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ePayPolicy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Faster, Easier, Integrated Insurance Payment Services
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ePayPolicy - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
ePayPolicy overview
What is ePayPolicy?
ePayPolicy is a payment processing solution with key features that include payment processing, electronic payments, online payments, debit and credit card processing, and more.
Key benefits of using ePayPolicy
- ePayPolicy charges fees directly to your client
- Accepts all 4 major credit cards (Visa, MasterCard, AmEx, and Discover)
- Compatible with mobile devices
- Integrates with the most popular management systems in the industry<br/>- Secure PCI Level 1 compliance
Who uses ePayPolicy?
By industry, ePayPolicy reviewers are most commonly professionals in insurance (96%). The most frequent use case for ePayPolicy cited by reviewers is payment processing (85% of reviewers).
Starting price
per month
Alternatives
with better value for money
Pros & Cons



Transactions
Simplicity
Responsiveness
Fee
Availability
Timeliness
ePayPolicy’s user interface
ePayPolicy pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.8
Ease of use
4.9
Customer support
4.8
Reviews sentiment
What do users say about ePayPolicy?
Reviewers indicate ePayPolicy streamlines payment collection, offering clients flexible options like ACH and credit cards, and it integrates well with agency management systems. They find the platform easy to use for both staff and clients, with fast deposits, improved cash flow, and a secure, professional payment experience. Many say customer support is responsive and onboarding is straightforward, making implementation smooth. They appreciate real-time tracking and transparent invoicing features.
Some feel the credit card processing fees are high and mention transaction limits can be restrictive, especially for larger payments. They note occasional integration challenges with certain management systems and wish for more customization in invoicing and payment caps.
Select to learn more
Who uses ePayPolicy?
Based on 247 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
ePayPolicy's key features
GetApp's analysis of 61 verified user reviews collected between December 2023 and October 2024 identifies ePayPolicy's most critical features and summarizes user sentiment about those features.
Reviewers appreciate ePayPolicy's payment processing capabilities for their efficiency and ease of use. They find it eliminates the need for manual checks, speeds up transactions, and reduces risks associated with mailing checks. Users report that it allows for quick remittance to carriers, improving business operations. They highlight the convenience of sending payment links to clients and receiving instant notifications of payments. They say it is user-friendly and secure, making it easier for clients to make payments online or in person. Of the 41 ePayPolicy users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.
LIVIO G.
PRESIDENT
William C.
Operations Manager
Users report that ePayPolicy's electronic payments save significant time and effort. They find it eliminates the need for paper checks, making transactions faster and more efficient. Reviewers indicate that it offers flexibility for clients to pay at their convenience, enhancing customer satisfaction. They highlight the ease of setting up and using the system, and the prompt processing of payments. They say it is a critical payment option that simplifies business operations and provides immediate payment confirmations. Of the 27 ePayPolicy users who gave detailed accounts of their use of Electronic Payments, 96% rated this feature as important or highly important.

See related user reviews
Andrew H.
Insurance Agent

Diane T.
Owner
Reviewers indicate that ePayPolicy's online payments feature is highly functional and convenient. They find it allows clients to make payments anytime, even outside office hours, which helps maintain business continuity. Users report that sending secure payment links via text or email simplifies the payment process. They highlight the ease of use for both clients and administrators, and the instant notifications of payments received. They say it enhances customer experience by providing a quick and secure payment method. Of the 22 ePayPolicy users who gave detailed accounts of their use of Online Payments, 95% rated this feature as important or highly important.
See related user reviews
David C.
President
Corbin N.
Agency Owner
Users appreciate ePayPolicy's debit/credit card processing for its flexibility and ease of use. They find it allows clients to pay with various cards, including American Express, which is a significant advantage. Reviewers indicate that the system provides instant payment confirmations and is user-friendly. However, they mention the high processing fees as a drawback. They say the capability is essential for their operations, despite the cost, and appreciate the seamless and secure transaction process. Of the 18 ePayPolicy users who gave detailed accounts of their use of Debit/Credit Card Processing, 89% rated this feature as important or highly important.
See related user reviews
Jaci J.
Account Manager
Alexa B.
Operations Manager
All ePayPolicy features
Features rating:
ePayPolicy awards
ePayPolicy alternatives
ePayPolicy pricing
Value for money rating:
Starting from
25
Per month
Per Feature
User opinions about ePayPolicy price and value
Value for money rating:
To see what individual users think of ePayPolicy's price and value, check out the review snippets below.
Verified reviewer
Anonymity request
Rachel B.
Agency Principal
ePayPolicy integrations (6)
Integrations rated by users
We looked at 247 user reviews to identify which products are mentioned as ePayPolicy integrations and how users feel about them.
Integration rating: 4.9 (7)
“We have some integration but it is not that frequently used or very important to the overall useability of ePay and our AMS.”
“The integration with EPAY & AMS360, which is our user system, was the main determining factor in choosing EPAY”
Tanner F.
Account Executive and Member
Integration rating: 4.8 (5)
“It has to integrate. All efficiency gained is lost if you have to turn around and hand enter everything into your AMS”
Bradi M.
CFO
Integration rating: 5.0 (3)
Integration rating: 5.0 (1)
Other top integrations
ePayPolicy support options
Typical customers
Platforms supported
Support options
Training options
ePayPolicy FAQs
ePayPolicy has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available
These products have better value for money
Q. What is ePayPolicy used for?
ePayPolicy's insurance-built payment platform helps organizations accept payments online to speed up receivables, bind policies faster, and provide a seamless user experience. ePayPolicy provides organizations with a payment page and allows them to add a custom logo and colors in sync with their brand. The centralized dashboard enables administrators to track transactions, access electronic receipts, control user permissions, and check transaction status in real time. Managing general agents (MGAs) can use the batch processing functionality to send electronic commissions and refund checks to agents and partners. ePayPolicy offers an API, which lets businesses integrate the system with several third-party platforms such as FinancePro, Veruna, Jetfile, Novidea, QQCatalyst, Sagitta, and more.
Q. Who are the typical users of ePayPolicy?
ePayPolicy has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does ePayPolicy support?
ePayPolicy supports the following languages:
English
Q. Does ePayPolicy offer an API?
Yes, ePayPolicy has an API available for use.
Q. What other apps does ePayPolicy integrate with?
ePayPolicy integrates with the following applications:
Applied CSR24, NowCerts, Vertafore AMS360, HawkSoft CMS, BindHQ
Q. What level of support does ePayPolicy offer?
ePayPolicy offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)




















