getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Knowledge Base Software - Page 9

Last updated: May 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

269 software options

JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

learn more
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

Read more about ManageEngine ServiceDesk Plus

Users also considered
Modus logo

Sales enablement and content management platform

learn more
Modus is a sales enablement platform designed to help businesses streamline content management, client interaction, and engagement tracking operations. It enables sales representatives to create product demonstrations, animation, infographics, and presentations, measure and return on investments (ROIs), and conduct analytics.

Read more about Modus

Users also considered
Salesboom CRM Suite logo

Online CRM Software

learn more
Salesboom CRM is an online CRM and customer retention software designed to manage your customer base and identify up-selling opportunities. Established in 2003, the Salesboom CRM system has been helping enterprises of all sizes coordinate their customer relationship management and cross/up-selling strategies as well as providing online training courses and support.

Read more about Salesboom CRM Suite

Users also considered
HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

learn more
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

Read more about HubSpot Service Hub

Users also considered
Kapture CX logo

Cloud-based CRM solution for businesses of all sizes

learn more
Kapture CRM is a cloud-based customer relationship management solution which helps enterprises of all sizes automate sales, distribution, customer service, marketing and collections processes. The platform enables users to manage pre-sale activities from a centralized location.

Read more about Kapture CX

Users also considered
EKR Orchestra logo

Data management platform for optimizing catalogs & manuals

learn more
EKR ORCHESTRA helps businesses create, store and manage catalogs, technical manuals, and other documents on a unified portal. Users can organize information about procedural instructions, regulatory data, products, company, and more for various processes in a centralized repository.

Read more about EKR Orchestra

Users also considered
Snapforce logo

CRM, call center and telephony software

learn more
Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

Read more about Snapforce

Users also considered
AnswerHub logo

Developers Enabling Developers

learn more
AnswerHub's platform drives team knowledge sharing, expert identification, faster problem-solving, and decreased onboarding time.

Read more about AnswerHub

Users also considered
TOPdesk logo

The service management platform that makes service happen

learn more
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

Read more about TOPdesk

Users also considered
1CRM logo

Doing Business, Better

learn more
1CRM is an all-in-one CRM solution which stands out as cost-effective, and comprehensive. Order Management, Service Management, Project Management, Timesheets, Expense Reports, and Vacation Tracking are all included in every version of 1CRM, starting at $12/user/month.

Read more about 1CRM

Users also considered
Salesforce Starter logo

Customer relationship management tool for SMBs

learn more
Salesforce Starter is an all-in-one CRM suite designed to help growing businesses organize data, manage customer relationships, and gain valuable insights. The solution brings together marketing, sales, service, and commerce tools in a single platform.

Read more about Salesforce Starter

Users also considered
Bloomfire logo

Knowledge sharing & insights platform

learn more
Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

Read more about Bloomfire

Users also considered
Oracle Sales logo

Auto dealership CRM software for sales teams

learn more
Oracle Sales is a commercial real estate CRM software designed to help businesses manage subscriptions and analyze sales performances. The platform enables administrators to collaborate with colleagues on proposals, pricing, and quotes to handle sales and marketing operations.

Read more about Oracle Sales

Users also considered
Apptivo logo

CRM solution for managing customer accounts

learn more
Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

Read more about Apptivo

Users also considered
CA Service Desk Manager logo

Knowledge base management software for the IT sector

learn more
CA Service Desk Manager is an IT service management software designed to help businesses manage service requests, configurations, incidents, and other desk operations. The platform enables administrators to collaborate with team members on a unified interface.

Read more about CA Service Desk Manager

Users also considered
SuiteCRM logo

Modular, open source CRM for businesses of all types

learn more
SuiteCRM is an open source, modular CRM that can be configured for sales, marketing, IT or service departments in any industry, in businesses of any size

Read more about SuiteCRM

Users also considered
osTicket logo

Open-source customer support ticket system

learn more
osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

Read more about osTicket

Users also considered
Quickbase logo

Dynamic work management and project platform

learn more
Quickbase is a low-code application platform for dynamic work and complex project management. It allows teams to build custom applications without extensive coding, connecting information, processes, and people across business functions. It offers solutions for project management, resource optimization, workflow automation, and field service management, with features like integrations, mobile access, and real-time insights to help organizations manage work from start to finish.

Read more about Quickbase

Users also considered
Workbooks logo

A made-to-measure CRM for an off-the-shelf price.

learn more
Workbooks is the provider of CRM apps designed for small and mid-size organizations. Our suite of software enables clients to accelerate sales growth, improve marketing execution, streamline business processes and improve the customer support they deliver.

Read more about Workbooks

Users also considered
SPOTIO logo

Field service management and sales engagement software

learn more
SPOTIO is a field service management solution that helps businesses across several industry segments, including solar, medical, telecommunications, and distribution manage operations related to route optimization, customer communications, lead visit tracking, and more on a centralized platform.

Read more about SPOTIO

Users also considered
Helpshift logo

Digital customer service platform and ticketing system

learn more
Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

Read more about Helpshift

Users also considered
Oracle E-Business Suite logo

Suite of e-business applications

learn more
Oracle E-Business Suite is a comprehensive suite of applications designed to address complex business requirements. It provides organizations with integrated business and industry solutions, enabling them to streamline operations, improve productivity, and respond to changing demands.

Read more about Oracle E-Business Suite

Users also considered
Focus Softnet logo

CRM solution for automating sales, marketing & services

learn more
Centra Hub CRM is a CRM solution that helps businesses automate processes related to sales, marketing and services. The platform comes with an appointment scheduling functionality, which enables enterprises to capture leads from websites, forums and social media platforms.

Read more about Focus Softnet

Users also considered
Crehana logo

All in one AI HR Platform

learn more
AI-powered HR software that optimizes team administration, learning, performance, and culture. +1,200 companies trust Crehana.

Read more about Crehana

Users also considered

Popular knowledge base comparisons

Salesforce Sales Cloud logo
Zoho CRM logo
Salesforce Sales CloudvsZoho CRM
monday.com logo
Trello logo
monday.comvsTrello
Dynamics 365 logo
Zoho CRM logo
Dynamics 365vsZoho CRM
Connecteam logo
Homebase logo
ConnecteamvsHomebase
Zendesk Suite logo
Freshdesk logo
Zendesk SuitevsFreshdesk
Confluence logo
Google Docs logo
ConfluencevsGoogle Docs
Freshdesk logo
Zendesk Suite logo
FreshdeskvsZendesk Suite
Zoho Desk logo
Zendesk Suite logo
Zoho DeskvsZendesk Suite
LiveAgent logo
Zendesk Suite logo
LiveAgentvsZendesk Suite