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My AskAI Logo

Create an AI chatbot for your Customer Support.

Table of Contents

My AskAI - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

My AskAI overview

Based on 82 verified user reviews

What is My AskAI?

My AskAI is an artificial intelligence program offering key features such as natural language processing and chatbot functionality, among others.

Who uses My AskAI?

Reviews for My AskAI come from a wide variety of industries, including education management (10% of reviewers), accounting (9%), and computer software (9%). The most frequent use case for My AskAI cited by reviewers is artificial intelligence (93% of reviewers).

Starting price

149flat rate /
per month

Alternatives

with better value for money

My AskAI’s user interface

Ease of use rating:

My AskAI pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(27)
5(53)

What do users say about My AskAI?

My AskAI is an artificial intelligence program offering key features such as natural language processing and chatbot functionality, among others.

Select to learn more


Who uses My AskAI?

Based on 82 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Education Management
Computer Software
Accounting
Marketing and Advertising
Others

Use cases

Artificial Intelligence
Virtual Assistant

My AskAI's key features

GetApp's analysis of 39 verified user reviews collected between May 2023 and February 2024 identifies My AskAI's most critical features and summarizes user sentiment about those features.

Natural language processing

Reviewers appreciate My AskAI's Natural Language Processing capabilities. They highlight that NLP allows My AskAI to understand and process human language accurately, providing relevant responses to user inquiries. Users report that this makes interactions more intuitive and user-friendly, fostering a positive experience. They find it particularly helpful for recognizing patterns and analyzing intent behind questions. However, some users mention occasional context issues, like misidentifying individuals in documents. Overall, they feel NLP is fundamental to My AskAI's human-like conversation quality. Of the 24 My AskAI users who gave detailed accounts of their use of Natural Language Processing, 96% rated this feature as important or highly important.


Chatbot

Users report that My AskAI's Chatbot is easy to set up and highly customizable. They appreciate its intuitive interface and the ability to categorize and structure ideas effectively. Reviewers indicate that the chatbot is valuable for answering visitor questions and providing baseline responses. They find it integrates well with other applications and is easy to configure. Some users wish for quicker response times, but overall, they feel the chatbot is a core function of My AskAI, offering a user-friendly and interactive experience. Of the 25 My AskAI users who gave detailed accounts of their use of Chatbot, 88% rated this feature as important or highly important.


All My AskAI features

Features rating:

Access controls/permissions
Activity dashboard
AI/Machine learning
Alerts/Escalation
API
Automated responses
Collaboration tools
Conversation intelligence
Customer communication
Customer engagement
Customer experience management
Customizable branding
Data extraction
Data import/export
Drag & drop
For ecommerce
For sales teams/organizations
Intent recognition
Interaction tracking
Knowledge base management
Knowledge management
Live chat
Machine learning
Monitoring
Multi-Channel communication
Multi-Language
Multiple data sources
Performance metrics
Personalization
Process/Workflow automation
Reporting/Analytics
Role-Based permissions
Search/Filter
Sentiment analysis
Support ticket management
Tagging
Third-Party integrations
Ticket management
Trend analysis
Virtual personal assistant (vpa)
Widgets

My AskAI alternatives

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149

Per month

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Ada logo

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My AskAI pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Pro

149

Per month

Features included:

  • Integrate with your Intercom, Zendesk, Freshdesk inbox
  • Replies & handovers all within your existing support platform
  • Add & sync unlimited help centres, websites or documents
  • Connect & sync with Google Drive, Notion + many others
  • Guidance instructions
  • Answer improvement tools
  • Chrome Extension AI Copilot
  • AI customer satisfaction (CSAT) scores
  • Connect live user data to personalize responses e.g. recent orders
  • Advanced Actions & Tasks e.g. refunds, cancellations, etc.
  • Automatic tagging e.g. contact reason, sentiment, etc.
  • Custom answers
  • Advanced insights, analytics & alerts
  • Export insights & conversations
  • Fully multi-lingual (95+ languages)
  • Unlimited team seats
  • Private mode for internal use
  • Add on: API, Slack, Teams & Zapier access ($49/mo)

Enterprise

999

Per month

Features included:

  • Everything in Pro
  • Discounted volume pricing
  • Invoice billing (monthly, quarterly, annually)
  • White glove setup & onboarding
  • Dedicated success manager
  • Highest priority Enterprise support
  • Unlimited AI agents
  • Whitelabel solution / API access
  • Custom features
  • Custom integrations & APIs
  • SOC-2 (Type 2) report access

User opinions about My AskAI price and value

Value for money rating:

To see what individual users think of My AskAI's price and value, check out the review snippets below.

“They can quickly connect all of the onboarding documentation allowing new team members to ask questions and find the answers without search through files.”
Verified reviewer profile picture

Don H.

Founder

“I really like that Chatbots can be designed to understand user preferences and behavior, allowing them to tailor responses and recommendations based on individual needs”
MM

Melba M.

Data Engineer

My AskAI integrations (16)

Integrations rated by users

We looked at 82 user reviews to identify which products are mentioned as My AskAI integrations and how users feel about them.

Slack logo
Slack

Integration rating: 5.0 (2)

We use this to tag people and notify them of tasks.

AF

Amadna F.

Head of Quality

Integration rating: 5.0 (1)

Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.

BM

Bruce M.

General Manager

Integration rating: 4.0 (1)

Integration with WordPress is not very important on its own because WordPress is mainly used for content, not payments. PayPal usually works through plugins, so the direct integration is less important. It is useful, but not essential for most users.

Verified reviewer profile picture

Hana Ř.

Leader of Inventory

Integration rating: 5.0 (1)

Integration rating: 4.0 (1)

Hard to combine but it works

Keeping everything under one umbrella reduces the issue of dealing with multiple vendors who may not understand our needs.

Verified reviewer profile picture

Miguel F.

Ceo

1/2
HubSpot CRM logo
HubSpot CRM

Integration rating: 3.0 (1)

L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.

HG

Hervé G.

CEO

My AskAI support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Chat
Phone Support

Training options

Live Online
Documentation
Videos

My AskAI FAQs

Q. What is My AskAI used for?

With My AskAI you can create an AI chatbot using your company's website and knowledgebase content in minutes, without code, then add it to your site to help customers or use it internally to help staff. My AskAI lets you upload entire websites and knowledgebase (updated automatically) to a single AI chatbot that you can then ask questions to and get answers back in plain English. Use our Insights to see what users of your AskAI are asking so you can improve your product, your AskAI, or just see where people are getting stuck. Then customize the look and feel of your AskAI with custom colors, logos, and CTAs on your widget. My AskAI uses a combination of OpenAI's GPT-3.5 and GPT-4 to answer your questions to ensure you don't have to worry about which model to use or pay additional fees. Any content uploaded to My AskAI is private and not used to train any OpenAI models.

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