getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Chatbot Software with Support Ticket Management (2026) - Page 3

Last updated: April 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

72 software options

Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

learn more
Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

Users also considered
BotPenguin logo

AI agent builder to automate sales, support, & engagement.

learn more
AI-powered agent builder to automate sales, support, & engagement across 6+ channels, including WhatsApp, Instagram, Website, and more

Read more about BotPenguin

Users also considered
Text App logo

AI-powered support platform for unified service

learn more
Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

Read more about Text App

Users also considered
Howazit logo

Howazit collects feedback from customers and acts upon it.

learn more
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

Read more about Howazit

Users also considered
Velaro logo

Driving business success through every conversation.

learn more
Automate customer interactions with AI chatbots. Use your knowledge base, documents, and URLs to deliver accurate responses. Combine automation with guided workflows to create structured, interactive conversations that handle simple and complex inquiries while keeping support consistent.

Read more about Velaro

Users also considered
Vozy logo

Voice AI platform for enterprises

learn more
Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered
Tactful AI logo

Simpler, Better and Modern Customer Service

learn more
Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

Read more about Tactful AI

Users also considered
SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

learn more
Milly by SAAS First offers AI-driven chatbot services for SaaS SMEs. It learns from your content for accurate responses, provides 24/7 support, reduces team workload, and scales with business growth, driving customer satisfaction and business success.

Read more about SAAS First

Users also considered
Oct8ne logo

Oct8ne the visual Live chat Chatbot & Messaging solution

learn more
Oct8ne is a cloud-based live chat (live chat, chatbot, and messaging) solution with visual support catalog integration. The platform combines live chat and chatbot into one comprehensive system, enabling businesses to interact with their customers more effectively, increase sales, and improve customer satisfaction.

Read more about Oct8ne

Users also considered
AISERA logo

AI service management

learn more
AI Service Desk by Aisera uses artificial intelligence (AI) to automate repetitive workflows and inquiries while continuously learning from each interaction. AI Service Desk includes Conversational AI, Conversational RPA, and TicketIQ.

Read more about AISERA

Users also considered
CX Genie logo

Cloud-based and AI-enabled chatbot software

learn more
CX Genie is a cloud-based AI-powered chatbot software that automates customer support interactions on a unified platform.

Read more about CX Genie

Users also considered
Botmaker logo

A chatbot platform that automates customer service

learn more
Botmaker is an intelligent chatbot platform focused on automating sales processes, through which companies can manage the use of bots, make them experts on specific topics and service flows, and respond to thousands of customer messages simultaneously.

Read more about Botmaker

Users also considered
DevRev logo

DevRev OneCRM, purpose-built for technology companies

learn more
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

Read more about DevRev

Users also considered
Engaige logo

AI-powered seamless customer support

learn more
Engaige is a revolutionary AI-powered customer experience platform designed to supercharge your support team. It automates complex customer service cases, reducing costs by up to 80% and increasing customer satisfaction. Engaige's AI Agent Assist feature makes human agents twice as efficient by providing relevant content and recommendations, while the Solve & Support module fully automates ticket resolution to deliver instant support.

Read more about Engaige

Users also considered
IMsupporting logo

UK-Hosted Hybrid AI Live Chat for British Businesses

learn more
IMsupporting is a UK-based Hybrid AI live chat platform designed for British businesses. Founded in 2015 in Gloucester, we combine powerful AI automation with seamless human handoff—so customers get instant answers to routine queries while complex issues reach your team directly.

Read more about IMsupporting

Users also considered
Web1on1 logo
(0)

Online platform with a WhatsApp messaging interface

learn more
Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

Read more about Web1on1

Users also considered
BOTNATION AI logo
(0)

Artificial intelligence (AI)-based chatbot creation platform

learn more
BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

Read more about BOTNATION AI

Users also considered
AskHandle logo
(0)

Personalized AI Support made simple

learn more
AskHandle is a personalized AI support system that utilizes advanced generative AI and natural language processing (NLP). It offers a codeless retrieval augmented generation (RAG) solution, allowing businesses to automate and optimize their customer support seamlessly.

Read more about AskHandle

Users also considered
etrack1 logo
(0)

For customer centres with passionate customer service manage

learn more
etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

Users also considered
Chat360 logo
(0)

Cloud-based conversational AI chatbot for businesses.

learn more
Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Read more about Chat360

Users also considered
Hubtype logo
(0)

Achieve automation beyond your expectations.

learn more
Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

Read more about Hubtype

Users also considered
Chatiex AI logo
(0)

AI chatbot & ticketing platform for support

learn more
Chatiex is an AI-powered customer support platform that combines chatbot functionality, ticketing systems, and email management in a unified interface. The software allows businesses to train AI chatbots using various data sources including PDFs, videos, images, and website content without coding requirements. It integrates with platforms such as Shopify, WordPress, Wix, and Webflow, and includes features like human chat intervention, customizable branding, and multi-language support.

Read more about Chatiex AI

Users also considered