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Medesk

Occupational health software for the healthcare sector

Table of Contents

Is this product right for your business?

Find out with a

Medesk - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: November 2025

Medesk overview

What is Medesk?

Medesk is a medical practice management software designed to help independent surgeons, pediatricians, ophthalmologists, and other businesses in the healthcare sector manage processes across online appointment reservations, patients, and electronic health records. Administrators can automatically send appointment reminders to patients via texts and emails and follow-up visits on a unified interface.

The platform enables medical professionals to record medical history, analyze patients’ progress, create and upload documents or forms, and manage invoicing. Medesk allows practitioners to generate reports and gain insights into feedback on service quality, finances, sales, and marketing operations. Businesses can also utilize color-coded labels and tags for various clinical purposes, schedule reminders, prioritize tasks, process payments, and conduct video consultations.

Medesk offers customizable templates, letting teams create prescriptions, referral letters, history sheets, and consent forms. Managers can also configure role-based access permissions among staff members and secure customers’ data in accordance with General Data Protection Regulation (GDPR) compliance standards.

Starting price

19per feature /
per month

Alternatives

with better value for money

Medesk’s user interface

Ease of use rating:

4.6

(115)

Medesk pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(4)

3-4(26)

5(85)

What do users say about Medesk?

Users report Medesk offers responsive customer support and a user-friendly interface, making it easy to manage daily tasks. They find setup and customization require initial effort, but appreciate ongoing assistance and adaptability for different medical practices. Some mention delays in support response and extra costs for certain features.

Reviewers appreciate its appointment scheduling and medical records management, saying it streamlines patient organization and record-keeping. They indicate scheduling is generally efficient, though some find it confusing for high volumes or multi-staff clinics. They value secure data storage and the ability to centralize patient information.

Select to learn more

Who uses Medesk?

Based on 115 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness

Medical Devices

Hospital & Health Care

Medical Practice

Others

Use cases

Electronic Medical Records

Appointment Scheduling

Patient Management

Medical Practice Management

Patient Scheduling

Medesk's key features

Most critical features, based on insights from Medesk users:

Patient records management

4.3

(34)

Charting

3.4

(13)

Online booking

4.6

(26)

Appointment management

4.8

(24)

Confirmations/Reminders

4.6

(25)

Appointment scheduling

4.5

(23)

All Medesk features

Features rating:

4.4

(115)

Progress reports

5.0

(1)

Patient portal

5.0

(1)

Patient intake

5.0

(2)

Reporting/Analytics

5.0

(1)

Third-Party integrations

4.0

(1)

Patient engagement

3.5

(2)

Practice management

5.0

(1)

For physical therapy

4.5

(2)

Customizable forms

4.4

(5)

Decision support

2.0

(2)

Scheduling

3.8

(4)

Patient scheduling

4.3

(13)

Claims management

4.2

(6)

Registration management

5.0

(2)

Self service portal

4.0

(4)

Electronic payments

5.0

(2)

Booking management

4.8

(15)

Calendar sync

4.4

(17)

EMR/EHR

4.9

(9)

Mobile access

4.0

(13)

E-Prescribing

3.3

(7)

Calendar management

4.5

(15)

Medical billing

4.3

(6)

Document management

4.3

(7)

Payment processing

(0)

Physician management

4.0

(1)

Physician scheduling

5.0

(1)

Patient questionnaires

(0)

Patient education

(0)

Order entry

1.0

(1)

Online refills

(0)

Online payments

(0)

On call scheduling

(0)

No-Show tracking

5.0

(2)

Multi-Provider practice

(0)

Multi-Physician

(0)

Multi-Location

5.0

(2)

Multi-Channel communication

(0)

Monitoring

(0)

Workflow management

(0)

Voice recognition

(0)

Video conferencing

3.0

(1)

Vaccine management

(0)

Treatment planning

(0)

Template management

(0)

Telemedicine

(0)

Task scheduling

(0)

Task management

(0)

Surveys & feedback

(0)

SMS messaging

(0)

Scheduled/Automated reports

(0)

Role-Based permissions

(0)

Revenue management

(0)

