AI and machine learning based business intelligence software ( 5.0/ 5 2 reviews) Alternatives to Knowledge360
Explore a recommended list of Knowledge360 alternatives for your business in 2020. Compare alternatives to Knowledge360 side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Competitive intelligence for brands
SaaS solution for online content marketing
What users mention about SEMrush See all reviews There is so much useful data in SEMrush. The Keyword Magic Tool is great and really helps to focus one's efforts on finding the best keywords for their content strategy. I love GA but it can be VERY confusing. SEMrush is a little easier to navigate and understand, and it delivers such amazing information and data that you can really use to improve your web presence. Compared to Ahrefs their link metric is weak which I think puts them in a bad state. Apart from this their overall User interface is a bit confusing but er get to used to it.
Market research tool for gaining competitor pricing insights
Customer insights & brand research survey management tool
What users mention about Qualtrics CoreXM See all reviews The best part is that the tool is mobile friendly and you can organize your survey efficiently. I liked the customer service too as they are quick to resolve all queries. What I love most about Qualtrics is the suite of tool built into the software to help analysis the results. I also appreciate all the options in crafting the survey. I love that Qualtrics is so intuitive and has so much functionality built in. I also love that they are consistently working to improve it and roll out other useful features.
Competitive Pricing Intelligence Software
What users mention about Prisync See all reviews My overall experience with Prisync has been amazing I have been using them for over a year and they have the best customer support that I have seen. Prisync is a very useful tool to watch our competitor's price changes. We use it to keep our prices competitive and using this software improved our e-commerce website's performance. No report to tell me which links are broken or not returning result. Still occasionally give me wrong prices.
Re-invent the way you compete
eCommerce monitoring tool for brands & manufacturers
Competitor marketing strategy monitoring platform
Your smart assistant for the workplace
AI-powered business analytics and visualization solution
Machine data management and analytics
What users mention about Splunk Enterprise See all reviews I feel debugging is difficult. Drop down or drag and drop functions should be made available because it's difficult to keep track and remember syntax of functions and it's usage. The inbound and outbound data on our network traffic is outstanding. You can customize this logs to your benefit and creating dashboards on this is very simple. Excellent and reliable albeit slow place to turn when investigating an incident, logs are easily available and sortable leading to quick and accurate determinations.
Knowledge sharing & insights platform
What users mention about Bloomfire See all reviews The first thing you see when logging is most recent or popular assets and it doesn't allow you to quickly to go what you're looking for unless you type in search the name of the asset. Another positive thing is that it very easy to embed pages, links, pictures and multimedia. I can quickly compose articles that look nice and are useful. Compared to the software we used before, Bloomfire is smart, easy to use and also really easy to update. Our teams love how smart the search is and like how easy it is to bookmark commonly used links.
Simplifying Business Communication
What users mention about Nextiva See all reviews Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible. The phone system was with a lot of technical problems. Auto attendant not working, CRM not working, SMS not working. They are functional, but not friendly. In the best cases, the apps require more steps to do things than should be necessary.
Enterprise survey features without the enterprise price tag
Engage everyone in your organisation
Cloud based and on premise survey software
What users mention about Key Survey See all reviews They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect. We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all. Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.
Online, CAPI & CATI survey software for market researchers
What users mention about Nfield See all reviews Starting working with this soft was hard at first, but as you continue it gets better and better with the help of great team. Good web project management solution. API set of calls also very rich allowing custom in-house solutions. From developers point of view we can use the same custom solutions like templates, question controls or more complex solutions like read values from a json database both online and offline too.
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. The ability to create surveys with different features is great. I think its more appealing to customers and allows you to create based on those you are trying to reach. I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Online survey & feedback collection tools
Conversational survey tool
What users mention about SurveySparrow See all reviews Fast set up, easy to use surveys and fun interaction for clients. I like the simplicity of the tool. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused. Alternative to many of the more popular survey sights, nice look for customers.
Customer experience management tool for large enterprises
Flexible online survey software
What users mention about Voxco Survey Software See all reviews It lacks many basic features. Their documentation is terrible, poorly written, completely lacks examples, and is poorly indexed. I appreciate field management the ease of setup and deploy surveys reporting tools is easy and we can save a model of it. If we have any problems, Voxco is there to assist and help us get back on track. The software is great but the support is the best.
AI-powered market research platform
Online community platform for customer engagement & research
What users mention about Recollective See all reviews From start to finish the experience with Recollective is always fantastic and the team is great - often going above and beyond to ensure project success. The innovation sprint the Recollective team does annually is awesome. They are always taking our recommendations into consideration and always added awesome new features. Add in ease of set up, amazing customization opportunities and member onboarding tools and it's simply the best of the best.
