CapLinked Pricing, Features, Reviews & Comparison of Alternatives

CapLinked

Cloud-based document sharing solution for enterprises

4.54/5 (79 reviews)

CapLinked overview

What is CapLinked?

CapLinked is a web-based integrated file sharing and document management solution for businesses to collaborate with their partners and share key business information. The solution is comprised of five integrated tools: Workspace Manager, Deal Tracker, Document Manager, File Protection Manager and Integration Manager. The solution primarily caters to midsize and enterprises across multiple industry sectors including legal, banking, energy, aerospace and real estate, among others.

CapLinked Workspace Manager provides a configurable platform to manage business documents and store them in a central repository. Businesses can configure their document security by setting different document access modes for different user sets. Users can create custom groups and configure rules to view, edit, download and upload documents. Businesses can import contacts into CapLinked directly from their SalesForce account.

CapLinked's collaboration features allow multiple users to work simultaneously on a single document and draft, review or update documents together. The solution also provides instant messaging tools for users to collaborate and share information efficiently. The Activity Tracker feature tracks all actions and changes made within the workspace and maintains a comprehensive list of all changes for auditing and reporting. CapLinked’s Deal Tracker allows users to add fresh deals to the current pipeline and monitor the progress of ongoing deals through an intuitive dashboard. Automated notifications help keep colleagues and partners updated about ongoing activities around a deal through real-time alerts.
www.caplinked.com

Pricing

Starting from
$199/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom

Supported languages

English
CapLinked screenshot: CapLinked - Customize workspace and track active projectsCapLinked Marketing VideoCapLinked screenshot: CapLinked - Configure access & permission levels for various types of documentsCapLinked screenshot: CapLinked - Track ongoing activities and monitor live statusCapLinked screenshot: CapLinked - Organize deals and add new deals to current pipelineCapLinked screenshot: CapLinked - Edit documents online in a shared environment

CapLinked reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.2
  4.5
  4.6
Elmo Lombard

Super easy to use

Used daily for 6-12 months
Reviewed 2018-02-07
Review Source: Capterra

Pros
The ease of use is the one of the reasons why we use CapLinked. We work with a lot of outside consultants and customers that need to access folder and files and not once did anyone struggled to access their data. We tested a few data rooms and CapLinked was by far the best value for money. We moved away from emailing any files, we just send the CapLinked link to the relevant person and our data is safe and secure.

Cons
None for our application. One nice to have feature would be to have a more comprehensive version control than is currently available.

Response from CapLinked


Hello Elmo,

We are glad to hear you found our platform cost efficient and straightforward! We have since updated the ability to upload new versions of files. We hope to work with you again for future projects.

Caplinked

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Sandra Miller

CapLinked - Pros and Cons

Used daily for 1-2 years
Reviewed 2019-05-28
Review Source: Capterra

Pros
Compared to similar options, CapLinked is a good value for the product - the pricing is good for what you get with CapLinked. Among the things I like about the software are the search feature, updates are emailed when files are added, it is easy to move folders and files, easy to change the order of folders. The product has a great feature that allows the Administrator to see the view that any User is seeing, which is helpful when Users call with questions.

Cons
The product is not as intuitive as other secure data vault services I have used. It took me some time to understand that Users have to be part of a "Group." The other thing I don't like is that you have to contact customer support if you want to delete a "Workspace" from the system - Admins are not able to delete. I understand the concept, to avoid inadvertently deleting a workspace, but still prefer to have that ability as the Admin.

Response from CapLinked


Hello Sandra

We are glad to hear you found our platform cost-efficient! Admins will soon have the ability to delete workspaces at their discretion. We hope to work with you for future projects.

Thank you,
Caplinked

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Didn't honor agreement; tried to increase fees more than 300%

Used daily for 2+ years
Reviewed 2019-04-09
Review Source: GetApp

Terrible. They gave our non-profit association members a good deal to get us onto their platform and entered into a long-term data room supply agreement; a couple years later, they wouldn't honor their agreement. Don't do business with this company.

Pros
There are a lot of data room providers and Caplinked was getting off the ground and offered our not-for-profit regional association a long-term program to switch from our incumbent provider and join their platform for the same fees we were paying our incumbent provider. After a reasonable transition period, we adopted the program at Caplinked. We transferred a number of users and conveyed the dynamics of how our association interacts with our incumbent provider and were told there were no issues coming over. The association members used 50-75 data rooms at any given time.

