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Pipedrive logo

Pipedrive

4.5
2.9K

CRM built by salespeople, for salespeople

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.3
    Customer support
    4.4
Pros and Cons from Pipedrive users   
avatar
+15
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
My biggest issue was during the implementation process. We quickly found their programming to be inferior to SalesForce and decided to cut our losses to spend a little more on them.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
BUT when we saw that they charged us again for a full year we asked to cancel the service and they refuse to refund us for the unused year because they already charged it.
Pipedrive is now the most preferred sales management tool for our portfolio companies, and it is perfect not to mention the beauty of its interface.
The customer service and the overall functionality of this product is terrible.
I love that Pipedrive has chosen to open up these integrations to all users on their platform. This is huge win for small business owners looking to grow with them.
It's too bad that we couldn't use pipedrive as a CMS in the same time, while other CRMs offered a CMS implementations as well as SEO features. Reporting cost is a bit expensive (200$ per month).
They have some great videos to help with anything that might come up and I am very happy with their customer support. They usually get back to me within a few hours at the latest.
Customer Service is Amazing and Responsive. I love how far PipeDrive has came compared to when they started.
It has been extremely useful in helping us streamline our sales processes. Using Pipedrive was a great experience.
PipeDrive is functional CRM platform and a viable/cheaper alternative to SalesForce and other counterparts. It is easy to use and has a wonderful graphical interface.
I am very pleased with this CRM overall. I tried others and wasn't as happy.
Impressed by the clean interface and easy management within the platform.
Useful excellent integration with other products such as Trello and Slack.
Hands down Pipedrive has the most comprehensive integration marketplace for the best price period.
An Affordable CRM that is both Feature Rich and Easy to Use.
We chose it because I received recommendations from my network. Great value for the money, and you are valued as a customer.
Pendo logo
4.5
214

Product usage & behavior data capture

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.6
Pros and Cons from Pendo users   
avatar
avatar
avatar
+15
Pendo is a fantastic tool to understand how your users are interacting with your product. I like the ability to track clickable elements and page visits within our tool.
We have apps so need better tool. And terrible biz practice trying to scam more money from customers.
Overall, very pleased with how quickly you can gain insights about how your products are being utilized.
You are not able to clone guides across multiple instances, which is a bit of a pain when trying to push the same message to a few audiences.
We have actually tried to model some of our onboarding behaviors after Pendo's onboarding process, it was that good. I have always had great experiences with asking questions of the support staff.
We try to gather info from these elements but the only options seem to be screenshots or accessing the limited info available in CSV download.
We're able to get fantastic insights about who uses our product, why, and how. It allows us to make effective decisions on which features to dig deeper into, and which to scrap.
The search function for account names is limited.
It is a significant investment, but so many benefits, it is worth it.
It also gives us an effective way to deliver in-app documentation and announcements to our customers, which we leverage to educate and empower users to take full advantage of our feature set.
This onboarding helps drive a lot of "no touch" sales and the guides are intuitive to create. The NPS is also great to get a status quo on how our users are enjoying the product.
I love the ability to create guides and custom messaging for each of our customer segments.
I can instantly get an accurate representation of how they are using the product and what "Good" usage looks like for a specific client.
Their customer service is superior, and the company is very communicative and always has great new things for us as users.
It has good integration capabilities allowing the data to be utilised in other products to drive behaviours and events.
A single line to integrate to your software. The tool itself is clear and understandable giving the user the ability to launch surveys, measure where users are and where they are not.
If you're in a medium to enterprise size organization, it's required. I've relied on Pendo for mobile products, as well as web applications and it's a solid investment every time.
We use this software mainly for page tracking and survey implementation. It's intuitive and easy to use.
Pendo is a fantastic tool to understand how your users are interacting with your product. I like the ability to track clickable elements and page visits within our tool.
We have apps so need better tool. And terrible biz practice trying to scam more money from customers.
Overall, very pleased with how quickly you can gain insights about how your products are being utilized.
You are not able to clone guides across multiple instances, which is a bit of a pain when trying to push the same message to a few audiences.
We have actually tried to model some of our onboarding behaviors after Pendo's onboarding process, it was that good. I have always had great experiences with asking questions of the support staff.
We try to gather info from these elements but the only options seem to be screenshots or accessing the limited info available in CSV download.
We're able to get fantastic insights about who uses our product, why, and how. It allows us to make effective decisions on which features to dig deeper into, and which to scrap.
The search function for account names is limited.
It is a significant investment, but so many benefits, it is worth it.
It also gives us an effective way to deliver in-app documentation and announcements to our customers, which we leverage to educate and empower users to take full advantage of our feature set.
This onboarding helps drive a lot of "no touch" sales and the guides are intuitive to create. The NPS is also great to get a status quo on how our users are enjoying the product.
I love the ability to create guides and custom messaging for each of our customer segments.
I can instantly get an accurate representation of how they are using the product and what "Good" usage looks like for a specific client.
Their customer service is superior, and the company is very communicative and always has great new things for us as users.
It has good integration capabilities allowing the data to be utilised in other products to drive behaviours and events.
A single line to integrate to your software. The tool itself is clear and understandable giving the user the ability to launch surveys, measure where users are and where they are not.
If you're in a medium to enterprise size organization, it's required. I've relied on Pendo for mobile products, as well as web applications and it's a solid investment every time.
We use this software mainly for page tracking and survey implementation. It's intuitive and easy to use.
Pendo is a fantastic tool to understand how your users are interacting with your product. I like the ability to track clickable elements and page visits within our tool.
We have apps so need better tool. And terrible biz practice trying to scam more money from customers.
Overall, very pleased with how quickly you can gain insights about how your products are being utilized.
You are not able to clone guides across multiple instances, which is a bit of a pain when trying to push the same message to a few audiences.
We have actually tried to model some of our onboarding behaviors after Pendo's onboarding process, it was that good. I have always had great experiences with asking questions of the support staff.
We try to gather info from these elements but the only options seem to be screenshots or accessing the limited info available in CSV download.
We're able to get fantastic insights about who uses our product, why, and how. It allows us to make effective decisions on which features to dig deeper into, and which to scrap.
The search function for account names is limited.
It is a significant investment, but so many benefits, it is worth it.
It also gives us an effective way to deliver in-app documentation and announcements to our customers, which we leverage to educate and empower users to take full advantage of our feature set.
This onboarding helps drive a lot of "no touch" sales and the guides are intuitive to create. The NPS is also great to get a status quo on how our users are enjoying the product.
I love the ability to create guides and custom messaging for each of our customer segments.
I can instantly get an accurate representation of how they are using the product and what "Good" usage looks like for a specific client.
Their customer service is superior, and the company is very communicative and always has great new things for us as users.
It has good integration capabilities allowing the data to be utilised in other products to drive behaviours and events.
A single line to integrate to your software. The tool itself is clear and understandable giving the user the ability to launch surveys, measure where users are and where they are not.
If you're in a medium to enterprise size organization, it's required. I've relied on Pendo for mobile products, as well as web applications and it's a solid investment every time.
We use this software mainly for page tracking and survey implementation. It's intuitive and easy to use.
New Relic logo
4.5
174

