Jazva Reviews

Very rich product set. Very good customer/technical support. Cloud based with minimal down time. Very fast transaction response time.

Report writer not intuitive. Support is on west coast time. No ios based app that can access Jazva functioality.

Jazva synchronizes our inventory with our eBay, Amazon and our WooCommerse website automatically whenever a product sells on either one of the platforms. This level of integration allowed us to save tremendous amount of time on fulfilling orders and getting them out on time. One thing I would like to note is the amazing support staff. They work on West Coast time but are one click away on any page inside Jazva for us to reach out to them using the live support button and help with any issues we might run into.

Lack of documentation on the reporting portion of Jazva. Jazva has a really deep reporting features that will help you see the little details about every order and performance of your company but unfortunately the documentation in their help center is lacking in details on how to maximize the use of said feature.

Easy to navigate and layout was great. Could customize reports which was a plus! Inventory/warehouse management was good.

Support was NOT good. Many times your issues were blamed on the sales channels when it was in fact a Jazva issue. Took support long times to assist. Had limited integration. No customization. No room for growth.

Dear April, Thank you for the review. Jazva is always working to make the platform better for its users, as here we value each customer, their business and their time. We have grown so far, and not only small businesses but also large ones enjoy working with Jazva. We do not only make improvements in the platform itself, but inside Jazva Staff as well. Together with our well-trained implementation team, you will start your journey with Jazva from the very first day. Our Support and Implementation team is working 24/7 and is always ready to help you. If there is any way to earn Your business in the future, please, let me know. Best regards, Maria Jazva Support Team

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This is a great product that gives the user the ability to list items across many platforms from a single software. It is great for managing inventory as well as your personal sales across many channels. Suggestions to the developers are always considered for custom features and help improve the experience and functionality of the software.

Simple use once you get it down but hard to master all of the functions for its full potential with basic FAQs.

Nothing my experience has been nothing more than a scam.

Does nothing that they say it will do. Reports are terrible. Kitting is a joke. Inventory management was still not right after 7 months. The employees that they have are so overworked they cant possibly have the time to give you the help you need. Shipping automations are nonexistant. I could go on for days with bad things.

Dear John, I wanted to reach out and thank you for the valuable feedback, and apologize for the experience detailed in the review. It is very disappointing to learn that our previous team didn't handle your case with care and efficiency. I would like to let you know that within the past year, Jazva changed its development and support teams. Now only well-trained and professional staff is working...

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software itself doesn't even function how they advertise! no PROs.. I thought maybe 1 person in support was ok, but in the end he was used.

They will try NOT TO REFUND YOU! They lie about the full features and restrictions to there features, and forced me out of setup and was never setup complete. Literally nothing worked. They even uploaded my inventory wrong and everything was 999! They said because i placed a column out of place, but they are the ones who sent me the file to input! WORST COMPANY IVE DEALT WITH. Customer support,...

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Dear Jonathan, We wanted to reach out and thank You for taking the time to leave valuable feedback, and we apologize for the experience detailed in Your review. We are very disappointed to learn that our previous team didn't handle Your case with care and efficiency that all our customers deserve. We would like to let You know that within the past year, Jazva changed its development and support teams....

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The software have most of what we need. They have a lot of features that a company needs.

I can't use it. It is very technical and will need some support help. But support response once in a while.

Dear Elven, We wanted to reach out and thank you for taking the time to leave valuable feedback, and we apologize for the experience detailed in your review. We are very disappointed to learn that our previous team didn't handle your account with care and efficiency that all customers deserve. We would like you to know that within the past year, Jazva has changed its development and support...

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Flexibility

Requires a good understanding of the logic behind the system

Functional - Integrates easily to Ebay Amazon and other ecommerce venues. Customer Support - They are always quick to answer questions and figure out a solution. Highly improved order process flow. Orders, invoicing and shipping all in one software package. Gone are the days of managing multiple software's (and saves money too.)

Needs Better Customization - Most items works as they should, however there are a few things that should be able to be changed, such as kit items and they way they show on orders. User Friendliness - Some things seem simple on the surface, but are super involved and usually need the help of the support team, which will handle it, but I should be able to change a shipping charge myself and not have to ask support to do it for me.

