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ProPet
5
70
4
30
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Kennel, daycare & grooming management software
Table of Contents
Is this product right for your business?
Find out with a
ProPet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ProPet overview
What is ProPet?
ProPet is a cloud-based solution for kennel, daycare, training and grooming management, designed for use in boarding kennels, catteries, pet resorts, grooming salons, dog daycares, in-home boarding businesses, and more. The system offers tools for online appointment booking, customer relationship management (CRM), email marketing, vaccination management, pricing customization, payment processing, and more.
Modules for boarding & daycare, grooming, and dog training allow users to manage all aspects of their business from a single platform. Pet vaccinations can be tracked, with clients able to upload their pet’s vaccination records for approval by kennel staff, and automated reminders and warnings for expiring and expired records. Kennel cards can be viewed digitally or printed, and customer documents and agreements can be securely stored and accessed online. Pet and customer information can be stored in linked profiles with photos, historical records, veterinary information, emergency contact details, internal notes, allergies, behavioral issues, incidents, and more.
ProPet enables businesses to offer online appointment booking to their clients; users to customize booking process requirements; and clients to book daycare, grooming, boarding, and other additional services at any time, from any device. Confirmation emails can be designed by users and sent automatically once a booking is made, and users can manage all bookings from the online dashboard. Pricing for services can be fully controlled with the built-in pricing engine supporting a range of pricing structures, and the ability to add in automatic triggers for extended stay fees, late fees, multi-pet discounts, bulk package discounts, and more. Custom pricing can also be created for specific customer or groups, such as military personnel or preferred customers.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pet Owner Tracking
Performance and Speed
Security and Access Control
Customer Support
ProPet’s user interface
ProPet pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about ProPet?
Our customer service needs are minimal but when I do need help they they've been very responsive.
Select to learn more
Who uses ProPet?
Based on 103 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ProPet's key features
Most critical features, based on insights from ProPet users:
All ProPet features
Features rating:
ProPet alternatives
ProPet
Starting from
49.99
/user
Per month
Pet Manager
Starting from
45
Per month
BusyPaws
Starting from
79
Per month
Paw Partner
Starting from
44.99
Per month
ProPet pricing
Value for money rating:
Starting from
49.99
/user
Per month
User opinions about ProPet price and value
Value for money rating:
To see what individual users think of ProPet's price and value, check out the review snippets below.
Catherine S.
owner operator
Debbie N.
Manager
ProPet integrations (3)
Integrations rated by users
We looked at 103 user reviews to identify which products are mentioned as ProPet integrations and how users feel about them.
Integration rating: 5.0 (1)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Other top integrations
ProPet customer support
What do users say about ProPet customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ProPet customer support.
Widely noted by reviewers, ProPet customer support is highly responsive and quick to address questions or issues.
A large number of users appreciate that support is helpful in resolving glitches and adapting the software to their needs.
Frequently reported by users, the support team is friendly, knowledgeable, and dedicated to ensuring smooth onboarding and ongoing use.
Support options
Training options
To see what individual users say about ProPet's customer support, check out the review snippets below.
“Our customer service needs are minimal but when I do need help they they've been very responsive.”
Catherine S.
owner operator
“We would still be using this software if they had any kind of customer service after the sales team is done with you.”
Barbara J.
Owner
“I needed to revamp our entire retail inventory, and was emailing with a rep for several months, no help was forthcoming due to "staffing issues," i was as patient as i coyld be while continuing to check in, finally she just ghosted me.”
Barbara J.
Owner
“ProPet does not have a mobile app for customers to book services.”
Debbie N.
Manager
