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Engage360

✋ AI-Driven Omnichannel Marketing Platform

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Engage360 Pricing, Features, Reviews and Alternatives

Engage360 product overview

What is Engage360?

Vizury Engage360 is an AI-driven omnichannel marketing platform that optimizes the potential of each channel and delivers integrated consumer experiences across connected devices. It delivers high value consumer conversions by empowering marketers to seamlessly craft unique consumer journeys and enables timely decision-making across multiple touch-points powered by machine learning algorithms that learn and evolve real time.

Key benefits of using Engage360

1. Multi-channel Support - Email, Browser Push Notification, App Push Notification, In-App Notification, SMS, Chatbot, Social Ads, Native Ads, Display Ads, Video Ads
2. User Journey - Create marketing flows to acquire, engage, and retain customers across CRM & paid channels
3. Carousel Templates - Show up to 6 clickable/scrollable product image/prices in a single notification, across iOS and Android App Push Notification
4. Segmentation - Powerful segmentation engine to slice & dice user data based on 50+ parameters
5. Facebook Marketing Partner (FMP) - FMP accreditation gives Vizury early access to Facebook features across all their properties
6. Machine Learning Algorithms - Proprietary AI/ML algorithms uses 40+ attributes for user scoring and bidding across CRM & ad-tech channels
7. Programmatic Reach - Integrated with top ad exchanges, SSPs, and Mobile Marketing Partners (MMPs)
8. Flexible Pricing Models - Flexible retargeting models - CPC, CPT, CPS, or ROI pricing to drive higher ROI
9. Triggers - Out-of-the-box triggers such as Price Drop, Drop-off, Cross-Sell, Up-Sell, and Product Labels
10. Analytics - Measure the result of individual channel-based or Omnichannel Journey campaigns

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
24/7 (Live rep)
FAQs/Forum

Training options

Webinars
Live Online
Videos
In Person
Documentation

Engage360 pricing information

Value for money

4.4

/5

23

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Engage360 features

Functionality

4.4

/5

23

Total features

57

7 categories

Most valued features by users

API
Reporting/Analytics
Reporting & Statistics
Alerts/Notifications
Contact Management
Contextual Targeting
Website Personalization
Campaign Management

Functionality contenders

Engage360 users reviews

Overall Rating

4.4

/5

23

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.52/10
Rating distribution

5

4

3

2

1

12

8

3

0

0

Pros
The overall experience is 9/10. Vizury is a great team full of intelligent individuals and I am happy we signed on with them.

CM

Christian M.

The reporting features they have are robust enough to scale high performing campaigns and test others. The pricing is competitive with other big-name software out there and is a nice selling point.

CM

Christian M.

Our CTRs have seen an increase and conversions attributed to notifications have also increased. Product is stable and we get good engagement on mobile and desktop both.

GR

Gaurav R.

Cons
Reengaging audiences that have abandoned our site after browsing. Using browser notifications, we are able to drive these abandons back to the site to complete their purchase.

DM

Doug M.

Lack of documentation on site, makes it difficult to fully understand all of Vizury's features.

JM

Joseph M.

The user interface can be confusing especially for first time users.

SC

Steve C.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Vizury Overview

Reviewed 3 years ago
Pros

never have any error hence all the feature run very smoothly

Cons

the design of the UI is bad taste, looks like normal software no a good one

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Customer Service

Reviewed 3 years ago

We have set a majority of our clients up on these types of notifications and have seen excellent results.

Pros

The customer service that the Vizury team provides is excellent. All of my questions get answered in a timely manner and they are frequently coming out with newer updates that help improve functionality. The cost is also excellent.

Cons

I would like to see a bulk-upload option available as several clients want the ability to make large changes at once.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Intuitive platform that suits business needs

Reviewed 3 years ago

Additional channel to reach out to users whom may not be targetable on other channels. More timely and personalized engagement that triggers when user is browsing on the site.

Pros

The webpush platform is very intuitive and simple to use. Trigger rules which we require for different campaigns are readily available and fits our use cases. Analytics on campaign performance is also available on the dashboard.

Cons

Custom integration settings seem to be complicated and documentation is lost when account managers change hands. Troubleshooting of issues may sometimes take awhile.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Vizury brings in incremental revenue with great customer support

Reviewed 2 years ago

It has brought in some decent incremental revenue, and we can customize the targeting quite a bit.

Pros

The excellent and quick customer support provided by their teams. Usually receive an e-mail reply back within 24 hours. Also the detailed targeting we can use with notifications is quite valuable.

Cons

The site could be more user-friendly, makes it difficult to change some things on your own without help.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Useful Tool to Contact Your Users

Reviewed 3 years ago

The overall experience with Vizury team and the platform has been incredible. The team of CSRs has been helping us at every juncture. They gave us entire product knowledge and still help us in setting up campaigns. The pricing is probably the best feature, as a company of any size can opt, as the pricing depends on the number of subscribers. It has been a good addition to our marketing arsenal.

Pros

Vizury Browser Push has been helping us contacting our customers frequently to cross-sell, up-sell, push our coupon codes, ask the customers to reorder, contact the users who abandoned their cart and much more.

Cons

Personalization (First name) is one thing that can be added (I'm not sure if it is already there & I'm not aware of it). Also, the customization of 'subscribe to our website' message is still pretty standardized. If this can be customized, it would be great.

Engage360 FAQs and common questions

Q. What type of pricing plans does Engage360 offer?

Engage360 has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available


Q. Who are the typical users of Engage360?

Engage360 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Engage360 support?

Engage360 supports the following languages:
German, Korean, Chinese (Traditional), Turkish, Spanish, Chinese (Simplified), Hungarian, Dutch, Russian, Czech, Ukrainian, French, Swedish, Indonesian, Arabic, Italian, Portuguese, Japanese, Danish, Irish, English


Q. Does Engage360 support mobile devices?

Engage360 supports the following devices:
Android, iPad, iPhone


Q. Does Engage360 offer an API?

Yes, Engage360 has an API available for use.


Q. What level of support does Engage360 offer?

Engage360 offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum

Common Engage360 comparisons

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