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CAYA Logo

Receive, manage and edit all documents in one place.

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CAYA - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

CAYA overview

What is CAYA?

Mail digitisation and document management from a single source: with Caya, self-employed people and small and medium-sized enterprises can digitally receive, organize and process all documents, including their letter mail and forwarding mail. In addition, Caya can set up a P.O. box address for everyone from which the user can receive their mail digitally. Users receive their mail in the Caya Document Cockpit and are notified by email or push notification.

In this way, teams can file and process their emails and all other important documents digitally and audit-proof in the Document Cloud. Incoming documents can thus be easily distributed within the company, invoices paid or forms filled out and signed.

The advantages of the Caya Document Cloud include the mobile app, which enables simple and smooth access to documents at any time and any place - of course, audit-proof and GoBD-compliant. In addition, the automated and paperless processes enable an increase in efficiency, while the integration of accounting solutions even accelerates invoice approval. With over 20,000 customers, Caya is the leading provider in Germany.

Key benefits of using CAYA

- Easy to find: All information in a document is recognized using our text recognition software and can thus be found using the full-text search.

- Location-independent availability: No matter where you are, you always have access to all documents. This also applies to your employees.

- Uncomplicated forwarding: Whether by email or within the Caya app, documents reach the right recipient with just a few clicks.

- GoBD-compliant: Documents relevant to tax law are scanned in compliance with the GoBD. You no longer need the physical originals.

- Secure archiving: We store your documents for 90 days, or longer if you wish. Optionally, your documents can be forwarded to you or destroyed.

Starting price

9.99per user /
per month

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CAYA’s user interface

Ease of use rating:

CAYA pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(9)
5(15)

What do users say about CAYA?

Support is only by email, which makes it more difficult for quick solutions.


Who uses CAYA?

Based on 24 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Insurance
Management Consulting
Information Technology and Services
Telecommunications
Others

Use cases

Document Management

CAYA's key features

Most critical features, based on insights from CAYA users:

Document storage
Access controls/permissions
File sharing
File recovery
Document management
File management

All CAYA features

Features rating:

Archiving & retention
Secure data storage
Workflow management
Third-Party integrations
Tagging
SSL security
Search/Filter
Optical character recognition
Full text search
Email management
Electronic signature
Drag & drop
Document classification
Document capture
Document automation
Data import/export
Commenting/Notes
Collaboration tools
Alerts/Notifications
Activity dashboard

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CAYA pricing

Value for money rating:

Starting from

9.99

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about CAYA price and value

Value for money rating:

To see what individual users think of CAYA's price and value, check out the review snippets below.

“From direct marking and editing of the scanned PDFs to forwarding and good archiving as well as sending the originals, everything works flawlessly. We have often recommended CAYA to our acquaintances.”
MS

Mike S.

Founder and Manager

“Great solution for managing your physical mail from anywhere on the world.”
SB

Stefan B.

Self-employed

CAYA support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
FAQs/Forum

Training options

Videos
Live Online
Webinars
Documentation

CAYA FAQs

Q. Who are the typical users of CAYA?

CAYA has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

These products have better value for money


Q. What languages does CAYA support?

CAYA supports the following languages:
English, German


Q. Does CAYA support mobile devices?

CAYA supports the following devices:
Android, iPad, iPhone


Q. Does CAYA offer an API?

No, CAYA does not have an API available.


Q. What level of support does CAYA offer?

CAYA offers the following support options:
Phone Support, Email/Help Desk, FAQs/Forum

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