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Top Rated Knowledge Base Software with Widgets - Page 4

Last updated: October 2026

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122 software options

Drupal Wiki logo

Drupal Wiki - Knowledge and Quality Management Software

The Enterprise Wiki - Make Drupal Wiki the center of knowledge and quality management in the enterprise.

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Centralpoint logo

Digital experience platform & content management solution

Centralpoint by Oxcyon is a digital experience platform & content management solution for enterprises. The cloud-based tool allows users to control knowledge, data, documents, forms, emails, learning, compliance, & more whilst also providing features for managing employees, clients & partners.

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ProWiki logo

Collaborative knowledge management for teams & organizations

ProWiki is a collaborative knowledge management tool for teams and organizations. It is based on MediaWiki, the time-tested software behind Wikipedia. Avoid vendor-lockin by using an open-source stack. Collect, enhance, audit, query, visualize and share knowledge.

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Syracuse logo

Reveal your organization's information assets with Alfeo.

Alfeo is a French publisher specializing in knowledge and document management solutions.

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Teamwork Spaces logo

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Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

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PHPKB logo

Knowledge management solution

PHPKB helps organizations manage, modify, remove, or add documents, files, training materials, FAQs, how-to guides, and more in a centralized repository. Users can handle the entire document lifecycle, from authoring to collaboration, modification, and deactivation.

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IncidentMonitor logo

Service desk software with self-service web portal support

IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

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OTRS logo

Helpdesk software for customer service management teams

OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Dixa logo

Conversational Customer Service Software

Dixa is conversational customer service software that helps brands build stronger bonds with their customers by unifying phone, email, chat & messaging apps in one easy-to-use interface. Dixa helps brands deliver a personalized customer experience by using customer data & powerful routing features.

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Wooqer logo

One App for All Ops

Wooqer is your One App for All Ops to set expectations, share guidelines, measure compliance, and drive accountability.

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Salesforce Service Cloud logo

AI powered customer service management platform

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

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Confluence logo

Remote team collaboration and knowledge workspace

Confluence is a remote-friendly workspace offering a centralized platform for documentation, collaboration, and knowledge sharing. Its AI-based tools via Rovo assist teams in drafting, brainstorming, and turning ideas into plans. Confluence supports live docs, whiteboards, databases, and templates to meet diverse needs while integrating seamlessly with Atlassian products and third-party tools.

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Igloo logo

Multi-channel communication platform for internal discovery

Switch to a cutting-edge intranet to deliver a better employee experience and build a culture free of silos. Igloo’s digital workplace solutions make communication a two-way street and help your workforce get more from the tools you already rely on for collaboration and knowledge management.

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BlueSpice logo

Do knowledge management the Wiki Way!

BlueSpice is the perfect knowledge base solution with powerful search, real-time collaborative editing and notifications. It offers structured content, book functions, approval workflows, forms, semantic data, import/export functions and robust access management. It's open source and EU compliant.

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WalkMe logo

Transform the User Experience

WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

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Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omnifacilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

Knowledge base software for searchable public or restricted content. HappyFox supports multilingual articles and FAQs, branded mobile-responsive portals, ticket-linked knowledge, access controls, self-service search, usage insights, and optional AI-powered assistance.

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SwipeGuide logo

CPG & Industrial Manufacturing

Instructional how-to meets frontline know-how. Simplify the way people work and learn at the frontline.

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TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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TOPdesk logo

The service management platform that makes service happen

TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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Bloomfire logo

Knowledge sharing & insights platform

Bloomfire is an AI-powered knowledge management platform, unifying information access, collaboration, and actionable insights.

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JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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SuiteCRM logo

Modular, open source CRM for businesses of all types

SuiteCRM is an open source, modular CRM that can be configured for sales, marketing, IT or service departments in any industry, in businesses of any size

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