App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categories Blog & research About us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

Our commitment

Independent research methodology

Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

Learn more

Verified user reviews

GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.

Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Learn more

How GetApp ensures transparency

GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Learn more

ClickHelp

Create, translate and publish your technical documentation!

Table of Contents

ClickHelp - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: February 2026

ClickHelp overview

What is ClickHelp?

ClickHelp is an all-in-one AI-powered documentation solution that allows companies to write both internal and external documentation, translate and publish it in a single portal. Using ClickHelp, you can create different types of docs like API documentation, user manuals, knowledge bases, case deflection, developer documentation, and so on. Plus, ClickHelp provides a unique authoring environment where technical writers can invite SMEs, developers, QA engineers, technical support specialists, and marketers to participate in a single documentation workflow.

Key benefits of using ClickHelp

Easy to use WYSIWYG topic editor, as well as HTML source mode.

ClickHelp AI: WriteAssist, AnswerGenius, AskYourDocs.

Topic workflow with status, assignee, owners, email notifications.

Single-sourcing functions like variables, conditional blocks, etc.

Content reuse with the help of Content Snippets.

Unlimited editing history for each topic

Readability scores and metrics.

Easy importing and exporting. ClickHelp can import content from Microsoft Word, HTML, RTF, CHM, ODT, etc. and export to CHM, HTML5 Web Help, PDF, DOCX, etc.

Translation ecosystem to create multi-language documentation.

Machine translation support. ClickHelp supports Google Cloud Translation, DeepL, and Microsoft Translator.

XLIFF Files Import/Export for external translation.

API features.

Audit trail and IP Allowlist for enhanced security.

RTL language support.

Block-based Home-page editor.

Swagger/OpenAPI Definition import.

Optional block based topic editor

Automated domain management

Two-Factor Authentication

Starting price

185 /
per month

Alternatives

with better value for money

ClickHelp’s user interface

Ease of use rating:

4.7

(19)

ClickHelp reviews

Overall rating

4.7

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.35/10

Rating distribution

Pros

“It soon became clear they were leaps and bounds ahead of the others. Support and onboarding was brilliant and the client has been using the product now for around 6 months and are very happy.”

Ross v.

Head of Operations

“The ClickHelp team has surpassed any expectation I had in terms of professionalism, responsiveness, friendliness, and the prompt delivery of quality support. I highly recommend ClickHelp.”

Verified reviewer

Anonymity request

“He was very knowledgeable and asked really good questions to ensure my experience with this new tool was superior.”

Jennifer K.

Project manager

Cons

“The biggest struggle for me, however, is moving of the Chapters in TOC - one wrong move and everything can go awry.”

Hana H.

Technical Documentation Specialist

“The "Home" screen has been difficult for me to customize with my own background and buttons.”

Rob C.

New Showroom Opening and Product Training Specialist

“Inserting a Video (.wmv, .mp4, .avi formats) in the article is little difficult as it takes only online video links.”

Ramya V.

Product Analyst

Who uses ClickHelp?

Based on 19 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software

Information Technology and Services

Computer & Network Security

Entertainment

Others

Use cases

- Not enough reviews

ClickHelp's key features

Most critical features, based on insights from ClickHelp users:

Knowledge base management

4.0

(1)

Content management

0.0

(0)

Text editing

5.0

(1)

Access controls/permissions

4.0

(2)

Full text search

0.0

(0)

Commenting/Notes

0.0

(0)

All ClickHelp features

Features rating:

4.7

(19)

Alerts/Notifications

5.0

(1)

Content library

(0)

Workflow management

(0)

Version control

(0)

Third-Party integrations

(0)

Templates

(0)

SSL security

(0)

Single sign on

(0)

Self service portal

4.0

(1)

Security management

(0)

Search/Filter

(0)

Reporting/Analytics

(0)

Reporting & statistics

(0)

Project tracking

(0)

Process/Workflow automation

(0)

Multi-Language

(0)

Live chat

(0)

Knowledge management

(0)

For the it sector

(0)

Drag & drop

(0)

Documentation management

(0)

Data import/export

(0)

Customizable templates

(0)

Customizable branding

(0)

Collaboration tools

4.0

(1)

Change tracking

(0)

API

(0)

ClickHelp alternatives

ClickHelp

4.7

(19)

Starting from

185

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.7

Customer Support

5.0

Confluence

4.5

(3.6K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Microsoft SharePoint

4.4

(5.3K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Notion

4.7

(2.6K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

ClickHelp pricing

Value for money rating:

4.7

(19)

Starting from

185

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about ClickHelp price and value

Value for money rating:

4.7

(19)

To see what individual users think of ClickHelp's price and value, check out the review snippets below.

“It soon became clear they were leaps and bounds ahead of the others. Support and onboarding was brilliant and the client has been using the product now for around 6 months and are very happy.”

Ross v.

Head of Operations

“The ClickHelp team has surpassed any expectation I had in terms of professionalism, responsiveness, friendliness, and the prompt delivery of quality support. I highly recommend ClickHelp.”

Verified reviewer

Anonymity request