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Uptick
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Uptick is the #1 fire asset maintenance software solution
Table of Contents
Is this product right for your business?
Find out with a
Uptick - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Uptick overview
What is Uptick?
Transform your fire protection business.
Uptick's fire asset maintenance software gives you the tools you need to streamline your workflows, improve compliance, and grow your business.
• Increase billable hours and reduce downtime with smart scheduling. Allocate tasks by technician, location, or skillset
• Give your clients insights, not just PDFs, by providing the ultimate level of transparency with a Customer Portal they will actually use
• Easily create defect quotes, create pricing tiers, add photos from the field and get instant approval online
• Empower fire technicians to solve problems in a fraction of the time with an easy-to-use mobile app
• Spend more time winning business and less time onboarding customers with built-in legislative standards
Key benefits of using Uptick
Starting price
Alternatives
with better value for money
Uptick’s user interface
Uptick pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Uptick?
Uptick totally changed the way we ran our service department , every task , ppm , small works , service quoting is transparent on a unique user friendly job management system , asset tagging is a great feature for our field engineers so nothing gets missed on a routine maintenance testing , Our clients & customers are loving the customer portal which keeps track on quotations , work reports & planned routine maintenance tasks without the need to chase our admin team
Select to learn more
Who uses Uptick?
Based on 97 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Uptick's key features
Most critical features, based on insights from Uptick users:
All Uptick features
Features rating:
Uptick alternatives
Uptick
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Uptick pricing
Value for money rating:
Starting from
No pricing info
User opinions about Uptick price and value
Value for money rating:
To see what individual users think of Uptick's price and value, check out the review snippets below.
Ben G.
Fire Alarm engineer Fire Trainer
James P.
Director
Uptick integrations (5)
Integrations rated by users
We looked at 97 user reviews to identify which products are mentioned as Uptick integrations and how users feel about them.
Integration rating: 4.8 (5)
Integration rating: 2.0 (1)
Other top integrations
Uptick customer support
What do users say about Uptick customer support?
Customer support rating:
We analyzed 22 verified user reviews to identify positive and negative aspects of Uptick customer support.
The majority of users highlight Uptick's friendly, approachable staff who are always willing to explain features and answer questions.
Widespread user sentiment praises the team's responsiveness, ongoing support, and willingness to go above and beyond for clients.
Support options
Training options
To see what individual users say about Uptick's customer support, check out the review snippets below.
“The staff at Uptick, in particular our relationship manager (Maddison) are friendly and always willing to explain different/new functions to use when we cannot quiet grasp the concept.”
Madison B.
Service Co-Ordinator
“I was extremely impressed with the team for their determination to get us through this tough phase, they certainly kept my spirits up. Since we have been live we have had continued support and find the Help feature very useful on the system”
Sarah S.
Office Manager
“The customer support we received right from the beginning and are still getting now has been brilliant. ”
James M.
Director
Uptick FAQs
Uptick has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What languages does Uptick support?
Uptick supports the following languages:
English
Q. Does Uptick support mobile devices?
Uptick supports the following devices:
Android, iPad, iPhone
Q. Does Uptick offer an API?
Yes, Uptick has an API available for use.
Q. What level of support does Uptick offer?
Uptick offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base
