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Top Rated Social Listening Tools Software with Business intelligence - Page 2

Last updated: May 2026

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62 software options

Fanpage Karma logo

All-in-one Social Media Management Tool

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Fanpage Karma is a powerful all-in-one social media management tool designed for social media teams and agencies. It offers analytics/benchmarking, community management, publishing/scheduling, research, and monitoring features.

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GetCito logo

AI-enabled platform for monitoring and protecting brands

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is a comprehensive platform that helps brands monitor and protect their reputation in the age of AI-powered search. It provides real-time alerts on brand mentions, content engagement, and competitor activity across major large language model (LLM) platforms like ChatGPT, Copilot, and Gemini. With , brands can identify and address any damaging AI-generated responses, perform sentiment analysis, and adapt their strategies to thrive in the new paradigm of search.

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BrandBastion logo

Unlock the power of social engagement

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BrandBastion helps fast-growing brands and enterprises maximize their social media engagement and protect their brand reputation.

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Orlo logo

Enhance CS and marketing ops with Orlo's Social CX Suite.

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Orlo is an AI-enabled software designed to help businesses streamline marketing engagement, social listening, and performance analytics operations via a unified platform. It enables marketing and customer service professionals to enhance the company’s reputation and improve

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Oktopost logo

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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Onclusive Social logo

AI-powered social listening and market intelligence platform

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Digimind is a social listening and market intelligence platform designed to help marketers and analysts with brand reputation, competitive intelligence, consumer insights, trend tracking, influencers identification and campaign analysis.

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Simplify360 logo

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Talkwalker logo

A social listening, analytics & influencer management tool

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Talkwalker is a cloud-based social media and analytics platform, which assists businesses with social listening and influencer marketing. Key features include team communications, channel management, content analysis, automated alerts, data intelligence, engagement tracking, and brand management.

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Determ logo

Web & social media monitoring for brands

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Mediatoolkit is a web & social media monitoring tool which enables brands to monitor & analyze all online mentions of their brand, find brand influencers & more

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facelift logo

Own the Social Media Game.

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facelift as a social media management tool gives you the power to monitor your brand awareness and share of voice.

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Critical Mention logo

Track. Measure. Share. Grow

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Search TV, radio, online news and social media in real-time with the industry's fastest media monitoring service.

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Sked Social logo

Everything you need in a Social Media Management Platform

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A social media management platform for brands, agencies, visual marketers, ecommerce retailers, freelancers and more. Key features include scheduling and auto-posting across all major social platforms, teamwork and approvals, social inbox, link in bio tool and in-depth insights.

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Iconosquare logo

Powerful social media analytics and management tool.

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Track brand conversations and gain audience insights across your social media with Iconosquare’s social listening tools. Monitor sentiment, analyze trends, and stay ahead of the competition while saving time with analytics, automated reporting, and post scheduling.

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Reputation logo

Reputation management solution for multi-location businesses

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Locobuzz logo

Digital customer experience management

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Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

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Emplifi Social Marketing Cloud logo

AI-powered social media marketing software

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An end-to-end Social Marketing Cloud for modern enterprises.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Meltwater logo

Media monitoring and media intelligence solution

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Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast monitoring. Social media listening covers Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs.

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Cision logo

Public relations and earned media software and services

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Cision is a PR management platform that provides one of the most comprehensive global databases of media contacts and outlets and can be used for journalist and influencer identification and outreach, media monitoring and analytics, and press release distribution.

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Lantern logo
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AI monitoring and content optimization platform

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Lantern is a marketing platform that monitors brand representation across AI search engines including ChatGPT, Gemini, Claude, and Perplexity. The software deploys autonomous agents that identify citation gaps, research and draft optimized content, and publish directly to content management systems. Lantern provides attribution tracking to measure visitor sessions originating from AI-driven search and offers analytics to identify citation patterns and competitor visibility across AI engines.

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ReviewsIA logo
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AI-powered Google review management tool

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ReviewsIA is an artificial intelligence tool that analyzes customer reviews from Google Maps and Google Business profiles. The software automatically extracts reviews, performs sentiment analysis, and scores individual aspects such as cleanliness, staff attention, and value for money. It provides geographic distribution analysis, temporal tracking, competitor comparisons, and customizable reports visualized through PowerBI dashboards.

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ElectionIQ logo
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Proactive intelligence into the 2024 US elections.

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The definitive solution that automatically tracks and analyzes your brand in relation to the narratives shaping the 2024 US election across the most comprehensive coverage of video, audio and text content.

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Tofu Analytics logo
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Cloud-based solution for social media analytics.

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Tofu Analytics is a cloud-based solution that helps businesses manage social media analytics through artificial intelligence (AI) technology. The platform offers a variety of features including URL analysis, social listening, Google PageRank tracking, text mining, sentiment analysis, and more. Additionally, Tofu Analytics also facilitates API integration for data retrieval from social media platforms such as Instagram, Facebook, TikTok, Twitter, and YouTube.

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Opttab logo
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AI search visibility tracking tool

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Opttab is an AI search optimization platform that enables brands to monitor and improve their visibility across AI-powered search engines. The software provides real-time tracking of brand mentions across platforms including ChatGPT, Google Gemini, Claude, Perplexity, and other AI search engines. It offers features such as Generative Engine Optimization insights, site audits for AI-readiness analysis, competitor monitoring, and AI bot analytics to track crawler activity.

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