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Signpost
5
32
4
11
3
7
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based lead & comms platform for home services
Table of Contents
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Signpost - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: September 2026
Signpost overview
What is Signpost?
Signpost is a cloud-based customer communication and lead management platform built for small and local service businesses. It centralizes inbound calls, texts, emails, and web leads into a single inbox, and uses AI-powered automation to respond to inquiries, book appointments, and follow up with prospects without manual intervention. The platform is designed to help service businesses capture and convert leads consistently, even outside of staffed business hours.
Core capabilities include an AI receptionist that answers calls and responds to texts automatically, a unified messaging inbox, automated review request campaigns, and a contact management system that tracks lead status and customer history. Businesses can configure automated workflows for follow-up sequences, appointment reminders, and review generation. Integrations with common scheduling and CRM tools allow data to flow between systems without duplicate entry.
Signpost targets home services, field services, and other local service verticals where missed calls and slow response times directly impact revenue. By automating front-line communication tasks, the platform reduces the operational burden on small teams while maintaining consistent customer engagement across all inbound channels.
Starting price
per month
Pros & Cons
Customer Support
Reviews
Small Business
Automated Emails
Phone Support
Contracts
Do you work for Signpost? Manage this product listing
Signpost’s user interface
Signpost reviews
Overall rating
4.1
/5
57
Positive reviews
61
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.61/10
5
4
3
2
1
32
11
7
2
5
Kevin M.
IT
Erica R.
Owner
Archie G.
President
Erica R.
Owner
Carita K.
COO
Archie G.
President
Who uses Signpost?
Based on 57 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Signpost's key features
Most critical features, based on insights from Signpost users:
All Signpost features
Features rating:
Signpost pricing
Value for money rating:
Starting from
99
/user
Per month
User opinions about Signpost price and value
Value for money rating:
To see what individual users think of Signpost's price and value, check out the review snippets below.
Kevin M.
IT
Erica R.
Owner
Signpost integrations (0)
Integrations rated by users
We looked at 57 user reviews to identify which products are mentioned as Signpost integrations and how users feel about them.
Integration rating: 5.0 (1)
“We used the SMS connector which they charge extra for.”
Ira K.
Chief Operation Officer
Signpost support options
Typical customers
Platforms supported
Support options
Training options
Signpost FAQs
Signpost has the following typical customers:
Mid-size Business, Small Business, Freelancers, Large Enterprises
Q. What level of support does Signpost offer?
Signpost offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support