App comparison
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illumin
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shine light on the value of your research with illumin!
illumin Alternatives & Competitors (2026)
Top 6 free alternatives
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.9
Value for money
Starting price
No pricing info
0.6
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.3
Value for money
Starting price
No pricing info
0.7
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.9
Value for money
Starting price
No pricing info
0.8
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Connecteam
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enhance employee management with the only all-in-one app
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Mobile App
5/5
Time Off Requests
5/5
Online Booking
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
KMS Lighthouse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge management for call centers, tech support and more
0.3
Value for money
Starting price
No pricing info
0.5
Functionality
Access Controls/Permissions
N/A
Decision Support
N/A
Document Management
N/A
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Axero
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Intranet software and collaboration solutions.
0.6
Value for money
No pricing info
Starting price
No pricing info
0.7
Functionality
Blogs
5/5
Text Editing
5/5
Project Management
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.8
Value for money
Starting price
No pricing info
0.6
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
IT Glue
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Track, find and know everything in under 30 seconds.
0.6
Value for money
Starting price
No pricing info
0.5
Functionality
SSL Security
5/5
Offline Access
5/5
Activity Dashboard
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.5
Value for money
Starting price
No pricing info
0.5
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.6
Value for money
Starting price
No pricing info
0.7
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
0.8
Value for money
Starting price
No pricing info
0.7
Functionality
Quotes/Estimates
5/5
Online Time Tracking
5/5
Drag & Drop
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration and information management tool
0.3
Value for money
Starting price
No pricing info
0.4
Functionality
Real Time Editing
5/5
Third-Party Integrations
5/5
Real-Time Notifications
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.9
Value for money
Starting price
No pricing info
1.0
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
5.0
Value for money
Starting price
No pricing info
Functionality
Content Management
N/A
Sentiment Analysis
N/A
Offline Form
N/A
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Developers Enabling Developers
1.0
Value for money
Starting price
No pricing info
1.2
Functionality
Full Text Search
5/5
Knowledge Base Management
5/5
File Sharing
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
0.5
Value for money
Starting price
No pricing info
0.8
Functionality
Support Ticket Management
5/5
Knowledge Base Management
5/5
Inbox Management
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personal Planner and CRM software
1.7
Value for money
Starting price
No pricing info
1.1
Functionality
Workflow Management
4.5/5
Calendar Management
4/5
Task Management
3.3/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Lead management and CRM solution for insurance businesses
0.2
Value for money
No pricing info
Starting price
No pricing info
0.5
Functionality
Reporting/Analytics
5/5
Quotes/Estimates
5/5
Lead Management
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web based help desk management software
0.1
Value for money
Starting price
No pricing info
0.5
Functionality
Alerts/Escalation
5/5
Task Management
5/5
Real-Time Notifications
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Flexible Software. Focused Service.
0.7
Value for money
Starting price
No pricing info
0.8
Functionality
Real-Time Notifications
5/5
Remote Access/Control
5/5
Task Management
5/5
Top Features
User Management
5/5
Reporting & Statistics
5/5
Knowledge Management
5/5