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Zoho BugTracker Logo

Bug tracking & issue management software for SMBs

Table of Contents

Zoho BugTracker - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Zoho BugTracker overview

What is Zoho BugTracker?

With Zoho BugTracker you can get real time information about the success and progress of bugs submitted by your team or customers specific to position and intensity. Automate bug management just the way you want with customized business rules, so you can focus better on your work and your customers.

Using Zoho BugTracker's simple workflows you can monitor the bugs and also trigger announcements and set priorities automatically. Create your own text or numeric fields tailored to your needs. With custom fields, you can do this and much more. You can even make the entire portal match your signature business style.

You can communicate with everyone using the Feed. Or make groups and give them their own space to collaborate. Set roles and permissions to your team and customers to give them the access to just what they need.

With the integrated Documents module, you can now organize your files and documents just the way you do on your computer. You can tag files to make them easy to search. Track changes thanks to the automated file version history.

Use the pages within Zoho Bugtracker for knowledge management. So the next time you have someone new coming into your team, they can catch up in no time.

Starting price

4per user /
per month

Alternatives

with better value for money

Zoho BugTracker’s user interface

Ease of use rating:

Zoho BugTracker pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(55)
5(117)

What do users say about Zoho BugTracker?

I generally love Zoho as it is an Indian make, and Zoho Bug Tracker is no exception.

Select to learn more


Who uses Zoho BugTracker?

Based on 172 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Financial Services
Airlines/Aviation
Semiconductors
Others

Use cases

Bug Tracking
Issue Tracking

Zoho BugTracker's key features

Most critical features, based on insights from Zoho BugTracker users:

Prioritization
Ticket management
Issue tracking
Workflow management
Audit trail
Real-Time notifications

All Zoho BugTracker features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Escalation
Alerts/Notifications
API
Assignment management
Audit trail
Backlog management
Billable & non-billable hours
Budget tracking
Bug/Issue capture
Bug tracking
Collaboration tools
Configurable workflow
Customizable fields
Customizable reports
Customizable templates
Dashboard
Drag & drop
Expense tracking
File management
File transfer
Issue management
Issue scheduling
Issue tracking
Monitoring
Online time tracking
Prioritization
Real-Time notifications
Real-Time updates
Reporting & statistics
Service level agreement (sla) management
SSL security
Status tracking
Task management
Third-Party integrations
Ticket management
Timer
Time tracking
User management
Version control
Workflow management

Zoho BugTracker alternatives

Zoho BugTracker logo

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jira logo
visit website

Starting from

7.91

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
GitHub logo

Starting from

4

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
TestMu AI logo

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Zoho BugTracker pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free Plan

0.00

Features included:

  • 2 Projects
  • Add Issues via Email
  • Attach Files up to 10mb

Standard

4

/user

Per month

Features included:

  • 10 Projects
  • 5 Project Templates
  • All Free Features Plus
  • Attach Files up to 5gb
  • Bug Reports
  • Project Custom Status
  • Status & Workflow
  • Time Tracking

Premium

7

/user

Per month

Features included:

  • 20 Project Templates
  • $3/Client User /Month
  • All Standard Features Plus
  • Attach Files up to 100gb
  • Business Rules
  • Custom Fields
  • Custom Functions
  • Custom Notifications
  • Custom Roles & Profiles
  • Custom Views
  • Personalized Email to Add Bugs
  • Personalized Web Domain
  • SLA Automation
  • Teams - Custom User Groups
  • Unlimited Projects
  • Webhooks

User opinions about Zoho BugTracker price and value

Value for money rating:

To see what individual users think of Zoho BugTracker's price and value, check out the review snippets below.

“The customizable reports and detailed analytics are invaluable for understanding the overall health of our projects.”
SM

Sithik M.

Technical Director

“Moreover, Zoho Bug Tracker is cost-effective, offering excellent value for the price compared to other tools in the market.”
SM

Sithik M.

Technical Director

Zoho BugTracker support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
24/7 (Live rep)
Email/Help Desk
FAQs/Forum

Training options

Documentation
Live Online
Webinars

Zoho BugTracker FAQs

Related categories