Performance testing and monitoring

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.2
    Features
    4.5
    Customer support
    4.2
Pros and Cons from New Relic users   
avatar
avatar
avatar
+15
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
We've been pleased with the platform and the help we received on implementation.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.
Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.
Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year.
Ease of use is the best feature about this tool, you can get started with very minimal training.
It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.
Very good application performance option. Alerts and notification services, like emails for daily monitoring.
We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though).
Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.
I really like that New Relic has an online academy that teaches it’s users how to navigate and become a certified performance pro.
New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests.
I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored.
UI/UX and Pricing models have improved but deployment is a nightmare.
It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
We've been pleased with the platform and the help we received on implementation.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.
Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.
Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year.
Ease of use is the best feature about this tool, you can get started with very minimal training.
It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.
Very good application performance option. Alerts and notification services, like emails for daily monitoring.
We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though).
Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.
I really like that New Relic has an online academy that teaches it’s users how to navigate and become a certified performance pro.
New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests.
I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored.
UI/UX and Pricing models have improved but deployment is a nightmare.
It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.
Dashboarding perfromance report capability is also good, helps us to keep on top of our applications perfromance.
Lack of default dashboard/UI to see the overall status for a group of apps/ team. No feature to turn off a alert policy from the UI, we have to start and stop individual alerts.
Very feature rich and appreciate the ability to write custom queries against collected instrumentation data. Integration with other tools.
Upon cancellation I was charged three months fee because the product had "auto renewed" for a third year. My sales rep had told me it was a one year contract, no mention of anything auto renewing.
We've been pleased with the platform and the help we received on implementation.
I've used New Relic for 6+ years across 3 different companies including my own. Overall they seem to be going downhill each year, sadly along with many tech companies now.
Overall very useful monitoring tool that helps to track, identify and resolve the issues with site performance.
Just a reshuffling, often with added work required from me for no benefit, plus features that no longer work. Even lowest tier email support apparently requires paying more than $2000 per year.
Ease of use is the best feature about this tool, you can get started with very minimal training.
It's a great visualization tool, which gives real insights on the application data and helps my company to take the decisions accordingly.
Very good application performance option. Alerts and notification services, like emails for daily monitoring.
We were excited to give it another try, and were happily surprised by the improvements, both in terms of pricing transparency and UI/UX (only if you use the "new" design though).
Another feature that we love is the integration with Jira which enabled auto-creating of tickets on violation of certain thresholds. Overall, this is used by developer community on daily basis.
I really like that New Relic has an online academy that teaches it’s users how to navigate and become a certified performance pro.
New Relic helps me find the endpoints and backend APIs that are experiencing errors or not performing well. The data collected from New Relic helps the developers tune slow performing requests.
I would rate my experience with New Relic as very good. It's easy to setup and use with the exception of a little learning curve about all the corners where information is stored.
UI/UX and Pricing models have improved but deployment is a nightmare.
It is a well known software so everyone have heard about it and probably use it. And also there are a lot of tutorials from the website or from community.
Lucky Orange logo
4.7
188