Cloud-based market research analysis and data visualization
Survey software specialized in phone surveys, web, offline
What users mention about IdSurvey See all reviews I really love IdSurvey and recommend it to anyone doing a survey. No functionality to print questionary (as before in V4). Expensive token system, exclusively cloud storage of surveys (no offline as in V4). IdSurvey is also very useful in terms of quality control of the work of data collecting interviewers.
Idea management tool for large teams and focus groups
Online video platform for market research and CX interviews
What users mention about Discuss.io See all reviews Great experience with awesome communication as the focus groups played out and the tech support, when needed (not often) was excellent. The save clips is amazing if you want to incorporate videos into your presentation too. Very good experience, connection is top, all necessary translations are done perfectly.
The easiest way to conduct user research.
Video intelligence for data collection & insight creation
What users mention about LivingLens See all reviews Their support is simply amazing. Whenever I've reached out for help they have been quick to respond and patiently walked me through the issue. Great customer service and support and the tool has evolved into a great video capture research application. LivingLens offers great features to be able to use video open ends as quantifiable data - especially like the transcription capabilities.
Pricing research and optimization solution
All-in-one market research & consumer insight platform
Survey software for business consultants and leaders
What users mention about Spark Chart See all reviews I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it. The ease of use by participants on mobile and other devices is a great plus for better response rates. I am very happy with the survey power Spark Chart gives me. Without these templates I wouldn't know where to find the best in class business surveys, much less how to put them together.
Real-time insights for quick-turn, automated research
What users mention about QuickSurveys See all reviews You can then quickly see what options are most popular and why they are most popular, leading to the best final decision. QuickSurveys was super easy to use and delivered results in a timely manor, which is very important in a fast moving industry like PR. As good as full service suppliers but super affordable and great customer service.
LeveragePoint - Interactive Value Proposition Platform
AI-powered social listening and market intelligence platform
What users mention about Digimind See all reviews It's a powerful monitoring solution and offers a great sentiment analysis. Does seem to miss some content that we see on our own platforms; lack of third-party agreements on some platforms to catch other listening (ex: IG Stories, FB Stories, FB Groups, IGTV). Digimind is an amazing solution for monitoring our customers.
Price monitoring, comparison & repricing tool for eCommerce
What users mention about Price2Spy See all reviews We have had a great experience with P2S. I initially set out to evaluate the top three products and then choose the most suitable. Very delightful to work with as communication excels and helpful with tips to the best running of our business. I really love how this software works and and like I said before, customer support is the best I've ever had.
Web based automatic pricing for vacation rental
What users mention about Beyond Pricing See all reviews The customer support has been very impressive. Completely satisfied with their response to my questions and concerns. The platform is user-friendly and easy to manage. The data and stats are very useful in helping us with our revenue management. Our account manager has been of great help during setup, first trial and during tune-up of our properties profiles.
Competitive intelligence for price, product & promotion
Market-driven and demand-based pricing for retailers
What users mention about Competera See all reviews The price management solution helps us to keep prices competitive. With Competera we get all the insights we need to engage more customers and increase the sales growth. We have been searching for a good software service for a long time. Our partners recommended Competera as a perfect price monitoring tool. We wanted an accurate and reliable pricing solution that could help us be more price competitive and gain more profit per product and Competera met all the requirements.
Social media artificial intelligence content platform
Media attribution for radio & TV broadcasters
Competitor intelligence & benchmarking for online retailers
Competitive intelligence solution
Pricing analysis & optimization solution
Competitive intelligence solution for all enterprises
Cloud-based competitor research and monitoring tool
What users mention about iSpionage See all reviews Using the UI was easy and gave us awesome results, your support team helped us a lot, and during those few months we really enjoyed the platform. A great platform that we use daily, complements any other SEM platform our there like semrush. Ease of use when comparing it to other like products such as SEMRUSH.
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. The ease of use is one of the best features other than the integration to different POS systems and Google. The new Google Analytics is awesome and Inbox is one of my favorite features. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews.
Social Media Management Software for Business
What users mention about Sprout Social See all reviews I like how the platform identifies the best times to post to each platform's audience on a particular day. This gives our content the highest chance of receiving the most engagement and reach. In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks. It has a great design, friendly interface and it is easy to learn how to use it. It is wonderful to be able to schedule the publication of the content on different platforms from Sprout Social.
Cloud-Scale Monitoring Platform For Metrics, Traces, & Logs
What users mention about Datadog See all reviews Reliable, easy to integrate, supports all important types of monitors and events, fast UI. You can easily setup your dashboard for important metrics. So nice to have that event stream and subscriptions. And it's very easy to share your findings with colleagues. Great web monitoring tool if you have the time to dig into all the options and settings. The user interface is really professional and good looking and the charts and graphs are well thought out.
