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Instinct Science Logo

Cloud-based operating system for the modern animal hospital

Table of Contents

Instinct Science - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Instinct Science overview

Based on 234 verified user reviews

What is Instinct Science?

Instinct Science is a veterinary tool offering key features such as treatment planning, charting, patient records management, and prescription processing, among others.

Who uses Instinct Science?

By industry, Instinct Science reviewers are most commonly professionals in veterinary (91%). The most frequent use case for Instinct Science cited by reviewers is veterinary (100% of reviewers).

Starting price

Free

Alternatives

with better value for money


Pros & Cons

Patient Treatment

Charge Capture

User Interface

Patient Charting

Patient Records

Instinct Science’s user interface

Ease of use rating:

Instinct Science pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(20)
5(214)

What do users say about Instinct Science?

Instinct Science is a veterinary tool offering key features such as treatment planning, charting, patient records management, and prescription processing, among others.

Select to learn more


Who uses Instinct Science?

Based on 234 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Veterinary
Hospital & Health Care

Use cases

Veterinary

Instinct Science's key features

GetApp's analysis of 54 verified user reviews collected between January 2023 and May 2024 identifies Instinct Science's most critical features and summarizes user sentiment about those features.

Charting

Reviewers appreciate Instinct Science's charting capabilities. They find the process straightforward, quick, and intuitive, with customizable templates that improve record clarity. Users report that it is easy to track trends, treatments, and medication administration. They highlight the ability to review daily patient records and make detailed notes, which aids in seamless real-time patient care. They also value the software's accessibility across large facilities and its ease of use for new users. Of the 19 Instinct Science users who gave detailed accounts of their use of Charting, 100% rated this feature as important or highly important.


Patient records management

Reviewers indicate that Instinct Science excels in patient records management. They find the documentation and management of patient vitals, treatments, and diagnostic orders to be highly efficient. Users appreciate the organized and easily accessible information, customizable documents, and the drag-and-drop capability. They report that it simplifies creating, recalling, and maintaining records, and enhances communication between doctors and technicians. They also value the elimination of paper treatment sheets and the ability to import prior records. Of the 35 Instinct Science users who gave detailed accounts of their use of Patient Records Management, 91% rated this feature as important or highly important.


Prescription processing

Reviewers highlight the efficiency of Instinct Science's prescription processing. They appreciate the integration with Plumb's for dosage research and drug inserts, and the ability to print drug labels easily. Users find the system intuitive for both initial prescriptions and refills, with safety capabilities ensuring proper dosing. They mention the convenience of accessing prescriptions from any page and the helpfulness of the refill option. However, some note issues with Dymo label printers and suggest improvements for easier renewal of prescriptions. Of the 23 Instinct Science users who gave detailed accounts of their use of Prescription Processing, 83% rated this feature as important or highly important.


All Instinct Science features

Features rating:

Accounting
Activity dashboard
Alerts/Notifications
API
Appointment scheduling
Billing & invoicing
Calendar management
Client management
Communication management
Confirmations/Reminders
Customer database
Data import/export
Document management
Document storage
Electronic payments
Electronic signature
Email reminders
EMR/EHR
E-Prescribing
Historical reporting
Imaging and x-rays
Inventory management
Invoice management
Live chat
Medical billing
Patient intake
Payment processing
Reminders
Reporting & statistics
Self service portal
SMS messaging
SOAP notes
Status tracking
Task scheduling
Template management
Third-Party integrations
Treatment planning
Workflow management

Instinct Science alternatives

Instinct Science logo

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Free

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DaySmart Vet logo
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ezyVet logo
visit website

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260.5

/user

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Free trial
Free version
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Shepherd logo
visit website

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299

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Free version
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Instinct Science pricing

Value for money rating:

Starting from

Free

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Instinct Science price and value

Value for money rating:

To see what individual users think of Instinct Science's price and value, check out the review snippets below.

“Our medical team is able to customize templates to their preferances and finds the integration with our medical services and referral partners seamless. ”
MW

Michelle W.

CEO

“The anesthesia charting for accurate monitoring, the whiteboard feature for inhospitality patient care, and the ability to put in orders and have them be math-checked to reduce potential incorrect dosing.”
AA

Ares A.

RVT

Instinct Science integrations (4)

Integrations rated by users

We looked at 234 user reviews to identify which products are mentioned as Instinct Science integrations and how users feel about them.

Integration rating: 3.9 (24)

IDEXX Neo logo
IDEXX Neo

Integration rating: 5.0 (5)

Integration rating: 5.0 (3)

Drug interactions checker and dosing information. Drug handouts are wonderful.

JD

Jennifer D.

Medical Director

Integration rating: 2.0 (2)

Other top integrations

Instinct Science customer support

What do users say about Instinct Science customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Instinct Science customer support.

A significant portion of users highlight the 24/7 availability of real human support as invaluable, especially for emergency facilities.

Widespread user sentiment praises the rapid, almost immediate response times from the customer support and chat team.

The majority of users appreciate the friendliness, professionalism, and helpfulness of support staff during onboarding and ongoing use.

Common user feedback notes that support is open to suggestions, quick to implement updates, and receptive to feature requests.

Support options

Email/help desk
Faqs/forum
Knowledge base
Phone support
24/7 (live rep)
Chat

Training options

In person
Live online
Webinars
Documentation
Videos

To see what individual users say about Instinct Science's customer support, check out the review snippets below.

“We are a 24 hr emergency hospital and having the knowledge that we have an actual human for support the entire 24 hours is invaluable to us (BeepBoop is helpful, too!)”

LB

Lori B.

Office Manager

“The 24/7 chat feature allows team members to get help or make suggestions in real time, and the response is virtually immediate.”

SW

Stephanie W.

Hospital Administrator

“Also, some new services are subscription based, but they're optional and unnecessary if you don't want them.”

CW

Christopher W.

Practice Manager

Instinct Science FAQs

Q. Who are the typical users of Instinct Science?

Instinct Science has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is Instinct Science used for?

Instinct is the new cloud-based operating system for the modern veterinary hospital. From simple outpatient procedures to complex critical care cases, Instinct's user-friendly platform helps you seamlessly collaborate with your team, streamline your workflows, and optimize patient care with three digital tools that are powerful alone, but even better together. -ITP is a stand-alone workflow system that serves as your patient nerve center, digitizing outpatient and inpatient treatment flows. -EMR is a full electronic medical record and practice management system, built out of our meticulously designed Treatment Plan platform. -InstinctScripts is a first-of-its-kind e-prescribing module connecting veterinary practices and pharmacies to streamline Rx and refill workflows. With expert-guided tools like our patient safety warning system, automated charge capture, vitals management, digital treatment sheets, and hospital-wide communication boards, Instinct can help supercharge your team's efficiency.


Q. Does Instinct Science support mobile devices?

Instinct Science supports the following devices:
iPhone, iPad, Android


Q. What level of support does Instinct Science offer?

Instinct Science offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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