We like that it's an all inclusive system that allows us to do everything we need to operate in one Warehouse Management System. We can receive, inventory manage, process orders, ship, etc.

There are sometimes small issues but Jazva will always address and fix them within a timely manner. Its normal to have technical problems once in a while for all systems.

Great program with lots of features! Everything in one place...

There is a little bit of a learning curve , it would be helpful to have more in their knowledge base but overall it’s the best program I’ve seen of its kind and I was looking for one for over two years

When it works it integrates all of our sales channels.Potential is there to actually be great...but for the love figure out your own software.

When it doesn't work all of ours sales stop immediately. And their customer support team literally takes 24-48 hours to offer a suggestion and when the suggestion comes it's right out of the knowledge base and has little to do with your problem. I find it annoying that after 4 hours on chat talking with someone that feels like they may have an answer I get the dreaded..."Let me see if a developer can help." 24-48 hours later I get the "try this" notification that has nothing to do with my problem followed by a "Let us know if it doesn't work."

Dear Ryan, I wanted to reach out and thank You for taking the time to leave valuable feedback, and I apologize for the experience detailed in Your review. It is very disappointing to learn that our previous team didn't handle Your case with care and efficiency that all our customers deserve. I would like to let You know that within the past year, Jazva changed its development and support teams....

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Ease of use once is learned just like any other software, flexibility of integration, automation with accounting software, inventory status.

It takes some time to get used to the back-end system, since the system language and layout was not something our team was used-to. However, once learned is easy to use on a day-to-day

None, there is absolutely nothing redeeming about this company. They pass you off to a different person at each step so they can always say "who told you this" when they cannot produce what was promised.

Liars Do not have the robust listing tools they say they do. Incompetent Continue to bill even after you have cancelled. Will never refund you even after they say they will.

Dear Kimberly, We wanted to reach out and thank you for taking the time to leave valuable feedback, and we apologize for the experience detailed in Your review. We are very disappointed to learn that our previous team didn't handle Your case with care and efficiency that all our customers deserve. We would like to let You know that within the past year, Jazva changed its development and support...

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Lots of functions and clear data. Makes it very easy to send items to multiple market places.

Sometimes have to fix the ebay listings as the fields for Amazon and ebay are different.

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Nothing, you're sold on lies and we're suing for fraud

The features you're sold on don't exist and worse yet much of the software becomes broken as you use it. We ran into multiple situations where the software would simply corrupt our product data, making it unusable for us to push proper inventory. This caused huge headaches when the wrong inventory was being pushed out. It damaged our company.

Dear Vlad, We wanted to reach out and thank You for taking the time to leave valuable feedback, and we apologize for the experience detailed in Your review. We are very disappointed to learn that our previous team didn't handle Your case with care and efficiency that all our customers deserve. We would like to let You know that within the past year, Jazva changed its development and support teams....

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A recommended software for a logistics company that really needing inventory management. It is very easy to use and convenient.

As of now, I didn't expect some issues yet. Just continue the good customer service.

None, they could not make it to work. We spend a lot of hours and every time they come back with a different excuse.

The program does not interoperate with various third party platforms. Accounting/Finance very weak, inventory control not functioning. No training or set-up as promised.

Dear Tony, I wanted to reach out and thank you for the valuable feedback, and apologize for the experience detailed in the review. It is very disappointing to learn that our previous team didn't handle your case with care and efficiency. I would like to let you know that within the past year, Jazva changed its development and support teams. Now only well-trained and professional staff is working...

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Good inventory management system especially to those small to mid-size company for it helps to become more accurate when it comes to inventory.

I experienced some logs but of course it is normal for all the systems I have tried. No big issue so far...

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Dear Eric, Thank you for the review. We are working hard to provide quality service and better experience to our customers. Recently we have recruited new staff and made improvements in the system. We would love to hear back from you and know exactly what you are not satisfied with in jazva and what expectations you have unfulfilled. Let us know If you still see the future of your Business with Jazva. Best regards, Maria Jazva Support Team