Cons
After using the platform for a few years, the company came back and claimed we were getting too good of a deal and they wouldn't honor it. We used the service consistent with how we outlined the service in our contract when we negotiated our agreement. They threatened to shut down the service to the members and then said to stay, we would need to pay fees that were more than 300% higher than our current rates. When you're in the middle of transactions, you don't want a data room supplier threatening to shut down your rooms or holding you hostage to higher fees than you bargained for. We contacted our previous data room vendor, V-Rooms and transitioned back to them for the same rates we had with Caplinked. Obviously, they weren't problematic and we got excellent support from V-rooms transitioning over. The tactics and interactions with Caplinked were terrible. They knew they had you over a barrel and it felt like our not for profit association and its members were being bullied or blackmailed. We will never do business with these guys, no matter what the capabilities of their rooms. We interacted with the Company CEO and VP Sales. We paid annually through September and expected a reasonable transition off their platform for existing rooms in service. They noted they applied our fees to their new proposed rates and we couldn't transition off in a reasonable time-frame.

Response from CapLinked


Hello!

Thank you for your feedback! We are constantly improving our features for the ease of users. We appreciate input from the user perspective. We hope to work with you again for future projects.

Thank you,
Caplinked

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Ricardo Rojas

Complex scenarios made easy by Caplinked

Used weekly for 1-2 years
Reviewed 2019-05-17
Review Source: Capterra

My Organization requirement was to set up a virtual data room in order to fund race a project initiative. Caplinked made possible to get it up and running with a professional customized interface in record time allowing me to keep track of all the operations as per documents and other media files shared with the invited users, get detailed weekly reports and control the whole operation until the end.

Pros
- How friendly it was to set up and customize a virtual data room for my organization. - Robust features, such as: activity tracker, security, Q&A and customized messages. - Everything is recorded by Caplinked. Every single transaction was recorded by Caplinked as much for administrators and organizers as for users.

Cons
- Reports customization feature is missing. - Not many support guides available.

Response from CapLinked


Hello Ricardo,

We are glad to hear you found our platform user-friendly and straightforward! We are constantly improving our features, including updating the Activity Tracker, for the ease of users. We hope to work with you for future projects.

Thank you,
Caplinked

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Cindy Shapiro

Great Data Room for M&A

Used daily for less than 6 months
Reviewed 2019-05-28
Review Source: Capterra

We are using CapLinked as our data room for M&A. This has worked extremely well and all parties have been very pleased

Pros
Very easy to use Very easy to add documents Very easy to control access of various documents throughout the process Quick upload to site Very easy to keep data room organized Good alerting system Folder Control

Cons
editing names once you send out an invite

Response from CapLinked


Hello Cindy,

We are glad to hear you found our platform user-friendly and straightforward! We are constantly improving our features for the ease of users. We hope to work with you for future projects.

Thank you,
Caplinked

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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CapLinked pricing

Starting from
$199/month
Pricing options
Free trial
Subscription
View Pricing Plans

Simple Subscription Pricing. Contact CapLinked for customized enterprise quote.

CapLinked features

API
Access Control
Activity Dashboard
Activity Tracking
Collaborative Workspace
Customizable Branding
Document Storage
Drag & Drop Interface
File Management
Third Party Integration

Automatic Notifications (180 other apps)
Chat (156 other apps)
Collaboration Tools (330 other apps)
Commenting (195 other apps)
Document Management (188 other apps)
Permission Management (187 other apps)
Projections (145 other apps)
Reporting & Statistics (130 other apps)
Search Functionality (251 other apps)
Workflow Management (137 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for CapLinked

Key features of CapLinked

  • API
  • Activity tracker
  • Central document storage
  • Collaborate with team members
  • Comprehensive Activity Tracking
  • Control security & user-permissions
  • Create custom group calendars
  • Dashboard
  • Digital Rights Management
  • Document History
  • Dynamic Watermarking
  • Enforceable 2FA
  • Generate detailed reports
  • Instant messaging
  • Maintain a comprehensive audit trail
  • Multiple format support
  • OCR for documents
  • PCI compliant
  • Protect files with password
  • Restrict access to folders and sub-folders
  • SSO & SAML
  • Salesforce integration for importing contacts
  • Securely store files on our servers
  • Send alerts and notifications
  • Share documents from anywhere
  • Third party integration
  • Track deadlines and other critical dates
  • Version control
View All Features

Benefits

• CapLinked provides a collaborative workspace where multiple users can work together on a single document and share their insights or feedback simultaneously in real time.

• The solution provides intuitive document editing tools with which users can directly edit documents online without any hassle of downloading files and then making changes to them.

• Users can set a password to their sensitive & confidential documents using the inbuilt FileProtect tool and ensure the complete safety of such documents from any unauthorized access.

• CapLinked allows administrators to configure permission levels for every user within the organization and set restrictions on editing, viewing and downloading of documents for different user groups.

• Users can configure expiry rules for time sensitive documents, beyond which the solution automatically restrict any access to such files & folders.