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Joomla
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open source multilingual CMS platform
Table of Contents
Joomla - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Joomla overview
Based on 620 verified user reviews
What is Joomla?
By industry, Joomla reviewers are most commonly professionals in information technology and services (16%). The most frequent use case for Joomla cited by reviewers is website builder (81% of reviewers).
What do users say about Joomla pricing?
Reviewers appreciate that Joomla is free and includes cost-effective templates and plugins, and they value the free community support. Some users report that paid extensions and developer costs can reduce its overall value for money.
What are the most popular integrations for Joomla?
The Joomla integration most frequently cited by reviewers is Google Maps, a GIS product rated 4.6 out of 5 for its integration with Joomla.
Starting price
Alternatives
with better value for money
Pros & Cons
Website Creation
Templates
Integrations
Challenging version upgrades
Complex and risky updates
Unintuitive and outdated UI
Joomla’s user interface
Joomla pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.1
Ease of use
3.7
Customer support
3.8
Reviews sentiment
What do users say about Joomla?
By industry, Joomla reviewers are most commonly professionals in information technology and services (16%). The most frequent use case for Joomla cited by reviewers is website builder (81% of reviewers).
Select to learn more
Who uses Joomla?
Based on 620 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Joomla's key features
Most critical features, based on insights from Joomla users:
All Joomla features
Features rating:
Joomla awards
Joomla alternatives
Joomla
Starting from
199
/user
Wix
Starting from
No pricing info
WordPress
Starting from
No pricing info
ClickSites
Starting from
No pricing info
Joomla pricing
Starting from
199
/user
User opinions about Joomla price and value
Value for money rating:
Of 45 reviews that provide robust commentary on Joomla's price and value, 53% mention it in a positive light.
Reviewers appreciate that Joomla is free to use, making it an attractive option for those with limited budgets or just starting out. They say the availability of free templates, plugins, and extensions adds to its cost-effectiveness, and they value the active community support at no extra charge. Some users report, however, that many advanced features and higher-quality plugins require additional payment, which can increase costs. Users think the need to purchase paid extensions or hire developers for customization can diminish its value for money, especially compared to other free alternatives.
, and
To see what individual users think of Joomla's cost and value, check out the review excerpts below.
Nairoby D.
Consultor
Reece S.
Web Developer
Joomla integrations (207)
Integrations rated by users
We looked at 620 user reviews to identify which products are mentioned as Joomla integrations and how users feel about them.
Integration rating: 4.5 (8)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Joomla customer support
What do users say about Joomla customer support?
Customer support rating:
We analyzed 35 verified user reviews to identify positive and negative aspects of Joomla customer support.
The majority of users highlight Joomla's active and helpful community, offering extensive forums, documentation, and peer support.
Widely noted by reviewers, there is abundant online training and resources, making it easy to find answers and troubleshoot issues.
A limited number of users report that official customer support is lacking and the community is smaller and less responsive than WordPress.
Support options
Training options
To see what individual users say about Joomla's customer support, check out the review snippets below.
“It provides users with a comprehensive support system that includes forums, documentation, and community-based support.”
Raju L.
Assistant Professor
“The community provides extensive documentation, FAQs, and support for almost any question or issue you may encounter. ”
Alvaro M.
Account Manager
Joomla FAQs
Joomla has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Joomla used for?
A content management system is software that keeps track of every piece of content on your Web site, much like your local public library keeps track of books and stores them. Content can be simple text, photos, music, video, documents, or just about anything you can think of. A major advantage of using a CMS is that it requires almost no technical skill or knowledge to manage. Since the CMS manages all your content, you don't have to. What are some real world examples of what Joomla! can do? Joomla is used all over the world to power Web sites of all shapes and sizes. For example: Corporate Web sites or portals Corporate intranets and extranets Online magazines, newspapers, and publications E-commerce and online reservations Government applications Small business Web sites Non-profit and organizational Web sites Community-based portals School and church Web sites Personal or family homepages
Q. What languages does Joomla support?
Joomla supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Joomla offer an API?
No, Joomla does not have an API available.
Q. What level of support does Joomla offer?
Joomla offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum
