Salsify Features

Salsify

Product Experience Management (PXM) Software

4.55/5 (29 reviews)

Salsify Feature Summary

  • Store unlimited product attributes for every SKU
  • Configure permission groups and notifications
  • Automatically resize, rename and reformat images
  • One-click export to retailer-specific templates
  • Collaborative content authoring with automated workflows
  • Assess content readiness with scorecards
  • Connect directly to GDSN via 1WorldSync
  • Create customizable, shareable digital catalogs
  • Embed digital catalog for B2B website
  • Analyze digital catalog usage and pageviews
  • Store localized content in any language
  • Full audit trail of all changes made in the system
  • Easy integrations via REST API

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Salsify Feature Reviews

25 reviewers had the following to say about Salsify's features:

Matthew Ehn

Best Management System Ever!

2016-09-08

This tool has been so transformational for the business for their content & digital asset management.

Pros

The usability of the software and the UI.

Cons

Writing formulas for the Channels and Readiness Reports & Templates

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sebo Dapper

Incredible power for a multi-channel world.

2017-12-12

Effectively manage large product content portfolio with lower resources.

Pros

Among them would be the ability to create channels which massively simplifies the process of syndicating content to different websites and internal systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Luke Herr

Quality Product That Needs Some Usability Tweaks

2016-08-16

I love using Salsify compared to so many of the other products that I've had to use for content management.

Pros

It's incredibly visual, simple to learn and quick to work with.

Cons

Some features aren't user friendly to people from outside of the content management field.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Goods company, 51-200 employees)

Great tool to host all product data

2019-09-30

Salsify is a great tool to use and store all product content and other product information.

Pros

The best part of this is that we can easily submit products or export product import sheets to send to customers.

Cons

Not all connections are direct API, meaning we have to export the uploads and send them directly to customers.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dan Rondeau

Great Product - Great Service

2016-08-16

Great product for sharing information with vendors, creating quotes, so forth.

Pros

Catalogs, Channles

Cons

No permalinks to use for revisions on spec sheets for our website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam McCracken

Very useful tool for maintaining product details

2016-08-16

Salsify has a bit of a learning curve, but overall provides a good service. I have been using it a little more than a year and have been pretty happy as a user. Additional services are being added to the package, but not all are included as an all-inclusive base price, which is contrary the impression given when we signed up. Customer service has been good, with the Salsify team adding features based on our feedback.

Pros

Once you get the hang of it, importing and exporting a lot of information is very quick and easy. Data is easily accessible.

Cons

Overall, searching for items within the search box is slow.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Salsify

Go in with the expectation for the upsell. Don't get me wrong; I believe Salsify provides us a valuable service, but it is a high-cost solution for smaller companies. Expect to take some time before you are comfortable using all the features. Get a primer on the use of readiness reports; I find that to be very useful.

Source: Capterra
Helpful?   Yes   No

Response from Salsify


Hi Adam-

Thank you for the feedback. You'll be happy to hear that we have actively been investing an enhanced search experience and it's expected to land in the next month or so. I have shared your feedback regarding the mobile experience with the product team and I'm happy to report there are plans to improve this in the future as well. If you're open to it, I'd like to connect you directly with our product team. My hope is that we'll be able to share our vision for new features and come to a better understanding of how you're using Salsify.

My name is Ashley Krahn and I lead the team that helps our customers drive value through Salsify. Please feel free to contact me directly at akrahn@salsify.com, 617-206-6730.

Best Regards,

Ashley

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Tim Land

Changing the way we go to market

2016-08-16

It has alleviated a lot of time consuming manual processes in order for us to focus on driving accounts forward.

Pros

Ease of use. Salsify's portal is setup to be easily navigated around as well as syndicate with our retailers.

Cons

Missing analytics behind what retailers have all of the available content on their websites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Salsify


Hi Tim-

Please be on the lookout for an email later today from our Director of Product Management to see if there's a good fit for a beta program.

Happy Commerce!

The Salsify Team

Read more
Kaitlin Ti

great for companies with many SKUs

2019-04-25

Pros

this is great for categorizing/classifying many products to allow easy access to information. easy search feature, great for adding images and excess information in on location.

Cons

exporting information in a clear and aesthetically pleasing way to create marketing documents is not always great. formatting is often not correct if you have too much text.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Crystal Spears

Salsify is an overall easy-to-use program that helps me to move through workflow quickly.

2017-06-28

Ease of use when trying to work with my inventory quickly.

Pros

I like how it organizes my inventory and makes it highly searchable, and therefore much more easily accessed as I need it.

Cons

Occasionally slow moving and some lists make it difficult to move from one product to the next with ease.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jake Cremean

Excellent Organizational Tool

2019-12-05

Salsify has been a great addition in our workflow, and we'd recommend it.

Pros

-Digital Catalogs are an excellent tool, very efficient for using w/ multiple clients -Image manipulation on demand is awesome -All images & data loaded into one place is great for us -Excellent UI -Support is timely and useful

Cons

Just a bit of a learning curve for some people. I think if our team wasn't so tech-savvy we would have run into more issues. Once you get used to it though, it's all good. Price might be high if you aren't fully utilizing the services. Make sure it's worth it for your business before you take the plunge. For us, it's worth it, but we make the most out of what we pay for.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Garrett Bluhm

100% The Best PIM / DAM you will ever need

2016-08-24

I've used Salsify for over 3 years and can truly say that it is the best PIM / DAM I've seen and used.

Pros

It is also very easy to build exports into retailer templates or any other type of template necessary.

Cons

No true cons to the system per se, however it would be nice if they had a suggested set of fields to fill.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Salsify

The catalogs! From past experience, sales side of organizations don't wish to login to a new portal to get information. Instead use the catalogs to predetermine sets of fields that your sales teams can use. They allow for a direct link that shows any field and digital asset. We use the catalog aspect as well as the sell sheets most frequently.

