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Open Source Contact Center Quality Assurance Software (2026)

Last updated: February 2026

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6 software options

Zoho Desk logo

Customer service software for businesses of all sizes

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Open Source
Free - up to 3 users, forever! Express - $7/user/month billed annually Standard - $14/user/month billed annually Professional - $23/user/month billed annually Enterprise - $40/user/month billed annually A 15-day free trial is available.

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HiperMe! logo

Unified communications and contact center platform

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Open Source
Please contact HiperPBX directly for pricing details.

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Verint Automated Quality Management logo

Automated quality management software

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Open Source
Contact Verint Systems for pricing details.

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MiaRec logo

Boost Efficiency. Elevate Experiences. Improve Outcomes.

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Verint Forecasting and Scheduling logo

Workforce management & contact center quality assurance tool

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Open Source
Please contact Verint directly for pricing details.

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Verint Workforce Engagement logo

Workforce engagement software

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Open Source
Please contact Verint Systems directly for pricing information.

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