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Keeping.com
5
12
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service and help desk software
Table of Contents
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Keeping.com - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Keeping.com overview
What is Keeping.com?
Keeping.com is a collaborative customer support tool that helps businesses connect with a shared inbox to assign tickets, discuss issues, and track progress inside Gmail accounts. The platform enables stakeholders to automatically convert incoming emails into tickets so that teams can track and manage customer support requests directly from the inbox.
Keeping.com allows managers to distribute tickets among team members, ensuring that all support requests are handled promptly. With private notes, employees can discuss and collaborate on tickets with colleagues in real-time. Its advanced analytics feature lets operators track ticket metrics, gain insights into team performances and identify areas of improvement.
Keeping.com’s user interface
Keeping.com reviews
Overall rating
4.8
/5
15
Positive reviews
67
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.67/10
5
4
3
2
1
12
3
0
0
0
Who uses Keeping.com?
Based on 15 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Keeping.com's key features
Most critical features, based on insights from Keeping.com users:
All Keeping.com features
Features rating:
Keeping.com alternatives
Keeping.com
Starting from
12
/user
Per month
Salesforce Sales Cloud
Starting from
25
/user
Per month
Zendesk Suite
Starting from
39
/user
Per month
LiveChat
Starting from
25
/user
Per month
Keeping.com pricing
Pricing plans
Pricing details:
User opinions about Keeping.com price and value
Value for money rating:
Keeping.com integrations (7)
Integrations rated by users
We looked at 15 user reviews to identify which products are mentioned as Keeping.com integrations and how users feel about them.
Keeping.com support options
Typical customers
Platforms supported
Support options
Training options