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Uptick
5
71
4
21
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Uptick is the #1 fire asset maintenance software solution
Table of Contents
Is this product right for your business?
Find out with a
Uptick - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
Uptick overview
What is Uptick?
Transform your fire protection business.
Uptick's fire asset maintenance software gives you the tools you need to streamline your workflows, improve compliance, and grow your business.
• Increase billable hours and reduce downtime with smart scheduling. Allocate tasks by technician, location, or skillset
• Give your clients insights, not just PDFs, by providing the ultimate level of transparency with a Customer Portal they will actually use
• Easily create defect quotes, create pricing tiers, add photos from the field and get instant approval online
• Empower fire technicians to solve problems in a fraction of the time with an easy-to-use mobile app
• Spend more time winning business and less time onboarding customers with built-in legislative standards
Starting price
Alternatives
with better value for money
Uptick’s user interface
Uptick review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.6
Customer support
4.6
Reviews sentiment
What do users say about Uptick?
Users report Uptick is intuitive and user-friendly, making daily tasks more efficient and streamlining workflows for both office staff and technicians. They say it is easy to train new employees, improves productivity, and simplifies remote work, though some mention an initial learning curve and occasional confusion due to the range of features.
Reviewers indicate the customer support team is responsive, friendly, and helpful, providing ongoing assistance and clear communication. They feel the support staff are dedicated and solution-focused, with most finding technical help readily available, though a few mention occasional slow response times.
Select to learn more
Who uses Uptick?
Based on 97 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Uptick's key features
Most critical features, based on insights from Uptick users:
All Uptick features
Features rating:
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Uptick pricing
Value for money rating:
Starting from
No pricing info
User opinions about Uptick price and value
Value for money rating:
To see what individual users think of Uptick's price and value, check out the review snippets below.
Dan B.
Director
jon p.
Manager
Uptick integrations (4)
Integrations rated by users
We looked at 97 user reviews to identify which products are mentioned as Uptick integrations and how users feel about them.
Integration rating: 4.8 (9)
“All my contacts and invoicing are shared with Xero.”
James M.
Owner
Integration rating: 4.0 (2)
Integration rating: 2.5 (2)
“It allow us to connect project execution with financial management, which enables us to align project budgets, track actual cost against planned spending, reduce manual data entry and maintain visibility into financial performance of our projects”
Samara Z.
Director of Project Controls and Finance
Integration rating: 5.0 (1)
“We were promised QB integration by Alex in the beginning and were "grandfathered in" because of our early start with Digitail, but the QB integration has never worked correctly”
Amy N.
veterinarian
Other top integrations
Uptick customer support
What do users say about Uptick customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Uptick customer support.
The majority of users highlight Uptick's friendly, knowledgeable, and highly responsive support team that goes above and beyond.
A significant portion of users appreciate the team's willingness to explain features, provide ongoing assistance, and deliver solution-focused help.
Support options
Training options
To see what individual users say about Uptick's customer support, check out the review snippets below.
“I was extremely impressed with the team for their determination to get us through this tough phase, they certainly kept my spirits up. Since we have been live we have had continued support and find the Help feature very useful on the system”
Sarah S.
Office Manager
“Customer service is exceptional and the team are very solution-focused.”
Antonio S.
Operations Manager
Uptick FAQs
Uptick has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. Does Uptick support mobile devices?
Uptick supports the following devices:
iPhone, iPad, Android
Q. What level of support does Uptick offer?
Uptick offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base