Virtual assistant for sales & marketing teams
What users mention about Exceed.ai See all reviews Amazing dedicated customer success. They are more than just a software company, they consult and make sure you succeed. Saves a huge amount of work by automatically nurturing and qualifying leads using AI. Great customer success team. The Most Powerful Software Currently Available, Great Customer Care.
Machine data analytics based on ELK and Grafana
What users mention about Logz.io See all reviews Easy to use, intuitive tool helps us and is very useful in what we propose to do. We're reasonably satisfied. With Logzio we have had a great benefit in relation to the metrics that are generated through the logs collected from our servers. A lot of people think you have to go with a company like Splunk if you want great server analytics. That couldn't be further from the truth.
Redefine possible with Infrrd's Intelligent Data Processing
Reduce Internal Repetitive Requests
Financial CRM platform with AI insights
Machine learning (ML) application building platform
Image labeling & annotation powered by AI & machine learning
Cloud-based business workflow automation software
Conversational AI platform for handling customer queries
AI-based predictive analytics and remediation platform
Chatbot building and deployment application for IT teams
Artificial Intelligence-based knowledge management solution
Artificial intelligence (AI) powered document automation
Social media marketing solution for SMBs
Easy to use chatbot platform for business
What users mention about ChatBot See all reviews Botengine has been a lifesaver for the helpdesk department , as we work less and just focus on the most important of support needs. This is probably more of a weakness of LiveChat that utilizes ChatBot than the bot itself. The perfect assistant for the customer care team.
AI-based localization & translation management software
Cloud-based messaging and conversational AI platform
AI-based investment insights and financial analysis tool
Everyone's Favorite All-in-One Social HR Software
What users mention about WebHR See all reviews There were lots of buttons which were available to me, but navigating to them led to a "no access" pages. My first thought as a developer was, that it's a bad design. This is the best HR software I have ever personally used. It's so simple to use, great features, easy to use (for employees) quick to clock in and out, great payroll system and reporting. All the modules are good, Easy to understand, the best part is to Post Status Updates as its allow to merge every person in a good way like a social media.
Cloud-based business intelligence software for enterprises
What users mention about Style Intelligence See all reviews We're quite pleased with the software and would highly recommend it for it's ease of use and integration capabilities. Great layout and helpful help menus. Great WebEx sessions when they are being shown (can also YouTube them!). The entire suite of products are easy to use. The entire InetSoft Team from sales to tech support is outstanding and always helpful.
Platform for creating rich, embedded analytic applications.
Self-service BI and Analytics platform
What users mention about Zoho Analytics See all reviews It is very easy to use and can create quite sophisticated reports given the ease and speed of use. It is also very affordable and can scale quite nicely while remaining affordable. The customer service is very responsive, you can keep in touch by just leaving a message in the chat window. It is a very affordable solution for the creation of sophisticated reports with ease. As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.
Enterprise planning software for agile budgeting & reporting
What users mention about Adaptive Planning See all reviews Adaptive is a good substitute for the good old Excel. While it may automate most of the manual work, Adaptive has a quite a room for improvement and I am very hopeful they will continue to get better. This program is synchronized with other applications, including such important for us solutions like SAP and Oracle. We like the high accuracy of the reports we can create on the tool’s base. In addition to the feature set, the customer support is outstanding. Very responsive to questions and highly knowledgeable on a variety of topics.
All-in-one business dashboard
What users mention about Cyfe See all reviews They have a good base to continue improving this software, they have positive points such as the report and the monitoring is easy to use. The mishap begins when the database of the App, which sometimes fails and the worst is that we do not know why these failures, we also realized that their updates are not very constant we say. The cost is not that bad but for $29/month you can get an additional 2 users if you signed up for Klipfolio, however Cyfe’s defense is that data is in real time where as Klipfolio has a 4 hour delay.
End-to-end data analytics platform
What users mention about Qlik Sense See all reviews You can connect with a very wide range of systems thanks to brilliant API support. The dashboards look really good and it can be integrated in to other systems. What I like most about Qliksense is the ease in which you can portray the information, also the duplicate function helps you to customise your sheet until you like it over and over again. Very easy to use for end-users, very nice visual representations, perfect for "build-it-your-own", really nice tool for interactive presentations.
Dashboards & automated reports for data driven teams
What users mention about Klipfolio See all reviews Klipfolio support team is fantastic: very responsive and actually helps me dig into the formulas and components and improve my confidence and competence in the tool. Almost any integration is possible via a plug-and-play system - no coding required at all. Klipfolio also has super useful templates to help inspire you on how to organise your dashboards. Also absolutely love the feature that allowed you to preview what parts of a function did - great for debugging. I like how Klipfolio gives you to set Dynamic variables(Fetch to Data sources Queries).
