Lifesize Pricing, Features, Reviews & Comparison of Alternatives

Lifesize

Video, audio & web conferencing platform

4.45/5 (71 reviews)

Lifesize overview

What is Lifesize?

Lifesize is an audio, web and video conferencing tool which facilitates team communication, with chat functionality and video call recording and sharing. Featuring an integrated search-based directory, web conference screen sharing, and audio conferencing via PSTN (public switched telephone network), plus calendar integrations, unlimited guest invitations, and a management dashboard, Lifesize aims to deliver a comprehensive communication solution.

A centralized, search-based directory allows users to locate and access contact information, enabling users to make calls instantly without waiting for moderators. Lifesize’s flexible platform allows users to make group calls in addition to one-on-one audio and video calls. With unlimited guest invitations, users can send meeting or calendar invites to anyone inside or outside of their organization.

Calendar integrations allow users to create and schedule meetings, as well as set automatic meeting reminders. The Lifesize dashboard shows users important information including number of calls, minutes, users, and average call time at-a-glance. Usage reports and notifications give users insight into operation performance, while data encryption and configurable user permissions ensure secure live streaming and data management.
www.lifesize.com

Pricing

Starting from
$16.95/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 8 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, United Kingdom

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Dutch, French and 8 other languages, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Swedish
Lifesize screenshot: Make a call instantly with the centralized, search-based directoryLifesize Overview | IT Approved Video ConferencingLifesize screenshot: Share screens with colleagues during conference callsLifesize screenshot: Integrate with Microsoft Office 365, G Suite, or Microsoft Exchange Server 2013 calendar for on-screen prompts to start meetingsLifesize screenshot: Send a meeting or calendar invite to anyone inside or outside the organizationLifesize screenshot: Access the dashboard to track usage by number of calls, minutes, users, and average call timeLifesize screenshot: Make and receive video and voice calls or connect over chat

Lifesize reviews

Value for money
Features
Ease of use
Customer support
  3.8
  4.3
  4.3
  4.1
Miguel De La Garza Rodriguez

Great hardware and a simple UI

Used daily for 2+ years
Reviewed 2018-07-10
Review Source: Capterra

We managed to have meetings right away without hesitation , this give us tremendus abilities to adapt our business to make changes on the fly and keeps all the team on the same page.

Pros
These are very simple to use, anyone can just sit in front of a codec and make a video call with just a couple of touch on the touch screen and there you go on an active call with any peer

Cons
they are quite expensive hardware, but they worth it, as they are very robust. we have already purchased 7 codecs from models icon 400 and 600 units witch by the way they have the option to have 2 screens at the time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Travis Bell

Overall, Lifesize provides a robust, high-quality enterprise video conferencing experience.

Used weekly for 2+ years
Reviewed 2018-07-16
Review Source: Capterra

Pros
Lifesize does a great job integrating video from just about every platform imaginable, including Windows, Android, iOS and MacOS, dedicated hardware, and browser-based access. Lifesize also provides a better video conferencing experience than some of its competitors by having a people-first approach by better utilizing and maximizing available screen real estate, regardless of what kind of device you are calling in from. The video quality from Lifesize systems is generally higher-quality and more stable than offerings such as Skype, assuming you have a decent connection.

Cons
The Windows client taxes even well-power laptops, especially when the user is presenting content, leading to poor performance of the app from time to time. It would also be nice to see the chat functionality gain some maturity in terms of feature set, such as support for rich text, images, etc. If the chat functionality was stronger, we wouldn't need to use Slack in addition to Lifesize. Similarly, we have recently started using the streaming functionality in Lifesize for hosting webinars with customers. While it is a nice value-add and is super affordable for what you get, it again lacks some functionality and polish compared to more mature options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Gerber de Koker

Good value for money

Used weekly for 6-12 months
Reviewed 2020-03-26
Review Source: Capterra

Easy to set up and use for quick meetings requiring screen sharing and multiple users

Pros
It is very easy to install and share the meeting links with other participants. The sounds quality is good and video is sufficient

Cons
The scheduling on the Outlook calendar is something to get used to. The video quality is not the best and the screen sharing can be a little slow on slower connections

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Jessica Strey

Versatile Video Conference Software

Used weekly for 1-2 years
Reviewed 2020-02-17
Review Source: Capterra

Overall my experience has been a positive one. I've been on dozens of meetings and almost all of them have ran smooth and it has helped the efficiency of meetings at my company tremendously.

