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Sapling Logo

AI-writing assistant to help compose personalized responses

Table of Contents

Sapling - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Sapling overview

What is Sapling?

Sapling is a language-model copilot designed to enhance the efficiency and effectiveness of customer-facing teams. The platform integrates with various customer relationship management (CRM) and messaging platforms, providing real-time suggestions to help sales, support, and success teams create personalized responses.

Sapling enables users to retrieve responses from a team's knowledge base, allowing agents to respond to customer inquiries via suggested responses. It allows teams to define custom settings for compliance and content governance, while quality scoring and error reports help managers identify coaching opportunities and drive continuous improvement.

Starting price

25flat rate /
per month

Alternatives

with better value for money

Sapling’s user interface

Ease of use rating:

Sapling reviews

Overall rating

4.6

/5

11

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.56/10
Rating distribution

5

4

3

2

1

9

1

0

1

0

Pros
“I am a new user to Sapling and so far it has been my favorite HR software to date. I love the ease of use and ability to track and manage my tasks, time off, and documents.”
RE

Rebecca E.

Customer Success Manager

“Highly Recommended, Easy and Responsive, Best Grammar Tool I Ever Used.”
AS

Attaullah S.

Freelance

“Easy to use and quick download. It understands the writing context better than competition like grammarly.”
CC

Christian C.

Medical Editor

Cons
“Have no idea how big of a firm they are, but absolutely horrified with this level of customer support and query handling in 2022.”

Verified reviewer

Anonymity request

“Pathetic customer handling and support. Have no regard for customer satisfaction.”

Verified reviewer

Anonymity request

Not practical to use in “Outlook” having to activate Sapling is a pain, then having to turn off so email you send doesn’t have highlighted boxes through the email.
CB

Chris B.

Regional Manager

Who uses Sapling?

Based on 11 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software
Consumer Services
Electrical/Electronic Manufacturing
Financial Services
Others

Use cases

Proofreading
AI Writing Assistant

Sapling's key features

Most critical features, based on insights from Sapling users:

Grammar check
Punctuation Check
Text editing
Spell Check
Text review
Reporting & statistics

All Sapling features

Features rating:

Assisted content creation
Autocomplete
Contextual guidance
Natural language processing
Third-Party integrations
Style check
AI content identification
AI/Machine learning
API
Problem area alerts
Scoring
Sentiment analysis

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Per month

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Empty state illustration for "No pricing info"

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Free trial
Free version
Ease of Use
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Customer Support

Sapling pricing

Value for money rating:

Starting from

25

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Sapling price and value

Value for money rating:

To see what individual users think of Sapling's price and value, check out the review snippets below.

“I am a new user to Sapling and so far it has been my favorite HR software to date. I love the ease of use and ability to track and manage my tasks, time off, and documents.”
RE

Rebecca E.

Customer Success Manager

“Highly Recommended, Easy and Responsive, Best Grammar Tool I Ever Used.”
AS

Attaullah S.

Freelance

Sapling support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat

Training options

In Person
Documentation
Webinars
Live Online

Sapling FAQs

Q. What type of pricing plans does Sapling offer?

Sapling has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Sapling?

Sapling has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Sapling support?

Sapling supports the following languages:
English


Q. Does Sapling offer an API?

No, Sapling does not have an API available.


Q. What level of support does Sapling offer?

Sapling offers the following support options:
24/7 (Live rep), Chat

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