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Famly Logo

Cloud and mobile-based daycare management software

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Table of Contents

Famly - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Famly overview

Based on 264 verified user reviews

What is Famly?

Famly is a daycare tool with key features that include data security, a parent portal, communications management, alerts and notifications, attendance tracking, daily reports, and more.

Who uses Famly?

By industry, Famly reviewers are most commonly professionals in education management (54%). The most frequent use case for Famly cited by reviewers is daycare (100% of reviewers).

Starting price

49 /
per month
view pricing plans
try for free

Pros & Cons

Nursery-Parent Communication

Information Access

Occupancy Reports

Child Sign-In

Famly’s user interface

Ease of use rating:

Famly pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(63)
5(200)

What do users say about Famly?

Famly is a daycare tool with key features that include data security, a parent portal, communications management, alerts and notifications, attendance tracking, daily reports, and more.

Select to learn more


Who uses Famly?

Based on 264 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Child Day Care Services
Education Management
Civic & Social Organization
Recreational Facilities and Services

Use cases

Daycare

Famly's key features

GetApp's analysis of 54 verified user reviews collected between July 2021 and October 2024 identifies Famly's most critical features and summarizes user sentiment about those features.

Data security

Reviewers appreciate Famly's data security capabilities, noting the importance of protecting sensitive information about children. They report that access can be restricted, ensuring only authorized individuals can view specific data. Users highlight the ability to control who sees posts and downloads pictures. However, some reviewers mention concerns about previous employees accessing old data and issues with displaying children's full names on signing sheets. They also appreciate capabilities like auto-logout with PIN and individual logins for enhanced security. Of the 26 Famly users who gave detailed accounts of their use of Data Security, 100% rated this feature as important or highly important.


Parent portal

Users report that Famly's parent portal significantly improves communication between parents and nursery staff. They find it easy to receive updates, photos, and messages about their child's activities. Reviewers highlight the portal's ability to keep both parents informed, especially in separated families. They appreciate the convenience of accessing billing, newsletters, and daily activities in one place. Some users suggest improvements for better navigation and additional capabilities like document access and enhanced security for estranged parents. Of the 30 Famly users who gave detailed accounts of their use of Parent Portal, 100% rated this feature as important or highly important.


Communications management

Reviewers indicate that Famly's communications management capabilities enhance interaction between parents and nursery staff. They appreciate the ability to send messages, updates, and reminders quickly. Users report that communication is centralized, making it easier to track and manage. However, some reviewers suggest improvements like better message categorization and search functionality. They also mention the need for nursery managers to have visibility into all messages. Overall, users find it effective for maintaining smooth communication. Of the 22 Famly users who gave detailed accounts of their use of Communications Management, 100% rated this feature as important or highly important.


Alerts/Notifications

Users report that Famly's alerts and notifications are helpful for staying informed about important updates. They appreciate the ability to customize notification settings, including setting 'quiet times' to avoid interruptions. Reviewers mention that notifications allow for quick responses and timely communication between parents and staff. Some users note issues with receiving too many notification emails and occasional problems with alerts not coming through. Overall, they find the notifications clear and useful for keeping updated. Of the 19 Famly users who gave detailed accounts of their use of Alerts/Notifications, 95% rated this feature as important or highly important.


Attendance tracking

Reviewers find Famly's attendance tracking capabilities valuable for logging children's attendance and absences. They appreciate the ability to track attendance in real-time and generate reports for parents. Users mention that it helps identify attendance patterns and ensures compliance with regulations. Some reviewers suggest improvements like better data visualization and attendance percentage capabilities. They also note that the system is easy to use for both parents and staff, providing peace of mind about their child's attendance. Of the 19 Famly users who gave detailed accounts of their use of Attendance Tracking, 89% rated this feature as important or highly important.


Daily reports

Users report that Famly's daily reports are a standout aspect, providing detailed updates on their child's activities and progress. They appreciate the ease of sharing information with parents, including photos and observations. Reviewers highlight that daily reports help parents feel connected and informed about their child's day. Some users suggest adding capabilities like video uploads and attendance percentages. Overall, they find the daily reports helpful for maintaining communication and understanding their child's development. Of the 25 Famly users who gave detailed accounts of their use of Daily Reports, 88% rated this feature as important or highly important.


All Famly features

Features rating:

Activity dashboard
Activity tracking
API
Billing & invoicing
Calendar management
Check-in/Check-out
Class scheduling
Contact database
Customer accounts
Document management
Electronic signature
Employee management
Enrollments/Onboarding
Immunization & allergy tracking
Incident management
Lesson planning
Meal/Nutrition management
Milestone tracking
Mobile access
Multi-Language
Multi-Location
Payment processing
Records management
Registration management
Reporting & statistics
Role-Based permissions
Student information/records
Task management
Third-Party integrations
Wait list management

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Famly pricing

Value for money rating:

Starting from

49

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

User opinions about Famly price and value

Value for money rating:

To see what individual users think of Famly's price and value, check out the review snippets below.

“Famly provides an all round service from being able to share information easily with staff & parents to being able to keep an eye on finances & debt, it definitely provides all the services we need as a nursery.”
CO

Coral O.

Administrator

“As a manager its easy to monitor staff, children, room activity, deal with enquiries, contact parents, add sleep times and checks, meal times etc.”
JH

Jacqueline H.

Nursery manager

Famly integrations (5)

Integrations rated by users

We looked at 264 user reviews to identify which products are mentioned as Famly integrations and how users feel about them.

Xero logo
Xero

Integration rating: 3.7 (3)

Integration rating: 4.0 (1)

Stripe logo
Stripe

Integration rating: 3.0 (1)

Integration rating: 5.0 (1)

quickbooks is where I did all my bookkeeping. was a little clunky to send the balance invoice via honeybook because there was no way to differentiate products and services, which is why i took off one star.

Verified reviewer profile picture

Sarah D.

CEO

Famly customer support

What do users say about Famly customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Famly customer support.

Widely noted by reviewers, Famly's customer support is responsive, helpful, and consistently solves issues quickly.

A significant portion of users appreciate the easy access to support via online chat and the team's availability for assistance.

Multiple users highlight the support team's dedication to understanding business needs and providing tailored, ongoing help.

Support options

Phone support
Email/help desk
Chat
Faqs/forum
Knowledge base

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about Famly's customer support, check out the review snippets below.

“Customer support have been very helpful!”

YT

Yvonne T.

Nursery Manager

Famly FAQs

Q. Who are the typical users of Famly?

Famly has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is Famly used for?

Famly is a daycare management software that streamlines operations, enhances parent engagement, and supports child development. It offers features such as instant messaging, photo sharing, and real-time updates on children's activities, fostering strong connections between centers and families. Famly's translation feature ensures communication with multilingual families. For child development, it provides digital observation tools and customizable lesson plans. Famly also simplifies operations with enrollment and attendance management, in-app payments, and billing processes. Its customization options allow centers to tailor the platform to their needs, offering resources such as activity ideas and curriculum guides. Famly integrates all aspects of daycare management, helping centers run efficiently and engage families effectively.


Q. Does Famly support mobile devices?

Famly supports the following devices:
iPad, Android, iPhone


Q. What level of support does Famly offer?

Famly offers the following support options:
Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base

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