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CapLinked Logo

CapLinked

Cloud-based document sharing solution for enterprises

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CapLinked Pricing, Features, Reviews and Alternatives

CapLinked product overview

What is CapLinked?

CapLinked is a web-based integrated file sharing and document management solution for businesses to collaborate with their partners and share key business information. The solution is comprised of five integrated tools: Workspace Manager, Deal Tracker, Document Manager, File Protection Manager and Integration Manager. The solution primarily caters to midsize and enterprises across multiple industry sectors including legal, banking, energy, aerospace and real estate, among others.

Key benefits of using CapLinked

• CapLinked provides a collaborative workspace where multiple users can work together on a single document and share their insights or feedback simultaneously in real time.

• The solution provides intuitive document editing tools with which users can directly edit documents online without any hassle of downloading files and then making changes to them.

• Users can set a password to their sensitive & confidential documents using the inbuilt FileProtect tool and ensure the complete safety of such documents from any unauthorized access.

• CapLinked allows administrators to configure permission levels for every user within the organization and set restrictions on editing, viewing and downloading of documents for different user groups.

• Users can configure expiry rules for time sensitive documents, beyond which the solution automatically restrict any access to such files & folders.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

CapLinked pricing information

Value for money

4.4

/5

116

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CapLinked features

Functionality

4.2

/5

116

Total features

60

5 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Document Management
Third Party Integrations
File Sharing
Document Storage
API
Activity Dashboard

Functionality contenders

CapLinked users reviews

Overall Rating

4.5

/5

116

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.2/10
Rating distribution

5

4

3

2

1

66

45

4

0

1

Pros
It's ease of use is very good and the customer support was excellent. I also liked the ability to customize a click through legal agreement for various parties.
It's super cheap, which made it super accessible to my small team and I. Truly significantly priced under competitors with just as many features.
This is a great VDR and is reasonably priced, unlike its competitors. I would highly recommend this for secure document sharing.
Cons
The tactics and interactions with Caplinked were terrible. They knew they had you over a barrel and it felt like our not for profit association and its members were being bullied or blackmailed.
It's website touts that you have permission control, but you don't, you can NEVER correct, delete, change anyone you have put in your system. The customer service person is snarky and rude.
Lastly, it was very upsetting when the data room was closed after we paid for our subscription renewal. Disclaimer: this is solely only my own personal opinion from my experiences with CapLinked).

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Super easy to use

Reviewed 5 years ago
Pros

The ease of use is the one of the reasons why we use CapLinked. We work with a lot of outside consultants and customers that need to access folder and files and not once did anyone struggled to access their data. We tested a few data rooms and CapLinked was by far the best value for money. We moved away from emailing any files, we just send the CapLinked link to the relevant person and our data is safe and secure.

Cons

None for our application. One nice to have feature would be to have a more comprehensive version control than is currently available.

Vendor response

Hello Elmo, We are glad to hear you found our platform cost efficient and straightforward! We have since updated the ability to upload new versions of files. We hope to work with you again for future projects. Caplinked

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Complex scenarios made easy by Caplinked

Reviewed 3 years ago

My Organization requirement was to set up a virtual data room in order to fund race a project initiative. Caplinked made possible to get it up and running with a professional customized interface in record time allowing me to keep track of all the operations as per documents and other media files shared with the invited users, get detailed weekly reports and control the whole operation until the end.

Pros

- How friendly it was to set up and customize a virtual data room for my organization. - Robust features, such as: activity tracker, security, Q&A and customized messages. - Everything is recorded by Caplinked. Every single transaction was recorded by Caplinked as much for administrators and organizers as for users.

Cons

- Reports customization feature is missing. - Not many support guides available.

Vendor response

Hello Ricardo, We are glad to hear you found our platform user-friendly and straightforward! We are constantly improving our features, including updating the Activity Tracker, for the ease of users. We hope to work with you for future projects. Thank you, Caplinked

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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MainStreet CFO CapLinked Review

Reviewed a month ago
Pros

Easy to use, can set different permissions for different groups, can preview file before opening or downloading.

Cons

Difficult and time consuming to upload large files.

Vendor response

Hello Christine, Thank you for your review! We appreciate your feedback as a CapLinked customer. Thank you, CapLinked

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Didn't honor agreement; tried to increase fees more than 300%

Reviewed 3 years ago

Terrible. They gave our non-profit association members a good deal to get us onto their platform and entered into a long-term data room supply agreement; a couple years later, they wouldn't honor their agreement. Don't do business with this company.

Pros

There are a lot of data room providers and Caplinked was getting off the ground and offered our not-for-profit regional association a long-term program to switch from our incumbent provider and join their platform for the same fees we were paying our incumbent provider. After a reasonable transition period, we adopted the program at Caplinked. We transferred a number of users and conveyed the dynamics of how our association interacts with our incumbent provider and were told there were no issues coming over. The association members used 50-75 data rooms at any given time.

Cons

After using the platform for a few years, the company came back and claimed we were getting too good of a deal and they wouldn't honor it. We used the service consistent with how we outlined the service in our contract when we negotiated our agreement. They threatened to shut down the service to the members and then said to stay, we would need to pay fees that were more than 300% higher than our...

Vendor response

Hello! Thank you for your feedback! We are constantly improving our features for the ease of users. We appreciate input from the user perspective. We hope to work with you again for future projects. Thank you, Caplinked

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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user friendly

Reviewed 3 months ago
Pros

Caplink application is very much user friendly and the highly security controlled platform and it is very ease to use the application,.

Cons

Ease of use and security controls and the access control process is very much monitored

Vendor response

Hi Sanil, Thank you for your review of CapLinked! We appreciate your feedback. CapLinked Team

CapLinked FAQs and common questions

Q. What type of pricing plans does CapLinked offer?

CapLinked has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of CapLinked?

CapLinked has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does CapLinked support?

CapLinked supports the following languages:
English


Q. Does CapLinked offer an API?

Yes, CapLinked has an API available for use.


Q. What other apps does CapLinked integrate with?

CapLinked integrates with the following applications:
Dropbox Business, OneDrive, Google Drive, Box, Salesforce Sales Cloud


Q. What level of support does CapLinked offer?

CapLinked offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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