Pros
This software is extremely easy to use and takes no time to jump right in. The software is perfect for face to face video conferencing or screen sharing. It is great regardless of whether there are 2 people on the call or 40 people.

Cons
There appears to be a limit of how many people can be in a meeting room at once, so if you're at a large company that will have over 50+ participants, you will need to have some people in a conference room together, counting as 1 participant.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Anonymous

Average video calling software

Used daily for 2+ years
Reviewed 2019-01-18
Review Source: Capterra

While Lifesize isn't perfect, it meets the majority of needs for video conferencing. It also receives regular updates which notably increase performance and ease-of-use. Overall, a good system.

Pros
When it works, it works very well for the basic need of video calling. Person to person calling is very easy and as long as the internet connection is strong, there is little buffering. Picture and audio is clear. Interface on both desktop and mobile are fairly straight forward but you're left with a sense that you could be using the applications much more effectively. If set up for Room Systems, calling into a conference room is straightforward and works pretty well with the Lifesize physical hardware.

Cons
Managing "Meetings" (meeting rooms) can be a through the interface. If not actively managed, Meetings can quickly pile up and you're left with a list of dozens or hundreds of inactive rooms that will not be deleted. This creates clutter and forces the need to actively manage it. Meetings are also identified by both the name as well as an ID. Problem is you can't search by the ID to find the room, although that is often what is referenced by users trying to call in or if they were invited via email. The hardware, while mostly good, suffers from a slow interface and an extremely long reboot time. If a problem is occurring and a reboot of the device is needed, count on spending 3-5 minutes waiting for it to initialize.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Lifesize pricing

Starting from
$16.95/month
Pricing options
Free trial
Subscription
View Pricing Plans

Free: 6 months free
Standard: $16.95/host/month starting at 1 host
Plus: $14.95/host/month with a minimum of 15 hosts
Enterprise: $12.95/host/month with a minimum of 50 hosts

Contact Lifesize directly for detailed pricing information.

Lifesize features

Chat
Collaboration Tools
Permission Management
SSL Security
Search Functionality
Third Party Integration

API (265 other apps)
Access Control (199 other apps)
Activity Dashboard (150 other apps)
Activity Tracking (127 other apps)
Automatic Notifications (170 other apps)
Collaborative Workspace (183 other apps)
Commenting (175 other apps)
Customizable Branding (146 other apps)
Document Management (157 other apps)
Document Storage (184 other apps)
Drag & Drop Interface (159 other apps)
File Management (129 other apps)
Projections (126 other apps)
Workflow Management (121 other apps)

Videos and tutorials

Additional information for Lifesize

Key features of Lifesize

  • Analytics
  • Attendee management
  • Invitation management
  • User & meeting directories
  • Screen sharing
  • Calendar integration
  • Interoperable cloud video
  • One-on-one calls
  • Group calls
  • Click-to-call dialing
  • Google Chrome calendar extension
  • Communication management
  • Video library
  • Messaging
  • Meeting management
  • Microsoft Outlook add-in
  • Permissions management
  • Real-time event alerts
  • Search functionality
  • Single sign on (SSO)
  • Security & built-in encryption
  • System & status reporting
  • Slack & HipChat integrations
  • Automated scheduling
  • Chat
  • Video system monitoring
  • Audio & video conferencing
  • Reporting & call statistics
  • Presence indicators
  • Collaboration tools
  • Email alerts
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Benefits

Lifesize provides an interoperable service capable of working with the video systems and infrastructure of Skype for Business, Microsoft Lync, Cisco, and more, as well as collaboration tools including HipChat and Slack.

Web conference screen sharing technology allows users to share their screen with colleagues during a one-on-one or group conference calls.

Track number of calls, minutes, users, and average call time at-a-glance from the Lifesize dashboard.

The integrated search-based directory gives users centralized access to contact information.

Lifesize ensures secure live streaming and data management with permissions management, built-in encryption, firewall traversal, SSO (single sign on) and SAML (security assertion markup language) technology.