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Top Rated Knowledge Base Software with Widgets - Page 5

Last updated: October 2026

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122 software options

Helpshift logo

Digital customer service platform and ticketing system

Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Cherwell Service Management logo

Customizable IT service management solution

Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

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Vivantio logo

When Service Matters.

Enterprise Service Management for mid-market organizations ready to outgrow their help desk. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Yext logo

Cloud-based digital presence platform

Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers.

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Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 is a free cloud and open source collaboration platform providing CRM, document management, tasking, time management, and project management tools. Over 12 million companies rely on Bitrix24 in 186 countries.

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Help.center logo

AI-powered knowledge base & chatbot for support

Help.center is an AI-powered knowledge base and chatbot platform that lets businesses create branded help portals, answer questions instantly, and reduce support tickets. With multilingual support, SEO optimization, and real-time analytics, it delivers streamlined self-service.

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eGain AI Knowledge Hub logo

#1 Knowledge Management System - Top-rated by Gartner

eGain Knowledge Hub, powered by AI, ML, and Analytics, is a knowledge management solution for the digital-first, remote-first era

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KnowledgeIQ logo

Intuitive platform supporting teams and customers

KnowledgeIQ is a cloud-based knowledge management solution that helps businesses secure, centralize and share enterprise content. Make it easy for your teams in customer contact centers, service desks, frontline offices, and online self-service channels to find the right information, exactly when they need it. It provides knowledge management capabilities to streamline workflows, processes, and regulatory compliance.

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Featurebase logo

Automate feedback collection with public suggestion boards

Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

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KnowledgeBase logo

Guide and educate customers

KnowledgeBase is customer service software for building a comprehensive help center, providing frictionless customer support and self-service round the clock.

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Hyperdocs logo

Documentation that stays in sync with your product

Hyperdocs is an AI Documentation platform for SaaS teams. Generate docs from your codebase, sync them automatically via GitHub, and give users instant answers with a built-in Help Center, Changelog, and AI Answer Agent

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Forward logo

Drive your deals forward. Effortlessly.

Say goodbye to chaotic B2B deals. Create sales proposals, engage buyers, get the deal done and onboard clients. All in one place.

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Selvo logo

Support is everyone's job. AI customer service for SaaS

A help center for small SaaS teams, and the knowledge your AI agent answers from. Hosted, searchable, on your domain on Pro. One product for human and AI customer service, and Pro includes the whole team for $99 a month.

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Knowbler logo

ML & Generative AI-powered Knowledge Management Solution

Knowbler is the world’s first ML and GenAI-fueled Knowledge Management Solution empowering employees to create, review, and share knowledge, within their workflows.

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DRUID logo

Enhance user experience with DRUID conversational AI

DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

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