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ClickSend Logo

Business Communications. Solved

Table of Contents

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Is this product right for your business?

Find out with a

ClickSend - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

ClickSend overview

What is ClickSend?

What Is ClickSend?

A simple, reliable SMS platform for serious businesses who need their communications to just work. In a world of noise, we’re the signal that always gets through.

Sign up and start sending in minutes via the Dashboard, API or straight from your inbox. No code, no contracts, no lock-ins.

Why 90,000+ businesses trust us:

- Send anywhere in the world — direct carrier routes to 190+ countries

- Messages arrive when they matter — lightning-fast delivery and 99.95%+ uptime

- Pay-as-you-go pricing that scales with you

- 24/7 support from real people

Starting price

0usage based

Alternatives

with better value for money


Pros & Cons

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Verified reviewer profile picture
Verified reviewer profile picture

Send SMS

Customer Support

Ease of Use

Bugs and Issues

User Interface

Postcard Service

ClickSend’s user interface

Ease of use rating:

ClickSend pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(21)
5(62)

What do users say about ClickSend?

It supports multiple communication channels such as SMS, MMS, email, voice calls, and direct mail, making it an all-in-one solution for business communication

Select to learn more


Who uses ClickSend?

Based on 93 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Insurance
Food & Beverages
Marketing and Advertising
Warehousing
Others

Use cases

Unified Communications
SMS Marketing
Transactional Email
SMS Survey
Mobile Marketing

ClickSend's key features

Most critical features, based on insights from ClickSend users:

Message personalization
Scheduled messaging
Contact management
Shortcodes
Campaign scheduling
2-Way messaging
Reporting/Analytics

All ClickSend features

Features rating:

2-Way messaging
Activity dashboard
Alerts/Notifications
API
Automated responses
Autoresponders
Campaign analytics
Campaign scheduling
Chat/Messaging
Compliance management
Contact database
Contact management
Coupons
CRM
Customizable fields
Customizable templates
Data import/export
Email marketing
Email templates
Event triggered actions
Mass texting
Message personalization
MMS
Mobile access
Mobile keywords
Multi-Channel communication
Multi-User collaboration
Open rate tracking
Real-Time reporting
Reminders
Reporting/Analytics
Reporting & statistics
Scheduled messaging
Shortcodes
SMS marketing
SMS messaging
Social media integration
Text-to-Win
Third-Party integrations
Unsubscribe Database

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JustCall logo

Starting from

29

/user

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ClickSend pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

SMS - Outbound

0.0226

Features included:

  • Unlimited Users
  • Unlimited Contacts
  • 24 Hour Support
  • Global SMS capabilities
  • Custom SMS Sender ID

Voice - Outbound

0.0124

Features included:

  • No Contracts
  • No Setup Fee
  • 99.95% Uptime SLA
  • Real-Time Status Updates
  • 256-Bit SSL Encryption

Email - Outbound

0.006

Features included:

  • Global Coverage
  • No Monthly Fee
  • Bulk SMS
  • CSV Upload
  • Import from Excel

Fax - Outbound

0.029

Features included:

  • SMS Support
  • Auto Top-up

Post

0.082

Features included:

  • Reporting and analytics
  • Customization
  • Flexible Payment Options

User opinions about ClickSend price and value

Value for money rating:

To see what individual users think of ClickSend's price and value, check out the review snippets below.

“It supports multiple communication channels such as SMS, MMS, email, voice calls, and direct mail, making it an all-in-one solution for business communication”
PM

Paul M.

Head of Department

“ClickSend allows send messages via SMS, email, voice, and even postcards which makes it a versatile communication tool.”
Verified reviewer profile picture

Himanshu V.

Software developer

ClickSend integrations (98)

Integrations rated by users

We looked at 93 user reviews to identify which products are mentioned as ClickSend integrations and how users feel about them.

Zapier logo
Zapier

Integration rating: 4.7 (6)

Overall really strong, a few quirks but it keeps getting better and more useful.

GC

Garrett C.

Owner

Integration rating: 4.3 (3)

port information out of jotform.

SN

Stanley N.

Assistant Manager

Integration rating: 5.0 (2)

Because it allows us to use the "one click joining link" and ensure our data is cohesive

Verified reviewer profile picture

Zara P.

Marketing Manager

Integration rating: 5.0 (2)

Make logo
Make

Integration rating: 5.0 (1)

Oferece integrações avançadas e flexíveis, permitindo automações mais complexas e personalizadas entre diferentes sistemas.

Verified reviewer profile picture

Edvaldo C.

Gerente de Processos

WhatsApp logo
WhatsApp

Integration rating: 4.0 (1)

Control room management of panic alarms

Verified reviewer profile picture

Marizel J.

General Manager

ClickSend customer support

What do users say about ClickSend customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of ClickSend customer support.

Widely noted by reviewers, ClickSend customer support is responsive, patient, and provides quick, personalized assistance.

A significant portion of users appreciate the 24/7 availability and helpful guidance when navigating the system.

A limited number of users report poor follow-up, slow or absent responses, and unprofessional interactions with support staff.

Support options

24/7 (live rep)
Chat
Knowledge base
Email/help desk

Training options

Documentation
Webinars
Videos
Live online

To see what individual users say about ClickSend's customer support, check out the review snippets below.

“Simple to use and quick customer support response.”

RH

Robyn H.

Owner

“The support team is responsive and patient in guiding users through the system.”

DH

Dan H.

Sr. Growth Advisor

“I do not feel it is due to the app itself but the fact that it may be too much for my small business.”

JR

Julie R.

Owner

ClickSend FAQs

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