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Salsify Logo

Salsify

Product Experience Management (PXM) Software

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Salsify Features

Features Summary

Functionality

4.5

/5

30

Total features

44

9 categories

Salsify features

API
Access Controls/Permissions
Asset Categorization
Asset Library
Asset Sharing
Audit Management
Audit Trail
Catalog Creation

Common features of eCommerce software

API
Activity Dashboard
Alerts/Notifications
CRM
Campaign Management
Cataloging/Categorization
Channel Management
Content Management

Price starts from

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No pricing info

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

30

Price starts from

ic-pricetag

No pricing info

learn more

Total Features

44

Unique features

  • Digital Asset Management

  • Audit Management

  • Workflow Management

  • Cross Selling Functionality

Functionality

4.6

/5

21.7K

Price starts from

Free

learn more

Total Features

83

Features in Common

3

Unique features

  • Recurring Invoicing

  • Payment Fraud Prevention

  • Multi-Period Recurring Billing

  • Refund Management

Functionality

4.5

/5

13.9K

Price starts from

4

Per month

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Total Features

48

Features in Common

13

Unique features

  • Landing Pages/Web Forms

  • Electronic Forms

  • Customizable Templates

  • Reporting/Analytics

Common Salsify comparisons

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Akeneo PIM logo
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Sana Commerce logo
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Salsify logo
ChannelAdvisor logo
SalsifyvsChannelAdvisor

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredible power for a multi-channel world.

Reviewed 5 years ago

Effectively manage large product content portfolio with lower resources.

Pros

There are a number of contenders for Salsify's greatest pro. Among them would be the ability to create channels which massively simplifies the process of syndicating content to different websites and internal systems. In addition the ability to create very granular properties to allow an agile content management system with excellent faceted search to ensure clean high levels of data cleanliness. These form the backbone of an indispensable product management system. However, the fairly recent addition of the computed fields has allowed a more central management of the content rules for various channels.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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This needs some work for how much they want you to pay.

Reviewed a year ago

We were looking for a managed system that gave us a few key components when creating and editing products. The overall experience is, in a word, "Okay" they don't really bring anything to the table that others don't already have. We found the calculated properties are exceptional and are the only reason that they won in our trials. Unfortunately, the management system is slow and tedious, but the...

Pros

Of all of the Product Information Management options, Salsify checked all of the boxes. We have the ability to Bulk update products and their properties in a couple of ways. We are able to organize our products however we want. The calculated properties are critical to our workflow and are easy to build/use. The import and export features are fantastic.

Cons

You will be using the import/export features more often than the salsify editors. It takes 3-4 clicks and 2-3 page loads to edit a product's information. Or an entire export-edit-import process. The GUI looks outdated, is slow to navigate, and, in some places, not intuitive. The Rich Text editors lack basic text editing. The support team is slow, usually taking 2-3 days to respond. The onboarding process is a tedious process that is full of meetings and bureaucratic nonsense. Salsify requires a third-party consulting firm to be your onboarding partner and it's not included in the already hefty price tag. (attempting to add another $16k in our case).

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great tool to host all product data

Reviewed 3 years ago

Salsify is a great tool to use and store all product content and other product information. Insights is helpful, and the customer service team is fairly responsive. Once they do get back to you, they usually have the answer you are looking for which is great.

Pros

The best part of this is that we can easily submit products or export product import sheets to send to customers. This makes ease of uploading new and updating existing products much easier.

Cons

Not all connections are direct API, meaning we have to export the uploads and send them directly to customers. If there were more direct connections, it'd make adding new products much easier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great quality and support

Reviewed 6 years ago

In using Salsify I have been extremely impressed with the quality and support that we have received. They continue to add more features and functions to the site all the time. Due to the large amount of data that we are dealing with it is great to be able to bring it all together, however my wish (if possible) would be to find a more streamlined process to bring it all together and to get onboarded more quickly, easily and efficiently.

Pros

I like the fact that we can load all the information and photos into one place. Salsify works well and suppport is available.

