getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Help Desk Software - Page 3

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

258 software options

Denser AI logo

AI-Powered Semantic Search and Chat for your website.

learn more
DenserAI is an AI-powered semantic search and chat tool for websites. It offers AI search and chat functionality over hundreds of thousands of web pages with exceptional accuracy, advanced search features, and cost-saving intelligence. DenserAI transforms site interactions with website chat and leads generation tools. It also provides technical document support through in-depth insights gained from documents.

Read more about Denser AI

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

Read more about Cayzu

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

Read more about ServoDesk

Users also considered
ChannelReply logo

Connecting your marketplaces with your favorite helpdesk.

learn more
Customer service tool that connects marketplaces like eBay, Amazon, Shopify, Walmart, and Back Market to your favorite helpdesk, including Zendesk, Gorgias, Freshdesk, Help Scout, and Re:amaze.

Read more about ChannelReply

Users also considered
Harmony logo

AI-powered enterprise service management platform

learn more
Harmony is an enterprise service management platform that uses AI agents to autonomously resolve user requests across IT, HR, legal, and finance departments. The software features an AI helpdesk agent that handles password resets, application access requests, and device management, while proactive agents detect and address issues before they impact users. Harmony automatically generates and maintains a dynamic knowledge base by learning from tickets and organizational context in real time.

Read more about Harmony

Users also considered
InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

learn more
InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

Read more about InfoServ

Users also considered
Desk365 logo

AI Powered ticketing system

learn more
Desk365 is an AI-powered ticketing system for teams of all sizes.

Read more about Desk365

Users also considered
Giva logo

Cloud based help desk software for businesses of all sizes

learn more
Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle.

Read more about Giva

Users also considered
Richpanel logo

Ecommerce Customer Service Helpdesk and CRM

learn more
Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.

Read more about Richpanel

Users also considered
Missive logo

Collaborative inbox for teams

learn more
Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

Read more about Missive

Users also considered
Supportbench logo

The Only AI Customer Support Platform

learn more
Supportbench: Cut costs, boost resolution speeds, and enable agents with AI-driven support.

Read more about Supportbench

Users also considered
VobeSoft logo

No-code Business Software

learn more
VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

Read more about VobeSoft

Users also considered
HaloPSA logo

HaloPSA brings everything an MSP needs into one location.

learn more
HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

Read more about HaloPSA

Users also considered
ProProfs Help Desk logo

Help desk and ticketing solution for customer service

learn more
ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

Read more about ProProfs Help Desk

Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

learn more
Consolidated helpdesk for chat, email, social media (Facebook, Messenger, Twitter, Instagram), and mobile SMS/MMS. Team inboxes. Team workflows.

Read more about Re:amaze

Users also considered
Milvus logo

IT management system and help desk solution

learn more
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

Read more about Milvus

Users also considered
TurnFriendly logo

The tool for complaint managers

learn more
TurnFriendly is a web-based platform, especially for the handling of complex complaints.

Read more about TurnFriendly

Users also considered
Desk Manager logo

We orchestrate deals for great results

learn more
We are a Brazilian company that offers an ESM platform on a global scale that facilitates operation and management.

Read more about Desk Manager

Users also considered
Mint Service Desk logo

IT service desk and asset management solution

learn more
Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

Read more about Mint Service Desk

Users also considered
Sabio Virtual logo

Cloud-based help desk software for support teams

learn more
Sabio Virtual is a cloud-based help desk software, which enables service providers and support teams within businesses to handle technical calls, access reports, manage client details, organize knowledge base articles, and more. Administrators can track the evolution of working hours for each technician and configure permission levels for team members.

Read more about Sabio Virtual

Users also considered
Keeping.com logo

Customer service and help desk software

learn more
Keeping.com is a collaborative customer support tool that helps businesses connect with a shared inbox to assign tickets, discuss issues, and track progress inside Gmail accounts. The platform enables stakeholders to automatically convert incoming emails into tickets so that teams can track and manage customer support requests directly from the inbox.

Read more about Keeping.com

Users also considered
Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

learn more
Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

Read more about Neoforce

Users also considered
Movidesk logo

Omnichannel customer service and help desk platform

learn more
Movidesk is a cloud-based help desk platform, which enables enterprises to manage the ticketing system and centralize both client and team communications across multiple channels on a unified dashboard. Features include event-based triggers, reporting, service catalog, surveys, and timekeeping.

Read more about Movidesk

Users also considered
Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

learn more
Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

Read more about Hipporello Service Desk for Trello

Users also considered
HelpSpace logo

Customer Support Software for SMBs

learn more
HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

Read more about HelpSpace

Users also considered