Moibay - 2026 Pricing, Features, Reviews & Alternatives

Moibay is a shop management software platform designed for independent auto repair shops, mobile mechanics, and fleet service providers that require a unified operational and financial management solution. The platform consolidates work order creation, estimate generation, invoicing, payment processing, parts inventory tracking, customer communication, and financial reporting within a single system. Target users include small and mid sized automotive repair businesses such as general repair shops, specialty European service centers, diesel repair facilities, and fleet maintenance operations seeking streamlined workflows without tiered pricing structures typical of enterprise systems.

Moibay provides a bay by bay operational view to track job progress across service bays and roles within the shop environment. Work order management features include digital job card creation, electronic signature capture for estimate approvals, and VIN scanning to auto populate vehicle details by year, make, and model. An AI powered trouble code decoder accepts typed or photographed diagnostic codes and returns probable causes, diagnostic steps, and parts recommendations for precise quoting. Photo annotation tools enable technicians to capture images, highlight areas of interest, and attach visuals to work orders for documentation and clarity. A parts and labor catalog offers a configurable markup matrix and preset labor rates for efficient job pricing and reuse of pricing templates. Vehicle history tracking maintains comprehensive service records indexed by VIN across all repair events. A scheduling calendar offers views by week, day, and month with drag and drop job repositioning and integrated low stock alerts for parts inventory management.

Custom user roles and permissions allow administrators, service writers, and technicians to access appropriate system functions and data based on defined access levels. A dedicated technician mode presents a simplified interface showing only assigned jobs, notes, and status updates for focused task management. The customer portal offers a branded interface where vehicle owners can review service history, approve estimates, and submit payments online. Two way SMS messaging supports sending estimates and invoices with customer replies delivered directly to the platform inbox. Digital intake forms collect customer information and signatures prior to service, with shop approval required before job processing. Automated review requests can be triggered following payment completion to facilitate feedback collection. Invoice generation supports multiple payment methods including credit card processing via Stripe or Square integration and manual recording of alternative payment methods. Accounts receivable tracking displays outstanding balances by age and generates statements and overdue reminders.

Financial reporting tools calculate net profit by separating parts markup profit and labor profit after all expenses to eliminate reliance on external spreadsheets. The repair intelligence feature compares shop pricing against anonymized data from similar operations to inform benchmarking. A conversational interface enables natural language queries to retrieve live operational data for questions related to performance or service metrics. Integrations with QuickBooks Online synchronize invoices and payments without manual data entry while payment processing integrations with Stripe and Square enable direct card acceptance. Buy now pay later financing options route customer financing requests through the shop’s configured payment account to external financing networks. All integrations are preconfigured and require no additional development work. A mobile application extends work order management, AI trouble code decoding, and photo annotation capabilities to iOS devices with Android access available through early enrollment.