Jazva Reviews

Pros
Very rich product set. Very good customer/technical support. Cloud based with minimal down time. Very fast transaction response time.

Cons
Report writer not intuitive. Support is on west coast time. No ios based app that can access Jazva functioality.

Rating breakdown

Likelihood to recommend: 9/10

Rating breakdown

Likelihood to recommend: 10/10

Pros
This is a great product that gives the user the ability to list items across many platforms from a single software. It is great for managing inventory as well as your personal sales across many channels. Suggestions to the developers are always considered for custom features and help improve the experience and functionality of the software.

Cons
Simple use once you get it down but hard to master all of the functions for its full potential with basic FAQs.

Rating breakdown

Likelihood to recommend: 10/10

Pros
Functional - Integrates easily to Ebay Amazon and other ecommerce venues. Customer Support - They are always quick to answer questions and figure out a solution. Highly improved order process flow. Orders, invoicing and shipping all in one software package. Gone are the days of managing multiple software's (and saves money too.)

Cons
Needs Better Customization - Most items works as they should, however there are a few things that should be able to be changed, such as kit items and they way they show on orders. User Friendliness - Some things seem simple on the surface, but are super involved and usually need the help of the support team, which will handle it, but I should be able to change a shipping charge myself and not have to ask support to do it for me.

Rating breakdown

Likelihood to recommend: 10/10

Pros
We like that it's an all inclusive system that allows us to do everything we need to operate in one Warehouse Management System. We can receive, inventory manage, process orders, ship, etc.

Cons
There are sometimes small issues but Jazva will always address and fix them within a timely manner. Its normal to have technical problems once in a while for all systems.

Rating breakdown

Likelihood to recommend: 10/10

Pros
The product literally doesn't work, don't believe the lies that the sales team will give you. Yes, in certain situations the product works; but in the MAJORITY of cases, their product breaks with no explanation from their end other than a several day investigation that leads to nothing. We were promised a refund within 10 days. It's been 2 months and our contact has ignored us. Don't trust this vendor. We're in the law suit process at the moment with them.

Cons
The product is filled with bugs, I hated having to overly document my process just to prove them that their product is lacking features. Only for them to then tell me "yeah that feature doesn't work" We had an issue where over 100k of our products were affected. Which would send incorrect inventory levels. Because the product had a stalled importer. We could only figure out that it's an importer issue due to the timestamp of the data being imported. We never got an answer why the importer stalled or didn't work; simply a delayed response asking if the problem still persisted. We literally never figured out why it was causing this issue.

Rating breakdown

Likelihood to recommend: 0/10

Pros
Great program with lots of features! Everything in one place...

Cons
There is a little bit of a learning curve , it would be helpful to have more in their knowledge base but overall it’s the best program I’ve seen of its kind and I was looking for one for over two years

Rating breakdown

Likelihood to recommend: 10/10

Pros
Ease of use once is learned just like any other software, flexibility of integration, automation with accounting software, inventory status.

Cons
It takes some time to get used to the back-end system, since the system language and layout was not something our team was used-to. However, once learned is easy to use on a day-to-day

Rating breakdown

Likelihood to recommend: 9/10

Pros
Nothing my experience has been nothing more than a scam.

Cons
Does nothing that they say it will do. Reports are terrible. Kitting is a joke. Inventory management was still not right after 7 months. The employees that they have are so overworked they cant possibly have the time to give you the help you need. Shipping automations are nonexistant. I could go on for days with bad things.

Rating breakdown

Likelihood to recommend: 0/10

Rating breakdown

Likelihood to recommend: 10/10

Pros
software itself doesn't even function how they advertise! no PROs.. I thought maybe 1 person in support was ok, but in the end he was used.

Cons
They will try NOT TO REFUND YOU! They lie about the full features and restrictions to there features, and forced me out of setup and was never setup complete. Literally nothing worked. They even uploaded my inventory wrong and everything was 999! They said because i placed a column out of place, but they are the ones who sent me the file to input! WORST COMPANY IVE DEALT WITH. Customer support, not user friendly, not automatic anything, repricing doesn't work, can't update price unless you take 5 extra steps. Can't update listings no matter what! Just pulls it in and tracks inventory. Shipping module is the worst!!! you can't even edit your shipping in bulk, can't remove orders from bulk list. Literally have to go into each order to update shipping or boxes or anything! Can't even view in grid the title of the product! worst module for shipping. Technically all they state they do, they do not! Listing to marketplaces?? ohhh way false. If you sell Branded products, no matter what you have to list on the marketplace, there system doesn't list product correclty! You can't even use your own sku,!

Rating breakdown

Likelihood to recommend: 0/10

Pros
A recommended software for a logistics company that really needing inventory management. It is very easy to use and convenient.

Cons
As of now, I didn't expect some issues yet. Just continue the good customer service.

Rating breakdown

Likelihood to recommend: 9/10

Pros
Flexibility

Cons
Requires a good understanding of the logic behind the system

Rating breakdown

Likelihood to recommend: 10/10

Pros
When it works it integrates all of our sales channels.Potential is there to actually be great...but for the love figure out your own software.

Cons
When it doesn't work all of ours sales stop immediately. And their customer support team literally takes 24-48 hours to offer a suggestion and when the suggestion comes it's right out of the knowledge base and has little to do with your problem. I find it annoying that after 4 hours on chat talking with someone that feels like they may have an answer I get the dreaded..."Let me see if a developer can help." 24-48 hours later I get the "try this" notification that has nothing to do with my problem followed by a "Let us know if it doesn't work."

Rating breakdown

Likelihood to recommend: 1/10

Pros
None, there is absolutely nothing redeeming about this company. They pass you off to a different person at each step so they can always say "who told you this" when they cannot produce what was promised.

Cons
Liars Do not have the robust listing tools they say they do. Incompetent Continue to bill even after you have cancelled. Will never refund you even after they say they will.

Rating breakdown

Pros
Good inventory management system especially to those small to mid-size company for it helps to become more accurate when it comes to inventory.

Cons
I experienced some logs but of course it is normal for all the systems I have tried. No big issue so far...

Rating breakdown

Likelihood to recommend: 10/10

Pros
Nothing, you're sold on lies and we're suing for fraud

Cons
The features you're sold on don't exist and worse yet much of the software becomes broken as you use it. We ran into multiple situations where the software would simply corrupt our product data, making it unusable for us to push proper inventory. This caused huge headaches when the wrong inventory was being pushed out. It damaged our company.

Rating breakdown

Likelihood to recommend: 0/10

Pros
None, they could not make it to work. We spend a lot of hours and every time they come back with a different excuse.

Cons
The program does not interoperate with various third party platforms. Accounting/Finance very weak, inventory control not functioning. No training or set-up as promised.

Rating breakdown

Likelihood to recommend: 0/10

Rating breakdown