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Loox Logo

Loox is a fully-featured product review & referrals app

Table of Contents

Loox - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Loox overview

What is Loox?

Loox helps more than 100,000 Shopify & Shopify Plus merchants increase customer loyalty and retention, drive word of mouth and referrals, and boost sales with Loox.

Loox is a partner & agency friendly review app, with dedicated plans for select partners. Contact us for details.

Starting price

10usage based /
per month

Alternatives

with better value for money

Loox’s user interface

Ease of use rating:

Loox reviews

Overall rating

4.9

/5

16

Positive reviews

75

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.75/10
Rating distribution

5

4

3

2

1

14

2

0

0

0

Who uses Loox?

Based on 16 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Marketing and Advertising
Consumer Electronics
Cosmetics
Others

Use cases

Review Management
Reputation Management

Loox's key features

Most critical features, based on insights from Loox users:

Response management
Review notification
Social sharing

All Loox features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
Customer experience management
Customizable branding
Dashboard
Data import/export
Email management
Email reminders
Engagement tracking
Feedback management
Monitoring
Negative feedback management
Performance metrics
Ratings/Reviews
Reminders
Reporting & statistics
Response management
Review badge management
Review monitoring
Review notification
Review request
Review sharing
Search/Filter
SMS messaging
Social media integration
Social promotion
Social sharing
Third-Party integrations
Website integration
Widgets

Loox alternatives

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Starting from

10

Per month

Free trial
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Features
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Trustpilot logo

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299

Per month

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TrueReview logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
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Customer Support
Birdeye logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Loox pricing

Value for money rating:

Starting from

10

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Loox price and value

Value for money rating:

Loox integrations (6)

Integrations rated by users

We looked at 16 user reviews to identify which products are mentioned as Loox integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 5.0 (4)

Integration rating: 4.7 (3)

its a rival product we just are looking at moving away

Verified reviewer profile picture

Robert W.

Head of eCommerce

Integration rating: 5.0 (1)

Aftership provides automatic shipment tracking. This saves me a lot of time.

Send post purchase emails on order status to reduce WISMO requests.

DS

David S.

President

1/2

Loox support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Knowledge Base
Email/Help Desk

Training options

Documentation
In Person
Videos
Webinars
Live Online

Loox FAQs

Related categories