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Top Echelon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Recruiting software that streamlines the recruitment process
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Top Echelon - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Top Echelon overview
Based on 513 verified user reviews
What is Top Echelon?
Top Echelon is a recruiting program offering key features such as candidate management, resume parsing, job management, applicant tracking, and a resume database, among others.
Who uses Top Echelon?
By industry, Top Echelon reviewers are most commonly professionals in staffing and recruiting (53%). The most frequent use case for Top Echelon cited by reviewers is recruiting (59% of reviewers).
What do users say about Top Echelon pricing?
Most reviewers indicate that Top Echelon offers excellent value for money, especially for smaller firms, and they appreciate the affordable pricing with essential features included. Some users report higher costs for additional users or advertising, and they mention occasional price increases.
Starting price
per month
Pros & Cons
Assistance
Workflow
Adaptation
Connectivity
Precision
Recordkeeping
Top Echelon’s user interface
Top Echelon pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.5
Customer support
4.7
Reviews sentiment
What do users say about Top Echelon?
Users say Top Echelon streamlines the recruiting process with intuitive candidate tracking, affordable pricing, and features that support both small and growing agencies. They find it easy to use, value its integration with job boards and email, and appreciate the flexibility to access the platform from anywhere, though some wish for a dedicated mobile app and improved email integration.
Reviewers appreciate the responsive customer support, ongoing training, and helpful webinars that make onboarding and learning new features straightforward. They note that the system enhances productivity, but some mention occasional delays in support and desire for more customization options.
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Who uses Top Echelon?
Based on 513 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Top Echelon's key features
GetApp's analysis of 99 verified user reviews collected between December 2021 and May 2024 identifies Top Echelon's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Top Echelon's Candidate Management capabilities for their intuitive tracking, sorting, and evaluation of candidates. They report ease of information entry, multiple ways to input candidates, and robust tracking of candidate activities. Users find the customizable dashboard and pipeline capabilities valuable for managing candidate status. They also highlight the ability to keep trading partners updated and the system's overall ease of use. However, some users mention the need for better guidance on the many available capabilities. Of the 56 Top Echelon users who gave detailed accounts of their use of Candidate Management, 100% rated this feature as important or highly important.
William Y.
President
Kara C.
Senior Recruiter
Users find Top Echelon's Resume Parsing feature efficient and time-saving, with the ability to quickly upload resumes from various sources. They appreciate the ease of parsing resumes from emails and the cloud, and the system's ability to check for duplicates. However, reviewers note occasional issues with parsing resumes with complex formatting or image-based content. Despite these minor issues, they find the capability generally reliable and helpful for integrating resume submissions. Of the 21 Top Echelon users who gave detailed accounts of their use of Resume Parsing, 100% rated this feature as important or highly important.
See related user reviews
Eddie B.
Director of Recruiting
Darrell M.
Owner
Reviewers indicate that Top Echelon's Job Management capabilities are comprehensive and customizable. They appreciate the ability to add, manage, and update job orders easily, as well as the robust job posting tools for major boards. Users find the system organized and helpful for tracking job-related activities and maintaining complete job histories. They also value the customizable interface and the seamless integration of job information with candidates and companies. Of the 24 Top Echelon users who gave detailed accounts of their use of Job Management, 96% rated this feature as important or highly important.
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Roland M.
Director of Sales and Recruiting
Jim R.
President
Users report that Top Echelon's Applicant Tracking capabilities are highly effective for managing applicants throughout the recruiting process. They appreciate the customizable stages, detailed tracking of interactions, and the ability to document all activities. Reviewers find the system easy to use and beneficial for keeping track of candidates' progress. They also highlight the good reporting capabilities and the transparency it provides in understanding the status of applicants. Of the 48 Top Echelon users who gave detailed accounts of their use of Applicant Tracking, 94% rated this feature as important or highly important.
See related user reviews
Kostas D.
President
Paul M.
Recruiter
Reviewers appreciate Top Echelon's Resume Database for its robust search features and ease of use. They find it simple to add, update, and search resumes using various criteria. Users value the ability to store and manage a large volume of resumes, as well as the integration with other recruiters' databases. They also highlight the ease of transferring resumes into the system and the overall accessibility and maintenance of the database. Of the 30 Top Echelon users who gave detailed accounts of their use of Resume Database, 90% rated this feature as important or highly important.
See related user reviews
Bill K.
President
Isabel L.
