Engage360 Pricing, Features, Reviews & Alternatives

Engage360

✋ AI-Driven Omnichannel Marketing Platform

4.39/5 (23 reviews)

Engage360 overview

What is Engage360?

Vizury Engage360 is an AI-driven omnichannel marketing platform that optimizes the potential of each channel and delivers integrated consumer experiences across connected devices. It delivers high value consumer conversions by empowering marketers to seamlessly craft unique consumer journeys and enables timely decision-making across multiple touch-points powered by machine learning algorithms that learn and evolve real time.

Vizury Engage360 platform aims to bring efficiency in marketing spends by integrating owned CRM channels like emails, notifications, messaging, chatbot apps together with paid programmatic advertising channels through social, native, display and video ads.

The platform and business of Vizury were acquired by Affle in 2018. After the acquisition, it has now become an integral product as part of Affle’s Consumer Platform. Affle started in 2005 and is a global technology company with a proprietary consumer intelligence platform that delivers consumer engagement, acquisitions and transactions through relevant mobile advertising.
www.vizury.com

Pricing

Pricing options
Free
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 5 other markets, Germany, India, Japan, Mexico, United Kingdom

Supported languages

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Engage360 screenshotEngage360 screenshotEngage360 screenshot: Use segments for batch-push campaigns to target the right users with the right message, at the right timeEngage360 screenshot: Send personalized browser push messages to visitorsEngage360 screenshot: Real-time stats to measure the effectivity of every push notification sentEngage360 screenshot: The platform is pre-loaded with smart use cases that can be activated with the click of a few buttonsEngage360 screenshot: Vizury’s Browser Push Notifications work across all devices and websitesEngage360 screenshot
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Engage360 user reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.4
  4.4
  4.5
Jeffrey J.

Vizury Overview

Used weekly for 2+ years
Reviewed 2019-07-05
Review Source: Capterra

Pros
never have any error hence all the feature run very smoothly

Cons
the design of the UI is bad taste, looks like normal software no a good one

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Sean L.

Amazing Customer Service

Used daily for 1-2 years
Reviewed 2019-07-22
Review Source: Capterra

We have set a majority of our clients up on these types of notifications and have seen excellent results.

Pros
The customer service that the Vizury team provides is excellent. All of my questions get answered in a timely manner and they are frequently coming out with newer updates that help improve functionality. The cost is also excellent.

Cons
I would like to see a bulk-upload option available as several clients want the ability to make large changes at once.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Vivian H.

Intuitive platform that suits business needs

Used daily for 1-2 years
Reviewed 2019-07-04
Review Source: Capterra

Additional channel to reach out to users whom may not be targetable on other channels. More timely and personalized engagement that triggers when user is browsing on the site.

Pros
The webpush platform is very intuitive and simple to use. Trigger rules which we require for different campaigns are readily available and fits our use cases. Analytics on campaign performance is also available on the dashboard.

Cons
Custom integration settings seem to be complicated and documentation is lost when account managers change hands. Troubleshooting of issues may sometimes take awhile.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Syed R.

Vizury brings in incremental revenue with great customer support

Used daily for 1-2 years
Reviewed 2020-02-07
Review Source: Capterra

It has brought in some decent incremental revenue, and we can customize the targeting quite a bit.

Pros
The excellent and quick customer support provided by their teams. Usually receive an e-mail reply back within 24 hours. Also the detailed targeting we can use with notifications is quite valuable.

Cons
The site could be more user-friendly, makes it difficult to change some things on your own without help.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Akshay K.

Useful Tool to Contact Your Users

Used daily for less than 6 months
Reviewed 2019-09-10
Review Source: Capterra

The overall experience with Vizury team and the platform has been incredible. The team of CSRs has been helping us at every juncture. They gave us entire product knowledge and still help us in setting up campaigns. The pricing is probably the best feature, as a company of any size can opt, as the pricing depends on the number of subscribers. It has been a good addition to our marketing arsenal.

Pros
Vizury Browser Push has been helping us contacting our customers frequently to cross-sell, up-sell, push our coupon codes, ask the customers to reorder, contact the users who abandoned their cart and much more.

Cons
Personalization (First name) is one thing that can be added (I'm not sure if it is already there & I'm not aware of it). Also, the customization of 'subscribe to our website' message is still pretty standardized. If this can be customized, it would be great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Engage360 pricing

Pricing options
Free
Free trial
Subscription
View Pricing Plans

Contact Vizury For Detailed Pricing Information.

Engage360 features

API
Alerts/Notifications
Reporting & Statistics
Reporting/Analytics

Access Controls/Permissions (209 other apps)
Activity Dashboard (234 other apps)
Cataloging/Categorization (190 other apps)
Collaboration Tools (176 other apps)
Content Management (233 other apps)
Customizable Branding (243 other apps)
Customizable Templates (244 other apps)
Data Import/Export (264 other apps)
Drag & Drop (223 other apps)
Inventory Management (197 other apps)
Order Management (219 other apps)
SEO Management (232 other apps)
Search/Filter (238 other apps)
Shopping Cart (177 other apps)
Third Party Integrations (295 other apps)
eCommerce Management (196 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Engage360

Key features of Engage360

  • Email marketing
  • Analytics / ROI tracking
  • Email drip campaigns
  • Lead nurturing
  • Re-engage lapsed users
  • Price drop alert
  • New user acquisition
  • Re-stock alert
  • Product feed integration
  • Personalization
  • User behavior analytics
  • Cart abandonment alert
  • Time sensitive discounts
  • Pre-defined smart use cases
  • Audience targeting
  • Real-time browser push notifications
  • Real-time statistics
  • Subscriber tracking
  • Performance tracking
  • Deep-linking
  • Re-engagement
  • Share coupon codes, product details or visited categories
  • Customer loyalty & thank you notes
  • Mobile & desktop functionality
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Benefits

1. Multi-channel Support - Email, Browser Push Notification, App Push Notification, In-App Notification, SMS, Chatbot, Social Ads, Native Ads, Display Ads, Video Ads
2. User Journey - Create marketing flows to acquire, engage, and retain customers across CRM & paid channels
3. Carousel Templates - Show up to 6 clickable/scrollable product image/prices in a single notification, across iOS and Android App Push Notification
4. Segmentation - Powerful segmentation engine to slice & dice user data based on 50+ parameters
5. Facebook Marketing Partner (FMP) - FMP accreditation gives Vizury early access to Facebook features across all their properties
6. Machine Learning Algorithms - Proprietary AI/ML algorithms uses 40+ attributes for user scoring and bidding across CRM & ad-tech channels
7. Programmatic Reach - Integrated with top ad exchanges, SSPs, and Mobile Marketing Partners (MMPs)
8. Flexible Pricing Models - Flexible retargeting models - CPC, CPT, CPS, or ROI pricing to drive higher ROI
9. Triggers - Out-of-the-box triggers such as Price Drop, Drop-off, Cross-Sell, Up-Sell, and Product Labels
10. Analytics - Measure the result of individual channel-based or Omnichannel Journey campaigns