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Knowledge Base Software for Public Administrations (2026) - Page 4

Last updated: February 2026

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106 software options

Results logo

Grow your business with Results

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Results is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

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Oracle Service logo

Web, Social & Contact Center

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Oracle Service is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

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GovQA logo

Knowledge base and help desk software

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GovQA is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Rezolve AI logo

Agentic AI platform for enterprise service automation

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Rezolve AI is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is available for Public Administrations and offers the following support options: Chat, Knowledge Base.

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UPilot logo

Customer Relationship Management solution for SMBs

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UPilot is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep), FAQs/Forum.

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Centralpoint logo

Digital experience platform & content management solution

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Centralpoint is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), Knowledge Base, FAQs/Forum.

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Enghouse eKMS logo

Internal & external knowledge base and forum management

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Enghouse eKMS is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep).

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Helprace logo

All-in-one customer service solution

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Helprace is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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Tesseron logo

work with the flow

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Tesseron is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

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Users also considered
UKG HR Service Delivery logo

Cloud-based human resource (HR) management software

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UKG HR Service Delivery is available for Public Administrations and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

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BlueDocs logo

AI-enabled knowledge management platform

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BlueDocs is available for Public Administrations and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Knowledge Base, 24/7 (Live rep).

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QAlert logo

Citizen request management solution for local & county gov

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QAlert is available for Public Administrations and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base.

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Whale logo

The knowledge-sharing tool for SMBs

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Whale is available for Public Administrations and offers the following support options: Phone Support, Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk.

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Users also considered
indyRIOT logo

It's your community – own it!

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indyRIOT is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support.

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Users also considered
myQuest Connect logo

Create flawless knowledge sharing across the organization

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myQuest Connect is available for Public Administrations and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

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SpiceX logo

Integration Platform as a Service for contact centers

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SpiceX is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

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Aurea CRM logo

CRM w/ integrated campaign management, previously update.CRM

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Aurea CRM is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Users also considered
Cruzata CRM logo

All-in-one CRM for SMBs

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Cruzata CRM is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Chat.

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PaceKB logo

Online knowledge base software

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PaceKB is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Chat, FAQs/Forum.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

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SAAS First is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

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Klart AI logo

Virtual assistant software

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Klart AI is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Chat.

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illumin  logo

Shine light on the value of your research with illumin!

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illumin is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about illumin

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