Cons

I would like more "hands on training" to learn how to get our products onboarded more quickly and efficiently so we can actually utilize the site as it should be. We experience a lot of training which was the trainer doing the process and us trying to follow along; as we all know most of us learn by doing and I think a lot has been lost due to this.

Vendor response

Hi Kowanda- Thanks for the feedback. We're looking forward to the onsite training we've been planning over these last few weeks. Dedicating time like this will allow our customer champions to dive deep on your product content goals and help your team be successful with Salsify.  As always, you can access our newly updated knowledgebase at https://help.salsify.com/help. During business hours you can contact our support line at 1-844-SALSIFY. I¿ve also sent you an email directly with the above info.  Looking forward to meeting you in person! Best, Kate Roda

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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100% The Best PIM / DAM you will ever need

Reviewed 6 years ago

I've used Salsify for over 3 years and can truly say that it is the best PIM / DAM I've seen and used.

Pros

The software is agile and easy to use. It's extremely easy to connect API's to nearly any format or system. It is also very easy to build exports into retailer templates or any other type of template necessary. Any time I have a request for an update or change to the platform or need help, I receive help very quickly and implementations are put on their roadmap.

Cons

No true cons to the system per se, however it would be nice if they had a suggested set of fields to fill.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I spend all day in Salsify

Reviewed 3 years ago
Pros

I have used many different content syndication tools in the past, and Salsify blows all of them out of the water. They work with all of the top retailers and really engage with their customers to develop features that are on the cutting edge of ecommerce.

Cons

Some features that were built in the past haven't been updated, as their focus has shifted. A lot of things require contacting customer support, which is a good thing for some but as a power user I would like to handle as much as I can by myself.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Salsify support team is fantastic. Always willing to help

Reviewed 5 years ago
Pros

Working in and out of Excel is a convenient way to get a lot of work done quickly. Formulas are proving more and more useful.

Cons

Some of the UI elements lack polish. Occasionally, the screen will reload to a blank. Difficult to replicate but happens from time to time (perhaps while under heavy load?) Imports could use some bulk mapping/checkbox options (like being able to edit in the summary view instead of clicking on each column individually). This is especially useful for large templates with many columns of data. Formulas sometimes work and sometimes don't. For example, PATH_NAME and PATH_ID do not work in In-App computed properties. This wasn't made clear in documentation, only in discussion with Support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Changing the way we go to market

Reviewed 6 years ago

Salsify has changed the way that our internal employees not only gather information but share it with our customers. It has alleviated a lot of time consuming manual processes in order for us to focus on driving accounts forward.

Pros

Ease of use. Salsify's portal is setup to be easily navigated around as well as syndicate with our retailers.

Cons

Missing analytics behind what retailers have all of the available content on their websites.

Vendor response

Hi Tim- Please be on the lookout for an email later today from our Director of Product Management to see if there's a good fit for a beta program. Happy Commerce! The Salsify Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very useful tool for maintaining product details

Reviewed 6 years ago

Salsify has a bit of a learning curve, but overall provides a good service. I have been using it a little more than a year and have been pretty happy as a user. Additional services are being added to the package, but not all are included as an all-inclusive base price, which is contrary the impression given when we signed up. Customer service has been good, with the Salsify team adding features based on our feedback.

Pros

The ability to resize/rename images on the fly has been a useful tool, as we previously maintained a folder for each customer's images that were specifically sized and named for them. Now, we just set up some rules for each customer's naming conventions, and the files are named as we go. Customer service will take care of the things that are not very self-service friendly. Digital catalogs provide a quick and easy way to share new products with select groups of people. Once you get the hang of it, importing and exporting a lot of information is very quick and easy. Data is easily accessible.

Cons

Number of users is very limiting, and adding seats very expensive. Salsify significantly underestimates the amount of storage needed for images and other digital assets and wants to limit the number attached to products. When we signed up, we asked if there was a limit on digital assets and were told there was no "practical limit," and they would let us know if we had too many. At contract renewal,...