President
Users find Top Echelon's Resume Search capabilities valuable for quickly finding candidates using keywords and Boolean searches. They appreciate the ability to create hotlists and perform searches based on various parameters. Reviewers report that the search process is smooth and efficient, allowing them to easily access and review candidate information. However, some users mention occasional difficulties in finding specific resumes, indicating room for improvement in search accuracy. Of the 34 Top Echelon users who gave detailed accounts of their use of Resume Search, 85% rated this feature as important or highly important.
See related user reviews
Carol B.
Office Manager
Ann B.
President
All Top Echelon features
Features rating:
Top Echelon awards
Top Echelon alternatives
Top Echelon pricing
Pricing plans
Pricing details:
User opinions about Top Echelon price and value
Value for money rating:
Of 67 reviews that provide robust commentary on Top Echelon's price and value, 87% mention it in a positive light.
Most reviewers indicate that Top Echelon offers excellent value for money, especially for smaller firms and startups. They appreciate the affordable pricing, which includes essential features like ATS, CRM, job board postings, and website integration. Users think the software provides significant functionality at a reasonable cost, making it a cost-effective choice compared to more expensive alternatives. They find the 30-day free trial beneficial for evaluating the product without upfront costs. Some reviewers feel that the pricing structure allows for scalability without high start-up fees or mandatory annual subscriptions. However, some users report that the cost can be high for additional users or specific advertising needs, and they mention occasional price increases. Overall, users believe that Top Echelon delivers a good balance of features and affordability.
, and
To see what individual users think of Top Echelon's cost and value, check out the review excerpts below.
Top Echelon integrations (12)
Integrations rated by users
We looked at 513 user reviews to identify which products are mentioned as Top Echelon integrations and how users feel about them.
Integration rating: 5.0 (1)
“Have an available pool of candidates to open requisitions on a quicker basis. ”
Allen K.
CEO
Integration rating: 5.0 (1)
“When client requests a background check its a click away connected directly thru TE.”
Carol B.
Office Manager
Integration rating: 4.8 (6)
Integration rating: 4.3 (4)
Integration rating: 4.7 (3)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Top Echelon customer support
What do users say about Top Echelon customer support?
Customer support rating:
We analyzed 102 verified user reviews to identify positive and negative aspects of Top Echelon customer support.
Widespread user sentiment highlights extremely responsive customer support, even on weekends and for urgent issues.
A significant portion of users appreciate having a dedicated support rep, making communication easy and consistent.
Broad user base reports fast response times and knowledgeable, friendly staff who resolve questions efficiently.
Frequently reported by users, the support team offers excellent training, ongoing assistance, and values user feedback.
Support options
Training options
To see what individual users say about Top Echelon's customer support, check out the review snippets below.
“Even on the WEEKENDS their team is quick to respond and resolve any issue with excellent customer service, including providing suggestions to free programs not affiliated with their firm that can help serve the needs of its customers. ”
Jace R.
Vice President
“The customization available to you plus their stellar customer service, training and support response times are fantastic. ”
Melanie S.
Owner
“The price point is fair and whenever we've faced an issue, the customer support team has been extremely responsive.”
Blair P.
Divisional Director
Top Echelon FAQs
Top Echelon has the following pricing plans:
Starting from: $89.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. What is Top Echelon used for?
Top Echelon recruiting software has combined powerful and intuitive ATS and CRM features into one recruitment solution designed to streamline the placement process for growing contingency, retained, contact staffing, and executive search firms. Features include customizable workflows, email and calendar integration, mobile access, full text searching, zip and radius search, import and export, custom fields, email parsing, reporting, candidate portal, job posting, record merge, social sharing and more. There are no set up fees and onboarding, training and support are free. Ideally suited for growing recruiting, contracting, staffing and executive search agencies, Big Biller is perfect for companies and teams that need to collaborate to fill open positions. Top Echelon is a secured, cloud-based recruiting software solution that combines applicant tracking technology, a centralized CRM, and an intuitive design to meet the demands of recruitment teams in fast paced environments.
Q. What are the benefits of using Top Echelon?
Q. Who are the typical users of Top Echelon?
Top Echelon has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Top Echelon support?
Top Echelon supports the following languages:
English
Q. Does Top Echelon offer an API?
Yes, Top Echelon has an API available for use.
Q. What other apps does Top Echelon integrate with?
Top Echelon integrates with the following applications:
Verified First, Spark Hire, Indeed for Employers, Checkr, Gmail, ZoomInfo Talent, Bilflo, Google Calendar, ZipRecruiter, Twilio, FoxHire
Q. What level of support does Top Echelon offer?
Top Echelon offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum
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