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Knowledge Base Software for Public Administrations (2026) - Page 3

Last updated: February 2026

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106 software options

Unanet CRM by Cosential logo

#1 Construction CRM in USA.

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Unanet CRM by Cosential is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Agiloft logo

Cloud-based tool for contract lifecycle management.

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Agiloft is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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osTicket logo

Open-source customer support ticket system

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osTicket is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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WalkMe logo

Transform the User Experience

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WalkMe is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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HelpSpace logo

Customer Support Software for SMBs

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HelpSpace is available for Public Administrations and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

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EcholoN logo

Helpdesk software for managing customer service processes

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EcholoN is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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Deskpro logo

Customer service software you can depend on

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Deskpro is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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GLPI logo

GLPI is an IT Service Management software.

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GLPI is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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UseResponse is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

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Track-It! logo

Help desk and asset management

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Track-It! is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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PlanPlus Online logo

Personal Planner and CRM software

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PlanPlus Online is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Igloo logo

Multi-channel communication platform for internal discovery

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Igloo is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

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ProProfs Knowledge Base is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

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ServoDesk is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

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Salesboom CRM Suite logo

Online CRM Software

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Salesboom CRM Suite is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

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Qualaroo is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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USU Knowledge Management is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

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Salesforce Field Service logo

Cloud-based field service and onsite job management software

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Salesforce Field Service is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base.

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KMS Lighthouse logo

Knowledge management for call centers, tech support and more

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KMS Lighthouse is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Phone Support, Email/Help Desk, Knowledge Base.

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BlueSpice logo

Do knowledge management the Wiki Way!

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BlueSpice is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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Universal Knowledge logo

Multi-solution knowledge management product

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Universal Knowledge is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Answerbase logo

Meet your customers’ and company's information needs

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Answerbase is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk.

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Theum logo

Making the most of existing document-based knowledge

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Theum is available for Public Administrations and offers the following support options: Chat, Email/Help Desk.

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