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Knowledge360

AI and machine learning based business intelligence software

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Knowledge360 Pricing, Features, Reviews and Alternatives

Knowledge360 product overview

What is Knowledge360?

Knowledge360 is a business intelligence software that helps organizations utilize artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) technologies to collect, discover, and analyze market and competition data. It offers access to several external data sources, such as FACTSET, SEC Filings, US Patent and Trademark office, job boards, and more on a centralized platform.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
FAQs/Forum
Email/Help Desk

Training options

In Person
Documentation
Live Online
Webinars

Knowledge360 pricing information

Value for money

4.5

/5

5

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Knowledge360 features

Functionality

4.4

/5

5

Total features

46

4 categories

Most valued features by users

Data Visualization
Reporting/Analytics
Visual Analytics
Reporting & Statistics
Search/Filter
Dashboard
Activity Dashboard
Performance Metrics

Functionality contenders

Knowledge360 users reviews

Overall Rating

4.6

/5

5

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

3

2

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

One Stop Shop for Competitive Intelligence

Reviewed 3 years ago

My overall experience right from the evaluation to launch phase has been exceptional. The team behind this tool provides excellent support and is always on hand to address queries. This had helped us to customize the tool and filter out the noise to enable faster decision making and also saves us a huge amount of time which was previously spent on gathering information.

Pros

1) Easy to set-up with built-in widgets and templates 2) Economical and doesn't burn a hole in your budget 3) Access to a multitude of publicly available information across the competitive ecosystem 4) Easy alerts for those who are time-crunched 5) Saves a lot of time and effort spent in gathering news, intelligence and documents 6) Can be a central repository for all types documents and field intel for an organization 7) Efficient in helping identify the implications of intelligence by enabling easy piecing together of information.

Cons

1) Fair bit of learning curve as there are so many features 2) Odd-chances of not functioning in some regions due to internet censorship 3) Customization requires fair bit of time and efforts, but nothing too significant

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love K360~

Reviewed a year ago

Love the company, especially the people. We are using K360 to replace google alerts. K360 let's us monitor all of our competitors in one easy place. It has saved us significant time.

Pros

K360 is customizable and feature rich. We are able to tailor to suit our needs.

Cons

K360 is really geared for enterprise applications vs project by project. Not a big deal, but would love for my entire team of analysts to have admin privileges.

Vendor response

Glad you are able to move away from, the all too common challenge of managing an inbox full of Google Alerts to an organized custom dashboard. Think of the time saved now that you aren't searching through 1,000s of email alerts and how easy it is to share information with your team. I will pass along your kind words to our Customer Success Team. They truly understand the needs of today's M/CI team. Yes, having the right tool is a key piece of the puzzle but so is a dedicated partner committed to your success collecting, connecting and sharing market and competitor intelligence.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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John Healy

Reviewed a year ago

We are able to better connect our global organization.

Pros

I like how we are able to establish a document repository specifically tailored to industry and competitive intelligence. This is something we have not been able to do in the past.

Cons

I get the sense there are barriers to information the further away we get from the United States. I would challenge the team to look into how we can collect competitive intelligence in China and eastern Europe.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A Good Market Intelligence Product

Reviewed a year ago

The product support has been great.

Pros

The dashboarding functionality is probably our most used function. However, competitor email updates and profile data is also very helpful.

Cons

The dashboard function that tracks competitor data can be clunky sometimes. The tagging of words is very helpful but sometimes it still misses the mark.

Vendor response

Ben R., Thanks for the review. The ability to create unlimited custom dashboards without any developer costs is a very popular feature of K360. And yes, sometime our tagging misses the mark. Our team is always working to improve our NLP and machine learning. Remember, the more you use it the better trained it will become.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Knowledge 360 from Cipher

Reviewed 3 years ago

Great company to work with and easy to do business with. The value of this software is well beyond the price you'll pay. Transparent pricing.

Pros

Flexible confirguration options Once the system is setup, much of the work is automated Fantastic customer support

Cons

The battlecard templates are pretty rudimentary, but I was able to find a work around by uploading my own battlecard images.

Knowledge360 FAQs and common questions

Q. What type of pricing plans does Knowledge360 offer?

Knowledge360 has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Knowledge360?

Knowledge360 has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Knowledge360 support?

Knowledge360 supports the following languages:
English


Q. Does Knowledge360 offer an API?

No, Knowledge360 does not have an API available.


Q. What other apps does Knowledge360 integrate with?

Knowledge360 integrates with the following applications:
Microsoft SharePoint, edgar, Dropbox Business, Indeed, Crunchbase, Quip, DocuSign, Google Drive, Yammer, Twitter, Slack, TeamTime, Tableau, LinkedIn for Business, Glassdoor, Meta for Business, Microsoft Power BI, Webz.io


Q. What level of support does Knowledge360 offer?

Knowledge360 offers the following support options:
Chat, Phone Support, FAQs/Forum, Email/Help Desk

Common Knowledge360 comparisons

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