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 51-200 employees)

Salsify support team is fantastic. Always willing to help

2017-12-05

Pros

Working in and out of Excel is a convenient way to get a lot of work done quickly. Formulas are proving more and more useful.

Cons

Difficult to replicate but happens from time to time (perhaps while under heavy load?) Imports could use some bulk mapping/checkbox options (like being able to edit in the summary view instead of clicking on each column individually).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Crystal Spears

Salsify is a great tool to have for your ad writing needs!

2016-08-16

Love the functionality. Salsify helps my company to write ads and save time which is what my department is all about!

Pros

Easy to use. Rarely experiences technical issues.

Cons

There are definitely some things that could be better/more like the criminality of other websites.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Salsify

Don't use the back button!

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Consumer Goods company, 5001-10000 employees)

I spend all day in Salsify

2019-05-28

Pros

They work with all of the top retailers and really engage with their customers to develop features that are on the cutting edge of ecommerce.

Cons

Some features that were built in the past haven't been updated, as their focus has shifted. A lot of things require contacting customer support, which is a good thing for some but as a power user I would like to handle as much as I can by myself.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sally Vandegrift Yeast

Competitive Advantage

2017-07-19

Improved efficiency of a centralized location for all item related information and customer facing documents. Relieved our customers from the task of gathering information and entering into their system.

Pros

Salsify has been a wonderfully flexible PIM to support item images, data, and supporting material.

Cons

It would be helpful to have more options for data export with use in other systems such as XML.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tana Cofer

Great idea

2020-10-20

Overall I think this is a great tool and helps clean up processes.

Pros

In the eCommerce space, there is a lot of duplication of copy imagery across all platforms.

Cons

Setting it up is really difficult and takes a lot of time. I do believe it is worth it in the end though.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ann Pallifrone

Salsify Gives Ease in Product Development for Ad Writers

2016-09-10

The recent updates, especially on Salsify's user interface, have totally brought about a new appreciation for its services (YAY FOR NEXT/BACK NAV).

Pros

Archiving and the ability to make it easier to create ads at a fast pace

Cons

Sometimes there are glitches when typing into generated fields, though this may not be entirely the software to glame. I do believe more upgrades could be made to the ease of use of the site as well as a proper app :)

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering Salsify

Not at this time

Source: Capterra
Helpful?   Yes   No
Read more
Mike Baxter

Salsify is a well-built, modern platform that has changed the way we bring product info to market

2017-11-16

Pros

The product is very easy to use.

Cons

Although the support is fantastic (the best of any our organization has worked with to date) there is still some functionality that holds us back from manipulating certain features ourselves, to which we need to contact support to help us out with.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Teri Ram

All assets in one place!

2016-08-16

The software allows for all data surrounding our products, to be located in one place.

Pros

Ability to data sync from the software

Cons

No hands on training Length of time to production

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

8/10

Recommendations to others considering Salsify

No

Source: Capterra
Helpful?   Yes   No

Response from Salsify


Hi Teri-

Thank you for the feedback. We've been working with Kowanda on your team for an onsite visit to provide more training resources.

As always, you can access our newly updated knowledgebase at https://help.salsify.com/help. During business hours you can contact our support line at 1-844-SALSIFY.

Looking forward to meeting you in person!

Best,

Kate Roda

Read more
Maricela Guerrero

User Friendly

2019-03-27

Pros

The best feature in my opinion is the Analyze Readiness option, from here I can pin point any missing data and make updates.

Cons

Don't have any cons, Salsify works like a charm for us!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marisa Lytle

One Source of the Truth

2016-08-24

We were having a horrible time trying to keep up with content demand from dozens of retailers all with different systems.

Pros

Easy mapping capability.

Cons

Pricey compared to other solutions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Salsify

Get your whole team involved in the process to onboard so you don't have lags in your delivery system.

Source: Capterra
Helpful?   Yes   No
Read more
David Hohnston

Smooth inplementation

2016-08-16

Great transition team. Took time to understand our needs. Tutorial sessions were well received by team members

Pros

Intuitive, flexible and feature rich

Cons

None

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kowanda Liddell

Great quality and support

2016-08-16

Due to the large amount of data that we are dealing with it is great to be able to bring it all together, however my wish (if possible) would be to find a more streamlined process to bring it all together and to get onboarded more quickly, easily and efficiently.

Pros

I like the fact that we can load all the information and photos into one place. Salsify works well and suppport is available.

Cons

I would like more "hands on training" to learn how to get our products onboarded more quickly and efficiently so we can actually utilize the site as it should be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Salsify

I think better onboarding (setting up and "hands on training" would be highly beneficial.

Source: Capterra
Helpful?   Yes   No

Response from Salsify


Hi Kowanda-

Thanks for the feedback. We're looking forward to the onsite training we've been planning over these last few weeks. Dedicating time like this will allow our customer champions to dive deep on your product content goals and help your team be successful with Salsify.  As always, you can access our newly updated knowledgebase at https://help.salsify.com/help. During business hours you can contact our support line at 1-844-SALSIFY.

I¿ve also sent you an email directly with the above info.  Looking forward to meeting you in person!

Best,

Kate Roda

Read more
Jason Treiber

Globe Electric X Salsify

2016-08-16

Amazon quite easy, having more difficulty with HomeDepot but its a work in progress and we are moving in the right direction.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Food & Beverages company, 51-200 employees)

Thankful for Salsify's easy UI for me, as I'm not that tech-savvy

2019-01-05

Pros

I love how easy Salsify was to use.

Cons

The price seemed a little high for what I was getting out of it. Not a huge complaint, though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more