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Conversation Intelligence Software - Page 5

Last updated: November 2026

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184 software options

Kapture CX logo

AI-native omnichannel CX platform for enterprises

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Cloud-based, AI-native omnichannel CX platform for large enterprises, unifying ticketing, self-service, and agent assist.

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QEval logo

Quality matters

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Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

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InMoment logo

Customer and employee experience management software

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InMoment is a cloud-based CX software that helps midsize and large businesses collect and manage employee and customer feedback to improve brand experience.

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CallSource logo

Performance management solution for sales & marketing calls

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CallSource is a performance management solution designed to help businesses of all sizes manage processes related to call tracking, lead attribution, reputation management, & more. Its lead scoring functionality enables users to identify prospects & revenue generating opportunities.

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Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

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Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

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RingEX logo

RingEX - AI meets trusted communications

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Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

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Dialpad Connect logo

The AI-native platform where conversations become action.

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Dialpad's Conversation Intelligence goes beyond transcripts, using Agentic AI to reason through voice and digital interactions and connect insights across every call. That intelligence compounds over time, governed by Dialpad's Guardian layer for secure, trusted action.

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Aircall logo

Cloud-based phone & AI comms for SMB & mid-market

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Aircall is a cloud-based customer communications platform unifying voice, SMS, and WhatsApp with AI conversation intelligence and 250+.

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JustCall logo

Cloud-based AI communication platform for sales teams

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Cloud-based AI communication platform for sales and support teams, combining voice, SMS, WhatsApp, and email with automated dialers.

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SCAIL logo
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Cloud-based business management software

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Business management software for organizations handling core operational workflows, including project tracking, reporting, and team.

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RingCentral AI Conversation Expert (ACE) logo
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AI-powered call analysis and coaching platform

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AI Conversation Expert uses artificial intelligence to summarize and transcribe phone calls, video meetings, and emails. It updates customer relationship management systems with key points and provides real-time coaching to enhance team performance. The platform offers sentiment analysis, conversation insights, and compliance recording for industries like healthcare, legal, and financial services.

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FinDash logo
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Cloud-based financial dashboard for finance teams

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Cloud-based financial dashboard platform for finance teams, offering data visualization, real-time reporting, and KPI tracking.

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Bloombilt Frontdesk logo
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Answers the calls you can't get to and texts you the lead

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Frontdesk answers the calls your office can't get to on your existing number. It takes down who's calling and what they need, then texts you the lead. Website chats and form submissions land in the same inbox.

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Mihup logo
(0)

Enterprise Voice AI for contact centers & automotive

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Cloud, on-premises, or edge-deployable enterprise Voice AI platform for contact centers, offering call automation, multilingual NLU.

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HeySam logo
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Cloud-based AI sales intelligence tool for B2B teams

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Cloud-based AI conversation intelligence for B2B sales teams, with call intelligence, coaching, and Slack-native workflows.

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Weflow logo
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Cloud-based Revenue AI platform for Salesforce teams

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Cloud-based, Salesforce-native revenue AI platform for mid-market and enterprise B2B sales teams, covering forecasting, pipeline.

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Samskit logo
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AI-powered sales automation and CRM platform

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Samskit is an AI sales platform for B2B teams that automates meeting documentation and CRM data entry. It joins calls on Zoom, Teams, and Google Meet to record, transcribe, and summarize conversations in multiple languages, then updates CRM systems like Salesforce, HubSpot, Pipedrive, and Zoho. Features include AI tasks, deal scoring, risk alerts, pipeline dashboards, and meeting scorecards for sales coaching and enablement.

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Fastcall logo
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Salesforce CTI: Native Phone Dialer + SMS

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FOR SALESFORCE TEAMS: Fastcall CTI is a native app built for and dedicated to Salesforce. Powered by Twilio, Fastcall increases productivity & improves customer service with advanced features such as Call Routing, IVR, Call Recording, Omni-Channel, SMS & MMS. High-Velocity Sales and Call Insights.

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Telleo logo
(0)

AI voice agents that call every lead in 60 seconds

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AI voice agents that call every new lead in a minute in Hindi, English or Hinglish, for any industry. Available only in India.

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Teldrip Insights logo
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Conversation intelligence and call tracking software

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Teldrip Insights is an AI-based call tracking and conversation intelligence solution that transforms click-to-call functionality with advanced analytics and real-time data processing capabilities. The platform serves as a comprehensive solution for businesses seeking to optimize customer communications, enhance lead conversion rates, and gain actionable insights from call data.

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SymendConverse logo
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Behavioral science-driven voice AI for collections.

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SymendConverse extends Symend's collection strategy to voice — a provider-agnostic orchestration layer that personalizes every call in real time using Delinquency Archetypes, integrates with existing telephony, and continuously learns from voice and digital interactions.

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SpikeX logo
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Cloud-based AI text-to-video tool for creators

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SpikeX is a cloud-based AI text-to-video platform for creators and marketers that automates idea generation, scriptwriting, and video.

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AVPIA logo
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AI-powered virtual sales prospecting agent

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AVPIA is an AI-powered virtual prospecting agent automating B2B and B2C sales. It offers multichannel communication via email, WhatsApp, SMS, voice calls, and social media, plus a native CRM for contact management. Features include voice AI for phone interactions, conversation AI for customer communication, and content AI for creating marketing materials and personalized campaigns.

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Equal Time logo
(0)

Cloud-based AI meeting notetaker for inclusive teams

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Cloud-based AI meeting notetaker for Zoom, Google Meet, and Teams that transcribes, summarizes, tracks speaking equity, and delivers.

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askmentor logo
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AI powered sales call analysis and coaching

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askmentor analyzes sales conversations and provides actionable insights for Italian businesses. The platform automatically records and evaluates sales calls, offering role-specific feedback for CEOs, sales managers, and individual salespeople. It integrates with existing tools and delivers customized analysis based on industry-specific sales dynamics across sectors including renewable energy, healthcare services, professional training, and consulting.

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