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MatrixCare Home Health & Hospice Logo

Scalable, connected, cloud-based EHR for post-acute care

Table of Contents

MatrixCare Home Health & Hospice - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

MatrixCare Home Health & Hospice overview

What is MatrixCare Home Health & Hospice?

Innovative software and superior service

MatrixCare’s award winning, best in KLAS post-acute EHR software works across home health, hospice, private duty, palliative care, skilled nursing facilities and more. With firsthand home health experience, our team understands the challenges faced by providers today.

MatrixCare’s EHR is designed by clinicians for clinicians to deliver real-time collaboration, simplified documentation, and intuitive regulatory guidance. Whether your focus is on one care setting or many, organizations can seamlessly work across care settings. The result is more efficient operations — including faster reimbursements — more focus on patients, interoperability for smoother care transitions and more work-life balance for staff. But our commitment to innovation doesn’t stop there. As the industry moves to value-based care, we’re ready. Because we’ve always focused on solving for the providers’ experience and delivering quality outcomes for the people they serve. It’s what we do best.

Improve Patient Care and Staff Satisfaction

As a long-term member of the CommonWell Health Alliance, MatrixCare has been a pioneer in interoperability, connecting post-acute software and patients to the rest of their care settings and improving workflows while strengthening referral relationships.

MatrixCare’s collaborative approach to patient engagement enhances the exchange of patient data between referring physicians, case managers/discharge planners, and your organization with digital tools that offer real-time collaboration across the entire care team. These tools and resources automate many of the time-consuming and redundant processes that hinder your staff from delivering exceptional care while sustaining work-life balance.

MatrixCare’s easy-to-use technology simplifies the job of your staff for better satisfaction and retention. This includes comprehensive rules to support compliance, robust care plan content (with recommendations based on documentation) alerts and reminders and an intuitive interface for clinicians to easily manage all aspects of patient care and to achieve positive patient outcomes.

It also helps empower clinicians to create complete, compliant, consistent documentation that flows from the point-of-care to the back office, with powerful analytic solutions, reports and dashboards that help track key performance indicators so you can make better decisions for your organization.

Data Security

We’re dedicated to proactively solving the complex challenges of information security, strengthening our defenses against threats, and mitigating risks. As such, we’ve built our processes and protocols from best practices in order to maintain data integrity for our business, employees, our partners, customers, and patients.

Quality First

MatrixCare is powered by people, for people. As the leading provider of clinical and financial management software for a broad range of care settings outside of the hospital, we’re proving every day that excellence matters. And that when we put the power of exceptional technology to work, we can increase efficiency, elevate the quality of care, improve quality of life, and empower people to live well.

Previously known as Brightree, MatrixCare goes beyond an EHR with an investment in implementation and on-boarding. MatrixCare takes a partnership approach to set you and your team up for success so that you can stay competitive, achieve clinical and operational efficiency that can result in better care and outcomes, decreasing costs and increasing patient and staff satisfaction. As you grow and your software needs evolve, you can rely on smooth integrations with your MatrixCare EHR.

Starting price

2000 /
per month

Alternatives

with better value for money


Pros & Cons

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User Interface

Ease of Use

Customer Support

Time Consuming Processes

Agency Fit

Charting

MatrixCare Home Health & Hospice’s user interface

Ease of use rating:

MatrixCare Home Health & Hospice pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(11)
3-4(129)
5(118)

What do users say about MatrixCare Home Health & Hospice?

It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down.

Select to learn more


Who uses MatrixCare Home Health & Hospice?

Based on 258 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Facilities Services

Use cases

Electronic Medical Records
Home Care
Home Health Care

MatrixCare Home Health & Hospice's key features

Most critical features, based on insights from MatrixCare Home Health & Hospice users:

HIPAA compliant
Scheduling
Charting
Electronic signature
Claims management

All MatrixCare Home Health & Hospice features

Features rating:

API
Appointment management
Assessment management
Audit management
Bereavement management
Billing & invoicing
Care plan management
Charting
Claims management
Client management
Compliance management
Customizable reports
Electronic signature
EMR/EHR
HIPAA compliant
Insurance management
Medication history
Mobile access
Patient intake
Patient records management
Payroll management
Physician portal
Quality assurance
Real-Time reporting
Reminders
Revenue management
Scheduling
Third-Party integrations
Time tracking by client
Volunteer management
Workflow management

MatrixCare Home Health & Hospice alternatives

MatrixCare Home Health & Hospice logo

Starting from

2000

Per month

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Features
Value for Money
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Fusion logo

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49

/user

Per month

Free trial
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Customer Support
Carepatron logo

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23

/user

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Customer Support
Alleva logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

MatrixCare Home Health & Hospice pricing

Value for money rating:

Starting from

2000

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about MatrixCare Home Health & Hospice price and value

Value for money rating:

To see what individual users think of MatrixCare Home Health & Hospice's price and value, check out the review snippets below.

“It’s genuinely the best charting system I’ve used—intuitive, organized, and designed in a way that supports clinicians rather than slowing them down.”
SL

Samantha L.

RN

“The software is intuitive, reliable, and makes clinical documentation feel streamlined rather than overwhelming.”
SL

Samantha L.

RN

MatrixCare Home Health & Hospice integrations (4)

MatrixCare Home Health & Hospice customer support

What do users say about MatrixCare Home Health & Hospice customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of MatrixCare Home Health & Hospice customer support.

Widely noted by reviewers, the customer support team is responsive, professional, and dedicated to resolving issues efficiently.

A fair number of users appreciate the knowledgeable staff who provide clear instructions and helpful follow-up on support tickets.

Multiple users highlight the friendly and approachable nature of support, making it easy to reach out with any questions.

A minority of users report difficulty reaching technical support, slow response times, and a lack of direct phone assistance.

Support options

Knowledge base
Chat
Email/help desk
24/7 (live rep)
Faqs/forum
Phone support

Training options

Live online
Videos
Documentation
Webinars
In person

To see what individual users say about MatrixCare Home Health & Hospice's customer support, check out the review snippets below.

“Chatting with Support - As long as they are available (they are not always available though).”

RM

Ryan M.

Lead

“Their support is one of the best in the industry making them easy to work with and quick to resolve any issues.”

LM

Laura M.

Project Manager

MatrixCare Home Health & Hospice FAQs

Q. Who are the typical users of MatrixCare Home Health & Hospice?

MatrixCare Home Health & Hospice has the following typical customers:
Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. Does MatrixCare Home Health & Hospice support mobile devices?

MatrixCare Home Health & Hospice supports the following devices:
iPhone, iPad, Android


Q. What level of support does MatrixCare Home Health & Hospice offer?

MatrixCare Home Health & Hospice offers the following support options:
Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Phone Support

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