Usage analytics solution built for distributed software
What users mention about Phocas See all reviews Phocas is very easy to use, very intuitive and provides excellent business information. It is relatively inexpensive per user and at times, worth its weight in gold. I can show someone the basics in 5 to 10 minutes and they are off and running creating favorites and dashboards. The software is updated every month and their support and documentation is outstanding. The ease to use and train employees on this BI tool makes it best in the market. The power of building your own databases, customizing reports and the level of customer service is outstanding.
Advertising Analytics Platform for Online Marketers
What users mention about Funnel See all reviews Simplicity for data integration, up to 2 hours data freshness, awesome support, reliability of software. Integrations to media and data sources work like a charm, and with custom dimensions and metrics it's easy to visualise pretty much any special KPI you might have. Super flexible, lots of features, provides specific and reliable data. Great customer support as well.
The FP&A Platform for Continuous Planning
Web-based financial planning, BI analytics and collaboration
What users mention about SAP Analytics Cloud See all reviews It is easy to use with great UI. I love how easy and quick it is to access data and generate analysis with attracting graphic and charts. M super excited and anxiously awaiting the release of your enhanced API. We will hit the ground running with you all as soon as you release it. All my accounting problems have been solved by this. Chances of Fraud have been reduced as all my work is being done on cloud.
Embedded BI & analytics for ISV's
What users mention about Izenda See all reviews The team at Izenda has be great to work with and our users and customers are ecstatic. It is truly a platform, not a product, that supports its user instead of forcing them into a box like the other solutions we evaluated. Our users will find the report history option useful. The support during our implementation period has been excellent.
Cloud-based BI solution to monitor key performance metrics
Crystal reports generation & delivery automation
Price intelligence that redefines retail profitability
Strategic Planning and Balanced Scorecard Software
What users mention about ESM+Strategy See all reviews The ESM Team is fantastic to work with and the software continues to support our focused strategic planning and performance excellence culture. Deep permission capabilities around user access, rapid scorecard design, great communication tool, rooted in Kaplan Norton best practices, great customer service team. The reports are comprehensive and enable effective analysis of the data which makes for more meaningful strategy and performance review.
Data Analytics & Business Intelligence Software
Subscription billing and usage rating platform
Improve your reporting and budgeting
Get end-to-end data lineage including custom SQL code
Close the loop on every customer interaction.
What users mention about LiaCX See all reviews I would highly recommend Intouch because of the great one on one customer care and support. Great features, great support, easy to use, reasonable price. Best feature is the Ease of use. Product navigation is very easy-to-use.
Business intelligence & analytics platform for enterprise
AI-powered sales intelligence for forecasting & predictions.
Contextual User Activity Monitoring
What users mention about ActivTrak See all reviews This software is quite impressive for tracking how computer time is used in our organization. I would highly recommend it to anyone who might want to improve productivity. One of your consultants contact me to know if I am happy and getting on well with the program so it is a Pro that customer service is so good. I am a very happy customer. ActivTrak is amazing as it also tracks browsing histories and productivity of employees. Its layout is simple which is a great feature if you want an organized type of software.
Modern cloud analytics platform for startups and SMEs
What users mention about Cluvio See all reviews A very awesome software that allows us to have custom queries run on data to produce very amazing results prior to business intelligence and analysis. The software is obviously in infancy, but currently has a great foundation of useful functionality. The support staff has been great. We're unable to debug statement in Cluvio because all it says that an error occurred somewhere. This requires us to develop queries outside the tool and paste them in.
Embedded business intelligence & data visualization
What users mention about Reveal See all reviews The ability to connect to existing reports as data sets and display that data in a friendly manner on a mobile device is great. I like the user experience/user interface (UI/UX). I also like the ability to connect to many different types of data sources. The ease of using the filters is the best part that i find for my reporting program that i use for worj.
White-labeled dashboards, integrated in your software
What users mention about Cumul.io See all reviews I like the easy start, when you use it the first time you really feel like: I can do anything. I also like the Academy, that's a great recourse. Very good - it's a young product so I'm sure the functionality will continue to be added. Hopefully more formatting capabilities. A lot of value for good price, customer support is excellent.
Customer Analytics for Everyone
What users mention about Indicative See all reviews It's best thing is it provides a free plan as well for initial learning and it's interface is very attractive and easy to understand. It is true that the tool requires some learning, but once you understand it is's super flexible and very easy to use. It really helps to get to know better your users' behaviour and supports the strategic decisions in the business life.