Knowledge360 Pricing, Features, Reviews and Alternatives

1) Easy to set-up with built-in widgets and templates 2) Economical and doesn't burn a hole in your budget 3) Access to a multitude of publicly available information across the competitive ecosystem 4) Easy alerts for those who are time-crunched 5) Saves a lot of time and effort spent in gathering news, intelligence and documents 6) Can be a central repository for all types documents and field intel for an organization 7) Efficient in helping identify the implications of intelligence by enabling easy piecing together of information.

1) Fair bit of learning curve as there are so many features 2) Odd-chances of not functioning in some regions due to internet censorship 3) Customization requires fair bit of time and efforts, but nothing too significant

K360 is customizable and feature rich. We are able to tailor to suit our needs.

K360 is really geared for enterprise applications vs project by project. Not a big deal, but would love for my entire team of analysts to have admin privileges.

Glad you are able to move away from, the all too common challenge of managing an inbox full of Google Alerts to an organized custom dashboard. Think of the time saved now that you aren't searching through 1,000s of email alerts and how easy it is to share information with your team. I will pass along your kind words to our Customer Success Team. They truly understand the needs of today's M/CI team. Yes, having the right tool is a key piece of the puzzle but so is a dedicated partner committed to your success collecting, connecting and sharing market and competitor intelligence.

I like how we are able to establish a document repository specifically tailored to industry and competitive intelligence. This is something we have not been able to do in the past.

I get the sense there are barriers to information the further away we get from the United States. I would challenge the team to look into how we can collect competitive intelligence in China and eastern Europe.

The dashboarding functionality is probably our most used function. However, competitor email updates and profile data is also very helpful.

The dashboard function that tracks competitor data can be clunky sometimes. The tagging of words is very helpful but sometimes it still misses the mark.

Ben R., Thanks for the review. The ability to create unlimited custom dashboards without any developer costs is a very popular feature of K360. And yes, sometime our tagging misses the mark. Our team is always working to improve our NLP and machine learning. Remember, the more you use it the better trained it will become.

Flexible confirguration options Once the system is setup, much of the work is automated Fantastic customer support

The battlecard templates are pretty rudimentary, but I was able to find a work around by uploading my own battlecard images.