All-in-one conversion optimization suite for website owners

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.6
    Customer support
    4.7
Pros and Cons from Lucky Orange users   
avatar
avatar
avatar
+15
Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.
Sometimes there is misattribution and gives you wrong data. The data can also not provide really valuable insight, for example they customer is just moving quickly through the site.
I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.
It was difficult to work with, and the numbers were widely different depending on how many clicks actually loaded.
It can help you make better UX decisions on your website. The customer service is great.
Filtering didn't work very well. Also when you have a lot of visitors on a website it's very hard to look all these videos located in one place.
Easy to use, visual, no code needed. It's the perfect tool to understand better the user behavior and to improve our e-commerce results.
This makes it difficult to go back and look at specific windows based on your price plan because data is rolling.
Luckyorange is shockingly good value for money, with great features that exceed the competition, I honestly don't know how they do it.
I am so happy with lucky orange. I have learned a lot and have been able to give my clients a lot of information that I didn't expect to see otherwise.
We have used it briefly to see how it might help us with content strategy and correcting some website navigation issues, however, the marketing potential with this tool is pretty great.
I love the dashboard, especially the ability to create multiple funnels and observe their performances through their daily or weekly auto-generated reports via email.
I had the experience with website monitoring using Lucky Orange and didn't use any other features. I really appreciated the user-friendly interface and customer support (chat).
Absolutely flawless at the current price point. Lucky Orange offers just about everything you'd expect from more expensive competitors.
I love the ease of use and overall accurate analytics.
I have loved this software and am considering adding it to all of our organization's websites for the upcoming year.
I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores.
Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines.
Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.
Sometimes there is misattribution and gives you wrong data. The data can also not provide really valuable insight, for example they customer is just moving quickly through the site.
I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.
It was difficult to work with, and the numbers were widely different depending on how many clicks actually loaded.
It can help you make better UX decisions on your website. The customer service is great.
Filtering didn't work very well. Also when you have a lot of visitors on a website it's very hard to look all these videos located in one place.
Easy to use, visual, no code needed. It's the perfect tool to understand better the user behavior and to improve our e-commerce results.
This makes it difficult to go back and look at specific windows based on your price plan because data is rolling.
Luckyorange is shockingly good value for money, with great features that exceed the competition, I honestly don't know how they do it.
I am so happy with lucky orange. I have learned a lot and have been able to give my clients a lot of information that I didn't expect to see otherwise.
We have used it briefly to see how it might help us with content strategy and correcting some website navigation issues, however, the marketing potential with this tool is pretty great.
I love the dashboard, especially the ability to create multiple funnels and observe their performances through their daily or weekly auto-generated reports via email.
I had the experience with website monitoring using Lucky Orange and didn't use any other features. I really appreciated the user-friendly interface and customer support (chat).
Absolutely flawless at the current price point. Lucky Orange offers just about everything you'd expect from more expensive competitors.
I love the ease of use and overall accurate analytics.
I have loved this software and am considering adding it to all of our organization's websites for the upcoming year.
I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores.
Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines.
Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.
Sometimes there is misattribution and gives you wrong data. The data can also not provide really valuable insight, for example they customer is just moving quickly through the site.
I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.
It was difficult to work with, and the numbers were widely different depending on how many clicks actually loaded.
It can help you make better UX decisions on your website. The customer service is great.
Filtering didn't work very well. Also when you have a lot of visitors on a website it's very hard to look all these videos located in one place.
Easy to use, visual, no code needed. It's the perfect tool to understand better the user behavior and to improve our e-commerce results.
This makes it difficult to go back and look at specific windows based on your price plan because data is rolling.
Luckyorange is shockingly good value for money, with great features that exceed the competition, I honestly don't know how they do it.
I am so happy with lucky orange. I have learned a lot and have been able to give my clients a lot of information that I didn't expect to see otherwise.
We have used it briefly to see how it might help us with content strategy and correcting some website navigation issues, however, the marketing potential with this tool is pretty great.
I love the dashboard, especially the ability to create multiple funnels and observe their performances through their daily or weekly auto-generated reports via email.
I had the experience with website monitoring using Lucky Orange and didn't use any other features. I really appreciated the user-friendly interface and customer support (chat).
Absolutely flawless at the current price point. Lucky Orange offers just about everything you'd expect from more expensive competitors.
I love the ease of use and overall accurate analytics.
I have loved this software and am considering adding it to all of our organization's websites for the upcoming year.
I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores.
Integrations: LuckyOrange seamlessly integrates with HubSpot and places the recordings directly on their respective contact timelines.
Intellimize logo
5.0
1

Website personalization solution for B2B and ecommerce.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    5.0
    Ease of use
    5.0
    Features
    5.0
    Customer support
    5.0
Pros and Cons from Intellimize users   
No pros & cons found
Google Analytics 360 logo
4.7
7.8K

Enterprise-class web analytics

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.7
    Ease of use
    4.2
    Features
    4.6
    Customer support
    4.2
Pros and Cons from Google Analytics 360 users   
avatar
avatar
avatar
+15
I believe it is a great asset for any business. Once setup it is extremely easy to use and gives valuable insights to improve and thrive your business.