App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

MatrixCare Home Health & Hospice
5
118
4
93
3
36
2
8
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Scalable, connected, cloud-based EHR for post-acute care
Table of Contents
MatrixCare Home Health & Hospice - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
MatrixCare Home Health & Hospice overview
What is MatrixCare Home Health & Hospice?
Innovative software and superior service
MatrixCare’s award winning, best in KLAS post-acute EHR software works across home health, hospice, private duty, palliative care, skilled nursing facilities and more. With firsthand home health experience, our team understands the challenges faced by providers today.
MatrixCare’s EHR is designed by clinicians for clinicians to deliver real-time collaboration, simplified documentation, and intuitive regulatory guidance. Whether your focus is on one care setting or many, organizations can seamlessly work across care settings. The result is more efficient operations — including faster reimbursements — more focus on patients, interoperability for smoother care transitions and more work-life balance for staff. But our commitment to innovation doesn’t stop there. As the industry moves to value-based care, we’re ready. Because we’ve always focused on solving for the providers’ experience and delivering quality outcomes for the people they serve. It’s what we do best.
Improve Patient Care and Staff Satisfaction
As a long-term member of the CommonWell Health Alliance, MatrixCare has been a pioneer in interoperability, connecting post-acute software and patients to the rest of their care settings and improving workflows while strengthening referral relationships.
MatrixCare’s collaborative approach to patient engagement enhances the exchange of patient data between referring physicians, case managers/discharge planners, and your organization with digital tools that offer real-time collaboration across the entire care team. These tools and resources automate many of the time-consuming and redundant processes that hinder your staff from delivering exceptional care while sustaining work-life balance.
MatrixCare’s easy-to-use technology simplifies the job of your staff for better satisfaction and retention. This includes comprehensive rules to support compliance, robust care plan content (with recommendations based on documentation) alerts and reminders and an intuitive interface for clinicians to easily manage all aspects of patient care and to achieve positive patient outcomes.
It also helps empower clinicians to create complete, compliant, consistent documentation that flows from the point-of-care to the back office, with powerful analytic solutions, reports and dashboards that help track key performance indicators so you can make better decisions for your organization.
Data Security
We’re dedicated to proactively solving the complex challenges of information security, strengthening our defenses against threats, and mitigating risks. As such, we’ve built our processes and protocols from best practices in order to maintain data integrity for our business, employees, our partners, customers, and patients.
Quality First
MatrixCare is powered by people, for people. As the leading provider of clinical and financial management software for a broad range of care settings outside of the hospital, we’re proving every day that excellence matters. And that when we put the power of exceptional technology to work, we can increase efficiency, elevate the quality of care, improve quality of life, and empower people to live well.
Previously known as Brightree, MatrixCare goes beyond an EHR with an investment in implementation and on-boarding. MatrixCare takes a partnership approach to set you and your team up for success so that you can stay competitive, achieve clinical and operational efficiency that can result in better care and outcomes, decreasing costs and increasing patient and staff satisfaction. As you grow and your software needs evolve, you can rely on smooth integrations with your MatrixCare EHR.
Starting price
per month
Alternatives
with better value for money
Pros & Cons

User Interface
Ease of Use
Customer Support
Time Consuming Processes
Agency Fit
Charting
MatrixCare Home Health & Hospice’s user interface
MatrixCare Home Health & Hospice pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.1
Ease of use
4.2
Customer support
4.1
Reviews sentiment
What do users say about MatrixCare Home Health & Hospice?
It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down.
Select to learn more
Who uses MatrixCare Home Health & Hospice?
Based on 258 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
MatrixCare Home Health & Hospice's key features
Most critical features, based on insights from MatrixCare Home Health & Hospice users:
All MatrixCare Home Health & Hospice features
Features rating:
MatrixCare Home Health & Hospice alternatives
MatrixCare Home Health & Hospice pricing
Value for money rating:
Starting from
2000
Per month
User opinions about MatrixCare Home Health & Hospice price and value
Value for money rating:
To see what individual users think of MatrixCare Home Health & Hospice's price and value, check out the review snippets below.
Samantha L.
RN
Samantha L.
RN
MatrixCare Home Health & Hospice integrations (4)
MatrixCare Home Health & Hospice customer support
What do users say about MatrixCare Home Health & Hospice customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of MatrixCare Home Health & Hospice customer support.
Widely noted by reviewers, the customer support team is responsive, professional, and dedicated to resolving issues efficiently.
A fair number of users appreciate the knowledgeable staff who provide clear instructions and helpful follow-up on support tickets.
Multiple users highlight the friendly and approachable nature of support, making it easy to reach out with any questions.
A minority of users report difficulty reaching technical support, slow response times, and a lack of direct phone assistance.
Support options
Training options
To see what individual users say about MatrixCare Home Health & Hospice's customer support, check out the review snippets below.
“Chatting with Support - As long as they are available (they are not always available though).”
Ryan M.
Lead
“Their support is one of the best in the industry making them easy to work with and quick to resolve any issues.”
Laura M.
Project Manager
MatrixCare Home Health & Hospice FAQs
Q. Does MatrixCare Home Health & Hospice support mobile devices?
MatrixCare Home Health & Hospice supports the following devices:
iPhone, iPad, Android
Q. What level of support does MatrixCare Home Health & Hospice offer?
MatrixCare Home Health & Hospice offers the following support options:
Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Phone Support











