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ePayPolicy
5
223
4
22
3
0
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Faster, Easier, Integrated Insurance Payment Services
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ePayPolicy - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
ePayPolicy overview
Based on 247 verified user reviews
What is ePayPolicy?
ePayPolicy is a payment processing program with key features that include payment processing, electronic payments, online payments, debit/credit card processing, and more.
Who uses ePayPolicy?
By industry, ePayPolicy reviewers are most commonly professionals in insurance (96%). The most frequent use case for ePayPolicy cited by reviewers is payment processing (85% of reviewers).
What do users say about ePayPolicy pricing?
Some users say ePayPolicy offers a transparent fee structure and appreciate the low ACH fees and ability to pass credit card costs to customers. However, some reviewers feel credit card and ACH fees, as well as monthly charges, are excessive.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Security and Access Control
Email Notifications
Check and Mail Handling
Pricing
Invoicing
ePayPolicy’s user interface
ePayPolicy pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.8
Ease of use
4.9
Customer support
4.8
Reviews sentiment
What do users say about ePayPolicy?
ePayPolicy is a payment processing program with key features that include payment processing, electronic payments, online payments, debit/credit card processing, and more.
Select to learn more
Who uses ePayPolicy?
Based on 247 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ePayPolicy's key features
GetApp's analysis of 60 verified user reviews collected between December 2023 and April 2024 identifies ePayPolicy's most critical features and summarizes user sentiment about those features.
Reviewers appreciate ePayPolicy's payment processing capabilities. They report that it eliminates the need for checks, making the process faster and more efficient. Users highlight the ease of sending payment links and the ability to prefill amounts due. They find it secure, reliable, and user-friendly, with instant payment notifications. They say it supports various payment methods, including credit/debit cards and ACH, and helps retain business by simplifying transactions and reducing risks associated with mailing checks. Of the 41 ePayPolicy users who gave detailed accounts of their use of Payment Processing, 98% rated this feature as important or highly important.
Sandra L.
President
Kelley C.
Account Executive
Luca Z.
Office Manager - Commercial Insurance Specialist
Rosalie D.
President
Users report that ePayPolicy's electronic payments save time and enhance efficiency. They indicate that it replaces wires and checks, reducing delays and messiness. Reviewers feel it offers flexibility for clients to pay at their convenience, without visiting the office. They say it is easy to set up and use, with prompt payment processing and instant confirmations. They find it critical for binding coverage and appreciate the increased transaction speed and ease of use for both company and customers. Of the 26 ePayPolicy users who gave detailed accounts of their use of Electronic Payments, 96% rated this feature as important or highly important.
Reviewers highlight the convenience of ePayPolicy's online payments. They report that clients can make payments anytime, even when the office is closed, enhancing business continuity. Users appreciate the secure payment links sent via text or email, simplifying the binding process. They find it user-friendly and efficient, with instant payment notifications. They say it saves time, allows employees to focus on other tasks, and provides a seamless experience for clients who prefer online transactions. Of the 22 ePayPolicy users who gave detailed accounts of their use of Online Payments, 95% rated this feature as important or highly important.
Users report that ePayPolicy's debit/credit card processing is essential for their operations. They appreciate the flexibility of accepting various cards, including American Express. Reviewers indicate that it is easy to use, with instant payment confirmations and finalization at the time of transaction. They find it user-friendly and seamless for clients. However, they mention the high processing fees as a drawback, wishing for lower costs. They say the capability is reliable and enhances payment options for clients. Of the 17 ePayPolicy users who gave detailed accounts of their use of Debit/Credit Card Processing, 88% rated this feature as important or highly important.
All ePayPolicy features
Features rating:
ePayPolicy alternatives
ePayPolicy pricing
Starting from
25
Per month
Per Feature
User opinions about ePayPolicy price and value
Value for money rating:
Of 29 reviews that provide robust commentary on ePayPolicy's price and value, mention it in a positive light.
Some users say ePayPolicy offers a simple, transparent fee structure and appreciate the low ACH fees and the ability to pass credit card processing costs to customers. Some reviewers find the platform cost-effective compared to other options and like that there are no hidden fees. Users think the service is easy to use and value the clear display of fees for different payment methods. However, some reviewers feel credit card processing fees are too high and indicate that these charges can deter clients from using the service. Some users report that ACH fees and monthly charges also feel excessive.
, and
ePayPolicy integrations (5)
Integrations rated by users
We looked at 247 user reviews to identify which products are mentioned as ePayPolicy integrations and how users feel about them.
Integration rating: 4.9 (8)
“This is our day-to-day management system and has the most up to day client details”
Marissa W.
Operations Manager
Integration rating: 5.0 (5)
“The integration wasn't as seamless as I anticipated it would be”
Victoria B.
Operations Manager
Integration rating: 4.8 (5)
“We haven't played with this feature yet”

Amanda M.
Lead Commercial CSR
Other top integrations
ePayPolicy support options
Typical customers
Platforms supported
Support options
Training options
ePayPolicy FAQs
Q. What is ePayPolicy used for?
ePayPolicy's insurance-built payment platform helps organizations accept payments online to speed up receivables, bind policies faster, and provide a seamless user experience. ePayPolicy provides organizations with a payment page and allows them to add a custom logo and colors in sync with their brand. The centralized dashboard enables administrators to track transactions, access electronic receipts, control user permissions, and check transaction status in real time. Managing general agents (MGAs) can use the batch processing functionality to send electronic commissions and refund checks to agents and partners. ePayPolicy offers an API, which lets businesses integrate the system with several third-party platforms such as FinancePro, Veruna, Jetfile, Novidea, QQCatalyst, Sagitta, and more.
Q. What level of support does ePayPolicy offer?
ePayPolicy offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)












