SwiftCase - 2026 Pricing, Features, Reviews & Alternatives

SwiftCase is a scalable business platform for automating workflow management across a versatile range of industries. Suitable for small, medium and Enterprise organizations, the system offers a bespoke and pre-configured approach to handling day-to-day cases, processes, tasks and jobs alike. Centralized wholly within the cloud and boasting a single browser-based interface, SwiftCase features Red, Amber, Green (RAG) "traffic light" job tracking for ensuring that due-dates and deadlines are not missed. Notifications and reminders can then be set and scheduled to remind staff, while employee allocation is again automated based on specified business process rules to match the right staff with the most appropriate jobs.

The promise of reduced administration time and cost is again backed by robust integration options alongside other existing business systems. Working with SwiftTrack for tracking case services and compatible with Google Apps, SwiftCase also connects to email, mobile messaging (SMS), DropBox online storage, Sage and Microsoft Excel. Manual data entry or imports are eliminated to minimize data loss and improve accuracy, while encouraging collaboration between between business teams. Additional key features then go on to include scheduled reporting and custom statistical capabilities with graphical visualizations, plus rich user management settings including role-based permissions.