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Textel
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SMS solution for contact centres
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Textel - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Textel overview
What is Textel?
Textel is a messaging platform that enables businesses to interact with their customers via text messages by sending multidirectional MMS and SMS text messages. This helps businesses reach out to customers quickly, which can lead to shorter wait times, increased conversion rates and happier customers.
Textel provides businesses with a tool that makes it easy to communicate with customers in real-time on critical topics such as price quotes and shipping times. It allows businesses to send low-cost SMS text messages from their existing contact center infrastructure to over 200 countries and territories around the world.
Textel’s user interface
Textel reviews
Overall rating
4.5
/5
2
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend1.00/10
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Textel's key features
Most critical features, based on insights from Textel users:
All Textel features
Features rating:
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Textel integrations (6)
Top integrations
Textel support options
Typical customers
Platforms supported
Support options
Training options