Vendor response

Hi Adam- Thank you for the feedback. You'll be happy to hear that we have actively been investing an enhanced search experience and it's expected to land in the next month or so. I have shared your feedback regarding the mobile experience with the product team and I'm happy to report there are plans to improve this in the future as well. If you're open to it, I'd like to connect you directly with our product team. My hope is that we'll be able to share our vision for new features and come to a better understanding of how you're using Salsify. My name is Ashley Krahn and I lead the team that helps our customers drive value through Salsify. Please feel free to contact me directly at akrahn@salsify.com, 617-206-6730. Best Regards, Ashley

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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great for companies with many SKUs

Reviewed 3 years ago
Pros

this is great for categorizing/classifying many products to allow easy access to information. easy search feature, great for adding images and excess information in on location.

Cons

exporting information in a clear and aesthetically pleasing way to create marketing documents is not always great. formatting is often not correct if you have too much text. We use salsify to hold all our product information and want it to be easily accessible for sales teams to grab documents without having to make updates, but that has not always worked out for us.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Management System Ever!

Reviewed 6 years ago

I have been using Salsify since May 2015 for a major client of ours. This tool has been so transformational for the business for their content & digital asset management. I have found that Salsify excels in the area of syndication to retailers and this is how we really leverage the tool.

Pros

The usability of the software and the UI.

Cons

Writing formulas for the Channels and Readiness Reports & Templates

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Competitive Advantage

Reviewed 5 years ago

Improved efficiency of a centralized location for all item related information and customer facing documents. Relieved our customers from the task of gathering information and entering into their system.

Pros

Salsify has been a wonderfully flexible PIM to support item images, data, and supporting material. It has allowed us to populate multiple different systems efficiently as well as create tailored customer specific views.

Cons

It would be helpful to have more options for data export with use in other systems such as XML. Currently .csv, Excel and JSon.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Quality Product That Needs Some Usability Tweaks

Reviewed 6 years ago

I love using Salsify compared to so many of the other products that I've had to use for content management. It makes a lot of promises that it delivers on and has a lot of features that you don't normally get on a single site.

Pros

It's incredibly visual, simple to learn and quick to work with.

Cons

Some features aren't user friendly to people from outside of the content management field. Sometimes there are bugs when moving between products or trying to get simpler lists of updates that are needed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent Organizational Tool

Reviewed 3 years ago

Salsify has been a great addition in our workflow, and we'd recommend it.

Pros

-Digital Catalogs are an excellent tool, very efficient for using w/ multiple clients -Image manipulation on demand is awesome -All images & data loaded into one place is great for us -Excellent UI -Support is timely and useful

Cons

Just a bit of a learning curve for some people. I think if our team wasn't so tech-savvy we would have run into more issues. Once you get used to it though, it's all good. Price might be high if you aren't fully utilizing the services. Make sure it's worth it for your business before you take the plunge. For us, it's worth it, but we make the most out of what we pay for.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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User Friendly

Reviewed 3 years ago
Pros

I use Salsify to upload/update/maintain our Ebags set up. The best feature in my opinion is the Analyze Readiness option, from here I can pin point any missing data and make updates.

Cons

Don't have any cons, Salsify works like a charm for us!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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All assets in one place!

Reviewed 6 years ago

The software allows for all data surrounding our products, to be located in one place. It's taken awhile for us to get up and running, though I'm not sure if that is the norm or due to the our input data..

Pros

All assets (images, copy, dimensions) maintained in one place. Ability to data sync from the software

Cons

No hands on training Length of time to production

Vendor response

Hi Teri- Thank you for the feedback. We've been working with Kowanda on your team for an onsite visit to provide more training resources. As always, you can access our newly updated knowledgebase at https://help.salsify.com/help. During business hours you can contact our support line at 1-844-SALSIFY. Looking forward to meeting you in person! Best, Kate Roda

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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One Source of the Truth

Reviewed 6 years ago

We were having a horrible time trying to keep up with content demand from dozens of retailers all with different systems. Salsify is helping us to unify the process and get new items loaded in half the time.

Pros

Easy mapping capability.

Cons

Pricey compared to other solutions.