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CapLinked Logo

Caplinked Virtual Data Room Better Platform Better Price

CapLinked Pricing, Features, Reviews and Alternatives

CapLinked product overview

Price starts from

149

Per month

Flat Rate

What is CapLinked?

The CapLinked Virtual Data Room software is a web-based integrated file sharing solution for businesses to collaborate with their partners and share key business information. The solution is comprised of five integrated tools: Workspace Manager, Deal Tracker, Document Manager, File Protection Manager and Integration Manager. The solution primarily caters to midsize and enterprises across multiple industry sectors including legal, banking, energy, aerospace and real estate, among others.

Key benefits of using CapLinked

• CapLinked provides a collaborative workspace where multiple users can work together on a single document and share their insights or feedback simultaneously in real time.

• The solution provides intuitive document editing tools with which users can directly edit documents online without any hassle of downloading files and then making changes to them.

• Users can set a password to their sensitive & confidential documents using the inbuilt FileProtect tool and ensure the complete safety of such documents from any unauthorized access.

• CapLinked allows administrators to configure permission levels for every user within the organization and set restrictions on editing, viewing and downloading of documents for different user groups.

• Users can configure expiry rules for time sensitive documents, beyond which the solution automatically restrict any access to such files & folders.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

In Person
Documentation
Live Online
Videos
Webinars

CapLinked pricing information

Value for money

4.4

/5

123

Starting from

149

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

CapLinked features

Functionality

4.2

/5

123

Total features

77

5 categories

Most valued features by users

Collaboration Tools
Access Controls/Permissions
Alerts/Notifications
Third-Party Integrations
Search/Filter
Document Management
File Sharing
Document Storage

Functionality contenders

CapLinked users reviews

Overall Rating

4.5

/5

123

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.08/10
Rating distribution

5

4

3

2

1

69

48

4

1

1

Pros
Any person who has no experience can learn how to use CapLinked in sorting, filing, audit, and tracking communication. It is super easy to use and has a great platform and extremely secure.
It's ease of use is very good and the customer support was excellent. I also liked the ability to customize a click through legal agreement for various parties.
The Caplinked customer service team was truly phenomenal. Extremely knowledgeable, super responsive and just really kind and helpful.
Cons
The tactics and interactions with Caplinked were terrible. They knew they had you over a barrel and it felt like our not for profit association and its members were being bullied or blackmailed.
It's website touts that you have permission control, but you don't, you can NEVER correct, delete, change anyone you have put in your system. The customer service person is snarky and rude.
Lastly, it was very upsetting when the data room was closed after we paid for our subscription renewal. Disclaimer: this is solely only my own personal opinion from my experiences with CapLinked).

Overall rating contenders

AvatarImg

Verified reviewer

Computer Software, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

CFO Review

Reviewed 5 years ago

Simple and to the point, as it should be. Once we closed our funding round, we had far less need for it. I tried to negotiate a lower monthly price to keep access (until our next round), but they were not interested. Too bad, probably lost a long term client due to short term inflexibility

Pros

Easy to use. User tiers Drag and drop functionality

Cons

Interface is a bit clunky. UI is dated Invites often go to junk mail.

Vendor response

Hello! Thank you for your feedback! We are constantly improving our features, including our UI, for the ease of users. We appreciate input from the user perspective. We hope to work with you for future projects. Thank you, Caplinked

NK
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Nalan K.

Internet, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

CapLinked Review

Reviewed 4 years ago

Overall experience was positive. Pros: 1. Incorporated tutorial videos for each section 2. Fancy look, video can be uploaded on the welcome page 3. Q&A section: reply from admin user can be send directly to requester which will then only be visible for these 2 individuals or admin user can reply posting this to the Q&A section where the requester will stay anonymous but all users in the work space...

Pros

- Personalising the data room with company logo and also being able to upload videos. - Folders and sub-folders can be restricted to view only or download and upload as well. However, permissions can only be restricted on group level not on individual level. Solution to create team group for individual to restrict view access for different folders / sub-folders. No option to restrict view / download permission on individual files. - E-mails via the workspace can be send to members of the same workspace to ask questions or for collaboration.

Cons

Although Q&A availability is great, unfortunately the usability is not very user-friendly, especially when trying to find the already answered questions. It would be good if the Q&A section would have a better order so one can see where the answers and questions relate to similar to a table of contents i.e. pointing to the folder if one would like to review all related questions to a specific topic in a folder or sub-folder.

Vendor response

Hello! We are glad to hear your experience with Caplinked overall positive! We are currently working on a new version of our Q&A feature that will provide many new updates for advanced usability. Thank you for your feedback! Thank you, Caplinked

DS
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Doug S.

Transportation/Trucking/Railroad, 10,001+ employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Affordable and Easy to Use Document Sharing Platform

Reviewed 5 years ago

Mostly positive.

Pros

Straightforward pricing and easy to use document uploading interface.

Cons

The Q&A feature is not intuitive to use. Also the fine print on the pricing caught us off guard.

Vendor response

Hello Doug, We are glad to hear you found our platform user-friendly and straightforward! We are constantly improving our features, including the Q&A feature, for the ease of users. This feature will be updated in the near future. We hope to work with you again for future projects. Thank you, Caplinked

MM
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Michael M.

Investment Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Independent PE Sponsor

Reviewed 3 years ago

After caplinked expanded the group limit threshold for me, I can now create a "group" for each of our investors. That allows me to create folders that are only accessible to that individual investor via the investor's unique "group", or create folders broadly available to a subset of investors. We were squeezed into a lower tier product as they recreated their pricing structure (we've been with caplinked since roughly 2016), but it still works for what we need it for at a pricepoint that makes sense.

Pros

Easy to use user interface. Great customer service - quick to respond and understands how to solve problems. Fair price point.

Cons

Cannot print directly from the site. It requires the user to download the document before printing. Inability to add a folder that does not automatically adopt the rights of the parent folder. I often want sub folders to have unique access rights, and it's a pain to go back into permissions to toggle it each time.

Vendor response

Hello Michael, We are glad to hear your experience with CapLinked has been overall positive! We truly appreciate your feedback. Thank you, CapLinked

AW
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Alfred W.

Computer Software, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Excellent Document Management Platform

Reviewed 2 years ago

Overall experience has been positive.

Pros

The Caplinked platform plays a vital role for our company to share important documents with our customers.

Cons

I cannot think of anything I do not like about Caplinked.

Vendor response

Hi Alfred, Thank you for your review! We truly appreciate your positive feedback!

CapLinked FAQs

Q. What type of pricing plans does CapLinked offer?

CapLinked has the following pricing plans:
Starting from: $149.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of CapLinked?

CapLinked has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does CapLinked support?

CapLinked supports the following languages:
English


Q. Does CapLinked offer an API?

Yes, CapLinked has an API available for use.


Q. What other apps does CapLinked integrate with?

CapLinked integrates with the following applications:
Dropbox Business, OneDrive, Google Drive, Box, Salesforce Sales Cloud


Q. What level of support does CapLinked offer?

CapLinked offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat

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