Reporting & statistics

1.0

(1)

Remote treatment planning

(0)

Reminders

(0)

Referral tracking

(0)

Records management

5.0

(2)

Real-Time reporting

(0)

Real-Time notifications

(0)

Real-Time monitoring

(0)

Real-Time data

(0)

Progress tracking

(0)

Data import/export

(0)

Customizable templates

(0)

Customizable reports

(0)

Customizable fields

(0)

Customizable branding

1.0

(1)

Customer history

(0)

Customer database

2.0

(1)

Credit card processing

(0)

Contact database

(0)

Communication management

(0)

Coding assistance

(0)

Clinical notes

(0)

Client portal

(0)

Client management

3.0

(1)

Chat/Messaging

(0)

Care plan management

(0)

Campaign management

(0)

Billing & invoicing

4.8

(5)

Automated scheduling

5.0

(1)

Assessment management

(0)

API

(0)

Alerts/Notifications

5.0

(1)

Activity tracking

(0)

Activity dashboard

3.0

(1)

Access controls/permissions

1.0

(1)

Mobile alerts

(0)

Messaging

3.0

(1)

Medication management

(0)

Medical history records

(0)

Live chat

(0)

Invoice management

(0)

Inventory management

(0)

Insurance eligibility verification

1.0

(1)

Initial assessments

3.0

(1)

Immunization & allergy tracking

(0)

Historical reporting

(0)

Growth charts

(0)

Group scheduling

(0)

Forms management

(0)

For psychiatrists

(0)

For podiatrists

(0)

For ophthalmologists

(0)

For medical purposes

5.0

(1)

Faculty/Staff management

5.0

(1)

Facility scheduling

(0)

Employee management

(0)

Email reminders

4.7

(3)

Drag & drop

5.0

(1)

Document templates

3.5

(2)

Document storage

1.0

(1)

Medesk awards

Medical Practice Management

79/100

Electronic Medical Records

Awarded in 7 categories in 2026

Medesk alternatives

Medesk

4.6

(115)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.5

Customer Support

4.6

Pabau

4.7

(601)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.6

Value for Money

4.4

Customer Support

4.6

Practice Better

4.8

(96)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.4

Customer Support

4.6

BestNotes

4.5

(198)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.5

Customer Support

4.7

Medesk pricing

Value for money rating:

4.5

(115)

Starting from

Per month

Per Feature

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Medesk price and value

Value for money rating:

4.5

(115)

To see what individual users think of Medesk's price and value, check out the review snippets below.

“It has been the best software we using are using here in South Africa Cape Town. Its privacy policy is up to standards ... its staff is friendly and very helpful in time of assistance.”

Olivia C.

management

“SENSITIVE CONTENT] from Medesk is an amazing guy who know his stuff and will help you above and beyond.”

Julian P.

Digital Marketing Specialist

Medesk integrations (5)

Integrations rated by users

We looked at 115 user reviews to identify which products are mentioned as Medesk integrations and how users feel about them.

Google Calendar

Integration rating: 4.3 (4)

Stripe

Integration rating: 4.0 (2)

Xero

Integration rating: 5.0 (1)

Other top integrations

PayU

RIPS

Medesk customer support

What do users say about Medesk customer support?

Customer support rating:

4.5

We analyzed 28 verified user reviews to identify positive and negative aspects of Medesk customer support.

A large number of users highlight Medesk's fast, friendly, and effective support, with quick responses and helpful solutions.

A minority of users report slow response times, difficulty reaching support, or unresolved issues when seeking assistance.

Support options

Chat

24/7 (live rep)

Email/help desk

Phone support

Training options

Live online

In person

Documentation

Webinars

Videos

To see what individual users say about Medesk's customer support, check out the review snippets below.

“Support is fantastic, both chat support and direct zoom call.”

Emil G.

Director of an imaging centre

“They respond so quickly and get any problems sorted almost instantly.”

Robert L.

Consultant Optometrist

“lack of support and not user friendly.sms functionlaity is outsourced and very cumbersome.whiotellable option is non-exiistent waited for over 6 weeks to get white lablelled portal with no help from team.”