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Scope Logo

Cloud-based customer onboarding platform for B2B companies.

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Table of Contents

Scope - 2026 Pricing, Features, Reviews & Alternatives

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Scope overview

What is Scope?

Scope is a cloud-based customer onboarding solution that helps B2B companies accelerate onboarding cycles, automate workflows, and improve team efficiency. The platform provides pre-built templates for onboarding projects, including team and customer roles, task start and due dates, shared resources, and welcome kits. Scope utilizes AI-driven reminders that recognize questions in communication and mark tasks as "Waiting for response," with the ability to configure different reminder flows.

Additionally, the platform's AI autofill feature allows users to automatically update task properties and generate reports based on customizable prompts. It also provides dynamic onboarding plans that automatically adjust task start and due dates based on the completion of current tasks, helping to eliminate unnecessary delays between tasks and ensuring automatic notifications for the next steps.

Key benefits of using Scope

  • Powerful project templates allow users to build onboarding project workflows and run them on autopilot.
  • Quick actions enable customers to easily complete bite-sized tasks like "Schedule Meeting", "Submit Form", and more.
  • A white-labeled Customer-Facing portal allows customers to easily see what they need to do.
  • Powerful in-app integrations enable seamless integration with existing tools.
  • Slack integration with internal and external channels, which can be shared with customers using Slack Connect, ensures a seamless communication experience
  • Starting price

    49per user /
    per month
    view pricing plans

    Alternatives

    Scope’s user interface

    Ease of use rating:

    Scope reviews

    Overall rating

    5.0

    /5

    1

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10
    Rating distribution

    5

    4

    3

    2

    1

    1

    0

    0

    0

    0

    Scope's key features

    Most critical features, based on insights from Scope users:

    Multiple projects
    Commenting/Notes
    Collaboration tools
    Access controls/permissions
    Prioritization
    Task management

    All Scope features

    Features rating:

    Document management
    Activity dashboard
    Drag & drop
    Electronic forms
    Form builder
    Kanban board
    Mobile access
    Onboarding
    Reminders
    Reporting & statistics
    Surveys & feedback
    Task progress tracking
    Templates
    Third-Party integrations
    Time tracking
    To-Do list
    Workflow management
    Activity tracking
    Alerts/Notifications
    API
    Chat/Messaging
    Checklists
    Client database
    Client management
    Client portal
    Client tracking
    Communication management
    CRM
    Customer engagement
    Customizable branding
    Customizable fields
    Data import/export
    Document generation

    Scope alternatives

    Scope logo
    visit website

    Starting from

    49

    /user

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Aha! logo
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    59

    Per month

    Free trial
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    Features
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    Copper logo
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    12

    Per month

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    Customer Support
    Monitask logo
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    5.99

    Per month

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    Scope pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Business

    49

    /user

    Per month

    Features included:

    • Branded customer portal
    • Linear project view for customer
    • Custom forms
    • File requests
    • Quick actions: Meeting, Action Button
    • Customer login via magic link
    • Internal tasks and task properties
    • Task dependencies and checklists
    • Documents
    • Project and task chats
    • Internal messages
    • Project and form templates
    • Scheduled emails
    • Dynamic texts for personalization
    • Customizable views
    • Custom fields for tasks
    • Customizable dashboard
    • Custom domain for Customer Facing Portal
    • Open API + Webhooks
    • HubSpot integration
    • Slack integration

    Unlimited

    59

    /user

    Per month

    Features included:

    • Custom email domain
    • Time tracking
    • Jira integration

    Enterprise

    99

    /user

    Per month

    Features included:

    • Embedded Customer Portal

    User opinions about Scope price and value

    Value for money rating:

    Scope support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat

    Training options

    Live Online

    Scope FAQs

    Q. What type of pricing plans does Scope offer?

    Scope has the following pricing plans:
    Starting from: $49.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of Scope?

    Scope has the following typical customers:
    Small Business


    Q. What languages does Scope support?

    Scope supports the following languages:
    English


    Q. Does Scope offer an API?

    Yes, Scope has an API available for use.


    Q. What other apps does Scope integrate with?

    Scope integrates with the following applications:
    Jira, Calendly, Zapier, Slack, HubSpot Sales Hub, HubSpot CRM, HubSpot Service Hub


    Q. What level of support does Scope offer?

    Scope offers the following support options:
    Email/Help Desk, Chat

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