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illumin  Logo

Shine light on the value of your research with illumin!

Last updated: March 2026

illumin Alternatives & Competitors (2026)

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Guru logo

Connect all company knowledge. Access it everywhere. Build t

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logo
Guru
logo
illumin

0.2

4.8

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.8

Functionality

5.0

Activity/News Feed

5/5

Activity Tracking

5/5

API

5/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

Connecteam logo

Enhance employee management with the only all-in-one app

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logo
Connecteam
logo
illumin

0.5

4.5

Value for money

5.0
29
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.5

Functionality

5.0

Accounting Integration

5/5

Activity/News Feed

4.6/5

Activity Tracking

4.5/5

Top Features

API

N/A

Catalog Management

N/A

Commenting/Notes

N/A

Confluence logo

Remote team collaboration and knowledge workspace

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logo
Confluence
logo
illumin

0.7

4.3

Value for money

5.0
5.42
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.6

4.4

Functionality

5.0

Activity Dashboard

4.5/5

Activity Tracking

4.4/5

Access Controls/Permissions

4.4/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

Document360 logo

AI-powered knowledge base and documentation software

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logo
Document360
logo
illumin

0.5

4.5

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.5

Functionality

5.0

Activity Tracking

5/5

Catalog Management

4.6/5

Access Controls/Permissions

4.5/5

Top Features

Customizable Branding

N/A

Customizable Templates

N/A

Dashboard

N/A

Freshservice logo

A complete IT service management (ITSM) tool for business

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logo
Freshservice
logo
illumin

0.6

4.4

Value for money

5.0
19
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.7

4.3

Functionality

5.0

Analytics

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Notifications

4.3/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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logo
Salesforce Sales Cloud
logo
illumin

0.9

4.1

Value for money

5.0
25
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.6

4.4

Functionality

5.0

AI/Machine Learning

4.9/5

Activity Tracking

4.6/5

Activity Dashboard

4.5/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

Helpjuice logo

Cloud-based knowledge management platform

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logo
Helpjuice
logo
illumin

0.3

4.7

Value for money

5.0
120
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.6

4.4

Functionality

5.0

Alerts/Notifications

5/5

Access Controls/Permissions

4.8/5

Catalog Management

4.6/5

Top Features

Content Library

N/A

Customizable Branding

N/A

Customizable Templates

N/A

SysAid logo

AI-enabled ITSM platform for businesses of all sizes

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logo
SysAid
logo
illumin

0.5

4.5

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.5

Functionality

5.0

Approval Process Control

4.8/5

API

4.7/5

Alerts/Notifications

4.6/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

IT Glue logo

Track, find and know everything in under 30 seconds.

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logo
IT Glue
logo
illumin

0.6

4.4

Value for money

5.0
29
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.5

Functionality

5.0

Activity Dashboard

5/5

Asset Lifecycle Management

5/5

Archiving & Retention

4.8/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

Mayday logo

The intelligent knowledge base for customer care

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logo
Mayday
logo
illumin

0.9

4.1

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.6

4.4

Functionality

5.0

Activity Tracking

5/5

Alerts/Notifications

5/5

Catalog Management

4.8/5

Top Features

Content Library

N/A

Customizable Branding

N/A

Customizable Templates

N/A

Freshdesk logo

Online helpdesk system and customer service software

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logo
Freshdesk
logo
illumin

0.6

4.4

Value for money

5.0
19
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.7

4.3

Functionality

5.0

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

KnowledgeOwl logo

Knowledge base and documentation software

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logo
KnowledgeOwl
logo
illumin

0.1

4.9

Value for money

5.0
100
flat rate/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.2

4.8

Functionality

5.0

Archiving & Retention

5/5

Catalog Management

5/5

Collaboration Tools

5/5

Top Features

Commenting/Notes

N/A

Content Library

N/A

Customizable Branding

N/A

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
illumin

0.8

4.2

Value for money

5.0
39
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.6

4.4

Functionality

5.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

Zoho Desk logo

Customer service software for businesses of all sizes

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logo
Zoho Desk
logo
illumin

0.5

4.5

Value for money

5.0
9
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.5

Functionality

5.0

Account Management

5/5

Activity Dashboard

4.8/5

API

4.5/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

Giva logo

Cloud based help desk software for businesses of all sizes

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logo
Giva
logo
illumin

0.2

4.8

Value for money

5.0
69
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.5

Functionality

5.0

Alerts/Escalation

4.9/5

Access Controls/Permissions

N/A

Activity Dashboard

N/A

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

monday service logo

Customer support and service solution

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logo
monday service
logo
illumin

0.6

4.4

Value for money

5.0
31
/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.5

Functionality

5.0

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

Intercom logo

AI-powered customer service with helpdesk

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logo
Intercom
logo
illumin

1.0

4.0

Value for money

5.0
39
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.6

4.4

Functionality

5.0

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

4.2/5

Top Features

API

N/A

Catalog Management

N/A

Commenting/Notes

N/A

LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
illumin

0.3

4.7

Value for money

5.0
15
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.4

4.6

Functionality

5.0

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

Seismic logo

Cloud-based enablement software for sales & marketing teams

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logo
Seismic
logo
illumin

0.4

4.6

Value for money

5.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.5

4.5

Functionality

5.0

API

5/5

Audit Management

5/5

Automated Publishing

5/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A

Dynamics 365 logo

ERP and CRM applications from Microsoft

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logo
Dynamics 365
logo
illumin

0.9

4.1

Value for money

5.0
50
per user/per month

Starting price

Empty state illustration for "No pricing info"

No pricing info

0.7

4.3

Functionality

5.0

Asset Lifecycle Management

4.5/5

Billing & Invoicing

4.5/5

Accounts Receivable

4.4/5

Top Features

Catalog Management

N/A

Commenting/Notes

N/A

Content Library

N/A