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Top Rated AI Agents for Customer Support Software with Slack

Last updated: August 2026

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19 software options

Shelf logo

Cloud-based knowledge management solution

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The Shelf modern knowledge management platform helps businesses thrive with on-demand answers to the questions that block customer and employee success.

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8x8 Contact Center logo

One solution for every customer interaction.

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8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

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Regal logo

The new standard in AI-powered CX

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Regal is the new standard in AI powered CX offering a suite of products within 3 pillars: Regal Connect, Regal Convert and Regal Iterate. Build the highest-answering, best-converting outbound funnel to hit your growth goals way faster.

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AI receptionist logo
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Stop losing jobs to voicemail

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VoiceIntego is an AI voice receptionist that answers every call 24/7 and books appointments in real time, so dental, HVAC, plumbing, and electrical businesses stop losing jobs to voicemail. Fully managed setup, live in 7 days, with a 30-day pilot guarantee.

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ContextGPT logo
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AI chatbot platform trained on website content

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ContextGPT is an AI chatbot platform enabling businesses to create automated customer support assistants trained on website content and documentation. It imports data from sources like Google Drive, SharePoint, Notion, and Confluence to build a knowledge base. Integrations include Zendesk, Intercom, Salesforce, and HubSpot. Supporting over ninety-five languages, it also provides analytics for monitoring chatbot performance.

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SketricGen logo
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No-code AI builder for workflows and automation

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SketricGen is a no-code AI agent builder that enables organizations to create customer-facing brand agents and internal AI workforce solutions. The platform allows users to deploy AI agents trained on their content across websites, WhatsApp, Slack, and over two thousand integrated applications. It features a drag-and-drop workflow builder, text-to-workflow generation, and dynamic knowledge bases that support document uploads and website crawling for contextual responses.

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Arbyn logo
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AI customer support & sales agent for Shopify

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Arbyn is the AI support & sales agent for Shopify. It answers email and live chat in your brand voice, updates addresses automatically, and handles refunds, cancellations, returns & gift cards with one-tap approval. Flat pricing, no per-ticket fees.

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DeskClone AI logo
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AI platform for autonomous ticket resolution

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DeskClone is an AI platform enabling businesses to create autonomous customer service agents that resolve support tickets end-to-end. It integrates with tools like Shopify and Stripe to handle tasks such as order lookups, refunds, account fixes, and subscription changes within set limits. The software learns automatically from sources like files, Google Drive, Notion, and support email history, eliminating the need for manual data preparation.

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CoSupport AI logo

Autonomous AI that resolves repetitive support tickets

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CoSupport AI resolves up to 90% of repetitive Level-1 tickets on a patented, anti-hallucination architecture. Two products — an autonomous agent and an agent-assist that drafts replies — across 40+ languages. No-cost 30-day pilot; 60% resolution by day 60 guaranteed, or a full refund.

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ELX Chatbot logo
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AI chatbot for ecommerce sales and support

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ELX Chatbot is an artificial intelligence-powered virtual assistant designed for ecommerce businesses. The software integrates with platforms including Shopify, Adobe Commerce, WooCommerce, and BigCommerce to automate customer support and provide product recommendations. It uses natural language processing to respond to customer inquiries, track order status in real time, and answer frequently asked questions about delivery, returns, and product availability.

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NebulaHex logo
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AI chatbot for customer support automation

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NebulaHex is an AI-powered customer support platform that enables businesses to build and deploy chatbots across multiple channels including websites, WhatsApp, Instagram, Messenger, and Telegram. The platform allows users to upload various content types such as PDFs, documents, and videos to create a knowledge base that powers automated responses, while offering live chat handoff capabilities for seamless escalation to human agents when needed.

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NeoMind logo
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AI workforce platform with measurable employees

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NeoMind is an AI workforce platform that deploys three specialized AI employees trained on business-specific knowledge. The platform features Simon for website interactions, Maeve for phone communications, and Hugo for internal team support, all powered by a centralized knowledge base called the Brain. It includes performance measurement through weighted KPIs scored on each conversation, appointment booking capabilities, lead capture and routing, and CRM integration.

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Ovellan logo
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AI chatbot for customer service and sales

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Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

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Front logo

AI-enabled customer service platform for collaboration

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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

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BubblaV logo
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AI, Chatbot, Support system, MCP

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A no-code AI chatbot platform designed to automate customer support and capture leads

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Kindly logo

Conversational AI platform

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Combine AI chatbot with conversion optimization, cart abandonment messages, and live chat all in one platform. Users can improve the average order value.

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Ayudo logo
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AI powered customer support automation platform

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Ayudo is a unified customer support and automation platform with built-in AI agents that handle complex conversations across multiple channels including chat, email, voice, and messaging. The platform features a single conversation inbox that integrates with over thirteen thousand applications, allowing support teams to manage all customer interactions in one place while AI-powered workflows automate routine queries and escalations.

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GuruSup logo
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AI agents for autonomous customer support

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GuruSup is an AI-powered customer support platform managing inquiries across WhatsApp, email, voice, and web chat. It connects to business systems like CRM, ERP, and helpdesk tools to autonomously update orders, process refunds, and manage bookings. Features include omnichannel support with unified conversation threads, workflow automation, and integration with over 125 third-party applications.

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HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

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HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

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