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Xperience Logo

Cloud-based contact center solution

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Xperience - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Xperience overview

What is Xperience?

Xperience is a cloud-based contact center solution that gives contact centers greater business agility and the power to provide excellent customer experience. Xperience has a high availability storage network and 24/7 system maintenance, ensuring that operations are never disrupted. Xperience is a complete, modular solution that scales up and down as required by individual business needs, adapting to the quick growth or reduction of services.

Xperience unifies all touch points throughout the contact center, enabling the company to deliver consistent service to each customer regardless of the contact channel used. The solution caters for small companies without budget to invest in essential modules such as ACD or IVR, as well as large companies looking for a functional alternative to on-premise options. Xperience allows for fast infrastructure ramp-up without the cost of technology ownership and IT resources.

Starting price

79.9per feature /
per month

Alternatives

with better value for money

Xperience’s user interface

Ease of use rating:

Xperience reviews

Overall rating

5.0

/5

2

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

2

0

0

0

0

Xperience's key features

Most critical features, based on insights from Xperience users:

Call recording
Call monitoring

All Xperience features

Features rating:

Alerts/Escalation
Auto-Dialer
Automatic call distribution
Blended call center
Call center management
Call logging
Call monitoring
Call recording
Call scripting
Campaign management
Chat/Messaging
Computer telephony integration
Inbound call center
IVR
Knowledge base management
Live chat
Manual dialer
Monitoring
Outbound call center
Predictive dialer
Progressive dialer
Queue management
Real-Time analytics
Support ticket management
Voice mail

Xperience alternatives

Xperience logo

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79.9

Per month

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LiveAgent logo

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Xperience pricing

Value for money rating:

Starting from

79.9

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Xperience price and value

Value for money rating:

Xperience integrations (1)

Integrations rated by users

We looked at 2 user reviews to identify which products are mentioned as Xperience integrations and how users feel about them.

Integration rating: 5.0 (1)

For all call recordings

I use RedBox for call recording.

SF

Sandy F.

Proj eng

1/2

Other top integrations

Xperience support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Phone Support
24/7 (Live rep)
Knowledge Base
Chat

Training options

Documentation
Live Online
Videos
Webinars
In Person

Xperience FAQs

Related categories