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Cosmo
Conversational marketing and AI platform
Table of Contents
Cosmo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Cosmo overview
What is Cosmo?
Cosmo is a conversational commerce platform designed to integrate businesses with customers through WhatsApp. The platform offers a suite of features that enable businesses to streamline customer interactions, sales processes, and customer retention. Teams can set up a WhatsApp Business account to leverage existing phone numbers or obtain new ones from eligible countries.
The platform's merchant OS provides an all-in-one solution for managing customers, products, orders, and outreach campaigns. Cosmo's advanced capabilities empower businesses to engage with potential customers through personalized messaging campaigns. The platform's multilingual support ensures that customers can communicate in any preferred language.
The platform enables customers to send pictures and voice notes, to find and purchase the products needed. Businesses can manage orders, facilitate payments, and notify suppliers and delivery drivers, within the WhatsApp interface. Cosmo's notification system ensures that businesses, suppliers, and couriers are kept informed throughout the entire process.
Cosmo’s user interface
Cosmo reviews
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Cosmo's key features
Most critical features, based on insights from Cosmo users:
All Cosmo features
Cosmo alternatives
Cosmo
Starting from
150
Per month
UChat
Starting from
10
Per month
Fathom
Starting from
15
/user
Per month
Clepher
Starting from
9
Per month
Cosmo pricing
Pricing plans
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User opinions about Cosmo price and value
Value for money rating:
Cosmo integrations (8)
Cosmo support options
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