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AnswerHub Logo

Developers Enabling Developers

Table of Contents

AnswerHub - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

AnswerHub overview

What is AnswerHub?

AnswerHub's platform drives team knowledge sharing, expert identification, faster problem-solving, and decreased onboarding time, all while reducing costs. AnswerHub addresses the needs of companies looking for improved team collaboration, knowledge capture, and operational efficiency. AnswerHub powers many tech-enabled giants, including Amazon, eBay, Finastra, Microsoft, Autodesk, and Disney Pixar. For more information, please visit www.answerhub.com

Key benefits of using AnswerHub

Questions, answers, ideas, and knowledge base articles: Capture, organize, and share knowledge in a variety of formats that make it easy for your team, customers, or users to find and use.

Gamification and email notifications: Engage your community with reputation scores, badges, topic and user following, and email notifications.

Advanced moderation, role-based permissions, access control: Control every aspect of content, users, and access with advanced community management tools.

Plug-ins, theming, and API: Customize your AnswerHub community by extending its functionality or matching your company brand.

Starting price

25000 /
per month

Alternatives

with better value for money

AnswerHub’s user interface

Ease of use rating:

AnswerHub reviews

Overall rating

4.2

/5

34

Positive reviews

82

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.57/10
Rating distribution

5

4

3

2

1

13

15

5

1

0

Pros
“However, the very best part of AnswerHub is their amazing Customer Service. Everyone we have dealt with has been professional, intelligent, patient and a joy to work with.”
JB

Jeff B.

Middleware Administrator

“Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.”
JB

Jeff B.

Middleware Administrator-Senior

“It allows a lot of possibilities, the support team is easy to reach and helpful, The principle of the Accepted Answer is very useful.”

Verified reviewer

Anonymity request

Cons
“Issues can be closed and locked for comment by moderators. This is extremely frustrating to users when its clear the moderator does not understand the problem or simply makes a mistake.”
AS

Andrew S.

Pcpl. Eng.

“Missing in-app notifications; there is only email notifications. Weak for knowledge base use (could use more tree-structure navigation and more wiki-style).”

Verified reviewer

Anonymity request

“Horrid and difficult to navigate alignment of posts, comments to those posts, and solutions. You cant see a full and concise list anywhere.”
AS

Andrew S.

Pcpl. Eng.

Who uses AnswerHub?

Based on 34 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software
Consumer Electronics
Electrical/Electronic Manufacturing
Financial Services
Others

Use cases

- Not enough reviews
-
-
-
-
-

AnswerHub's key features

Most critical features, based on insights from AnswerHub users:

Communication management
File sharing
Discussions/Forums
Knowledge base management
Mobile access
Full text search

All AnswerHub features

Features rating:

@mentions
Access controls/permissions
Activity dashboard
Alerts/Notifications
API
Brainstorming
Catalog management
Chat/Messaging
Collaboration tools
Commenting/Notes
Content management
Customizable branding
Decision support
Document management
Email management
Engagement tracking
Filtering
Gamification
Group management
Ideation
Member directory
Membership management
Moderation
Online Forums
Real-Time notifications
Remote access/control
Rich text editor
Search/Filter
Self service portal
Single sign on
Status tracking
Surveys & feedback
Tagging
Text editing
Third-Party integrations
User management

AnswerHub alternatives

AnswerHub logo

Starting from

25000

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho CRM logo
visit website

Starting from

14

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zendesk Suite logo
visit website

Starting from

55

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jira logo
visit website

Starting from

7.91

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

AnswerHub pricing

Value for money rating:

Starting from

25000

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about AnswerHub price and value

Value for money rating:

To see what individual users think of AnswerHub's price and value, check out the review snippets below.

“However, the very best part of AnswerHub is their amazing Customer Service. Everyone we have dealt with has been professional, intelligent, patient and a joy to work with.”
JB

Jeff B.

Middleware Administrator

“Easy to use Ability to segregate content into "spaces" if necessary Excellent help and support. I have never had to wait to talk to the vendor.”
JB

Jeff B.

Middleware Administrator-Senior

AnswerHub integrations (2)

Top integrations

AnswerHub support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
Knowledge Base
Email/Help Desk
Chat

Training options

Videos
Live Online
Webinars
In Person
Documentation

AnswerHub FAQs

Q. What type of pricing plans does AnswerHub offer?

AnswerHub has the following pricing plans:
Starting from: $25000.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of AnswerHub?

AnswerHub has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit


Q. What languages does AnswerHub support?

AnswerHub supports the following languages:
Russian, Chinese (Simplified), Italian, Dutch, Japanese, Spanish, German, Arabic, French, Korean, Portuguese, English


Q. Does AnswerHub offer an API?

Yes, AnswerHub has an API available for use.


Q. What other apps does AnswerHub integrate with?

AnswerHub integrates with the following applications:
Jira, Slack


Q. What level of support does AnswerHub offer?

AnswerHub offers the following support options:
Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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