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Uptick Logo

Uptick is the #1 fire asset maintenance software solution

Table of Contents

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Is this product right for your business?

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Uptick - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: August 2026

Uptick overview

What is Uptick?

Transform your fire protection business.

Uptick's fire asset maintenance software gives you the tools you need to streamline your workflows, improve compliance, and grow your business.

• Increase billable hours and reduce downtime with smart scheduling. Allocate tasks by technician, location, or skillset

• Give your clients insights, not just PDFs, by providing the ultimate level of transparency with a Customer Portal they will actually use

• Easily create defect quotes, create pricing tiers, add photos from the field and get instant approval online

• Empower fire technicians to solve problems in a fraction of the time with an easy-to-use mobile app

• Spend more time winning business and less time onboarding customers with built-in legislative standards

Starting price


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Uptick’s user interface

Ease of use rating:

Uptick reviews

Overall rating

4.7

/5

97

Positive reviews

86

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.86/10
Rating distribution

5

4

3

2

1

71

21

5

0

0

Pros
“Uptick totally changed the way we ran our service department , every task , ppm , small works , service quoting is transparent on a unique user friendly job management system , asset tagging is a great feature for our field engineers so nothing gets missed on a routine maintenance testing , Our clients & customers are loving the customer portal which keeps track on quotations , work reports & planned routine maintenance tasks without the need to chase our admin team”
jp

jon p.

Manager

“Work is required on the extinguisher servicing element so as the system work flow is better at understanding the 5 year and 10 year testing/replacement for fire extinguishers.”
JA

Johnny A.

Director of operations

“Inspection reports, in particular, are incredibly efficient to complete—what used to take double the time can now be done in half, allowing our team to focus more on quality service rather than paperwork.”
Verified reviewer profile picture

Trevor R.

CEO

Cons
“I have tired multiple softwares over the last few years and nothing comes close to Uptick!”
TE

Tom E.

Director

Who uses Uptick?

Based on 97 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Facilities Services
Construction
Security and Investigations
Public Safety
Others

Use cases

Field Service Management
Preventive Maintenance
CMMS
Billing and Invoicing
HVAC

Uptick's key features

Most critical features, based on insights from Uptick users:

Mobile access
Billing & invoicing
Service history
Alerts/Notifications
Contact database
Online time clock
Quotes/Estimates
Electronic signature
Routing
GPS

All Uptick features

Features rating:

Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Asset lifecycle management
Asset tracking
Audit trail
Automated scheduling
Barcode/Ticket scanning
Barcoding/RFID
Billing & invoicing
Calendar management
Compliance management
Contact database
Contract/License management
Cost tracking
Customer database
Customer portal
Customizable fields
Customizable forms
Customizable reports
Data import/export
Dispatch management
Document management
Document storage
Drag & drop
Electronic payments
Electronic signature
Equipment maintenance
Equipment tracking
File storage
Fixed asset management
GPS
Historical reporting
Inspection management
Inventory management
Inventory tracking
Invoice creation
Invoice history
Item management
Job management
Job tracking
Location tracking
Maintenance scheduling
Mobile access
Monitoring
Multi-Location
Online invoicing
Online time clock
Predictive maintenance
Preventive maintenance
Projections
Purchase order management
Quotes/Estimates
Real-Time data
Real-Time notifications
Reminders
Reporting & statistics
Routing
Scheduling
Service history
Status tracking
Task management
Task scheduling
Technician management
Third-Party integrations
Time & expense tracking
Timesheet management
Vendor management
Workflow management
Work order management

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Uptick pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Uptick price and value

Value for money rating:

To see what individual users think of Uptick's price and value, check out the review snippets below.

“Uptick totally changed the way we ran our service department , every task , ppm , small works , service quoting is transparent on a unique user friendly job management system , asset tagging is a great feature for our field engineers so nothing gets missed on a routine maintenance testing , Our clients & customers are loving the customer portal which keeps track on quotations , work reports & planned routine maintenance tasks without the need to chase our admin team”
jp

jon p.

Manager

“Work is required on the extinguisher servicing element so as the system work flow is better at understanding the 5 year and 10 year testing/replacement for fire extinguishers.”
JA

Johnny A.

Director of operations

Uptick integrations (4)

Integrations rated by users

We looked at 97 user reviews to identify which products are mentioned as Uptick integrations and how users feel about them.

Xero logo
Xero

Integration rating: 4.8 (9)

it is linked to my accounting system, and it makes the billing process quicker and smother

Verified reviewer profile picture

Zina F.

Managing Director

Integration rating: 4.0 (2)

Integration rating: 2.5 (2)

It was vital that Progress was able to integrate with our accounting software

CH

Chris H.

Managing Director

Integration rating: 5.0 (1)

Works as if the two are one platform. Never any issues.

CB

Camille B.

Owner

Uptick customer support

What do users say about Uptick customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Uptick customer support.

The majority of users highlight Uptick's friendly, knowledgeable, and highly responsive support team that goes above and beyond.

A significant portion of users appreciate the team's willingness to explain features, provide ongoing assistance, and deliver solution-focused help.

Support options

Phone support
Email/help desk
Faqs/forum
Knowledge base

Training options

In person
Documentation
Live online
Videos
Webinars

To see what individual users say about Uptick's customer support, check out the review snippets below.

“I was extremely impressed with the team for their determination to get us through this tough phase, they certainly kept my spirits up. Since we have been live we have had continued support and find the Help feature very useful on the system”

SS

Sarah S.

Office Manager

“Customer service is exceptional and the team are very solution-focused.”

AS

Antonio S.

Operations Manager

Uptick FAQs

Q. Who are the typical users of Uptick?

Uptick has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. Does Uptick support mobile devices?

Uptick supports the following devices:
iPhone, iPad, Android


Q. What level of support does Uptick offer?

Uptick offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base

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