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Atomicwork
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based agentic service management platform
Table of Contents
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Atomicwork - 2026 Pricing, Features, Reviews & Alternatives
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Atomicwork overview
What is Atomicwork?
Atomicwork is an agentic service management platform designed to boost enterprise productivity and drive business growth. The platform's Agentic AI capabilities streamline service delivery with autonomous AI agents, an AI copilot to assist enterprise service teams, and an AI assistant that provides instant support and quick resolutions for employees.
Atomicwork's modern ITSM solution offers comprehensive request, incident, change, problem, asset, and configuration management capabilities. The platform's modern ESM features enable personalized employee journeys, streamlined IT workflows, enhanced HR service delivery, and empowered employee self-service. Integrations with Microsoft Teams, Slack, and Microsoft 365 also allow Atomicwork to deliver enterprise support where employees work.
Key benefits of using Atomicwork
• Enterprise AI Agents for autonomous IT support tasks
• Modern IT service desk for smarter request, incident, problem, change and asset management
• Built from scratch with AI-first, unlike legacy ITSM
• Agentic workflow engine to plug into enterprise applications and automate key service workflows across the organization
Starting price
per year
Alternatives
with better value for money
Atomicwork’s user interface
Atomicwork reviews
Overall rating
4.0
/5
1
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7/10
5
4
3
2
1
0
1
0
0
0
Atomicwork's key features
Most critical features, based on insights from Atomicwork users:
All Atomicwork features
Features rating:
Atomicwork alternatives
Atomicwork
Starting from
90
/user
Per year
LiveChat
Starting from
24
Per month
Genuity IT Admin Suite
Starting from
29.99
Per month
TeamSupport
Starting from
45
Per month
Atomicwork pricing
Pricing plans
Pricing details:
Business
No pricing info
Features included:
- Custom workspaces for each team
- IT service management platform
- External app triggers and actions
- Enterprise Single-sign-on (SSO)
- Business hour phone support
Enterprise
No pricing info
Features included:
- Purpose-built AI Agents
- Custom roles and data governance
- Unlimited API access
- Audit logging and monitoring
- 24x7 dedicated expert support
User opinions about Atomicwork price and value
Value for money rating:
Atomicwork integrations (6)
Top integrations
Atomicwork support options
Typical customers
Platforms supported
Support options
Training options
Atomicwork FAQs
Atomicwork has the following pricing plans:
Starting from: $90.00/year
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Atomicwork?
Atomicwork has the following typical customers:
Large Enterprises, Mid Size Business
Q. What languages does Atomicwork support?
Atomicwork supports the following languages:
English
Q. Does Atomicwork offer an API?
Yes, Atomicwork has an API available for use.
Q. What other apps does Atomicwork integrate with?
Atomicwork integrates with the following applications:
Jira, Microsoft Entra ID, Microsoft Teams, Slack, Salesforce Customer360, Notion
Q. What level of support does Atomicwork offer?
Atomicwork offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base