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PinPoint

Electronic document management system with automatic filing

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PinPoint Pricing, Features, Reviews and Alternatives

PinPoint product overview

Price starts from

3.50

Per month

What is PinPoint?

PinPoint is an Electronic Document Management System available as a web-hosted SaaS or as an on-premise installation. Very much with an emphasis on the centralization of important business documents, accessible on any device, PinPoint is fundamentally an MS SQL database fronted by a browser-based interface. Documents are filed into the system automatically and stored in native file format, generating image previews as PDFs to accept any comments and markups. Files can be then be checked out to make more significant edits from within the native application, while authorized users can export documents at any time as required.

Key benefits of using PinPoint

  • PinPoint promises a secure, compliant electronic document management system accessible from any browser-equipped device and deployable online or on-premise.


  • Organized within an MS SQL database, digital documents are found and filed automatically or paper-based versions manually scanned and tagged for quick retrieval.


  • Built-in versioning controls ensure changes can be tracked and rolled back, while user access levels and rights privileges can be defined to avoid unauthorized edits.


  • Split and merge documents with batch processing, create information packets with cover pages and contents and provide client access via a restricted viewing portal.


  • PinPoint integrates with Slaesforce, Salesforce, Google Drive, QuickBooks and more, using a built-in sweeper application to route documents directly without intervention. Full API included
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)

    Training options

    Webinars
    Live Online
    Videos
    In Person
    Documentation

    PinPoint pricing information

    Value for money

    4.5

    /5

    53

    Starting from

    3.50

    Per month

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    PinPoint features

    Functionality

    4.3

    /5

    53

    Total features

    23

    3 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    File Sharing
    Document Storage
    API
    Workflow Management
    File Recovery

    PinPoint users reviews

    Overall Rating

    4.5

    /5

    53

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.71/10
    Rating distribution

    5

    4

    3

    2

    1

    34

    16

    2

    0

    1

    Pros
    The support you get from the folks at LSSP is amazing. They are quick and ready to help with solutions.

    JA

    Jeff A.

    We give this software an overall 5 Star because it is just that good and the price points are outstanding.

    GP

    Gerry P.

    Overall they provide good customer service and the cost for the storage size is great, they regularly make updates and work on ways to improve the product.

    MP

    Melissa P.

    Cons
    The only "complaint" I have is that it seems really difficult to clear out cases once they are done.

    MM

    Marilyn M.

    Only complaint is it locks up with windows 10, then need to log out and back in, anytime leaving it not being us3d for 5 to 10 minutes.

    SD

    Sandie D.

    I think from the admin's perspective, it is very difficult to set-up and customize.

    JA

    Jill A.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    A True Electronic Document Management System

    Reviewed 3 years ago

    PinPoint has helped us go digital and have the Invoicing process happen in the EDMS.

    Pros

    PinPoint does not limit or hide behind pay walls. They have a simple and cheap pay model and that is per year according to the number of years. It is easy to learn and understand. It Supports PDF Forms + Digital & Electronic Signatures. With features like Drag & Drop documents in PinPoint and sharing an external link with 3rd party without worrying about document security, PinPoint has helped us a lot. PinPoint recently revamped their whole UI which made it more easy to use and Navigate. PinPoint also comes with a FREE fully fledged CRM.

    Cons

    Nothing to say here from me. PinPoint is on the right track and they are pushing out new features and updates every 3 months.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    PinPoint excellent price point1

    Reviewed 3 years ago

    We have over 1 million documents presently scanned in our 5 file rooms. With one particular file room we have made available to our Account Executives (remote applications) the prior days activity logs allowing them major time savings in locating data and the invariable "lost" document or "checked out" documents issues have vanished. Having the electronic documents gives them access any time of day or night and they never have to worry about where they can locate what they are need of for a client. The timeliness of retrieval is only upon their shoulders and not dependent upon anyone else.

    Pros

    Ease of installation, functionality, embedded feature rich tools. Excellent customer service and support! The speed with which the software is able to retrieve queries when using meta data searches. The capability to have the scanned documents OCR'd in the background speeds up processing. The various privacy levels which limit access to highly confidential data. The excellent price point for the software and the annual ongoing maintenance contracts. This feature rich software, for the price, is an amazing tool to have at your disposal to reduce the paper clutter that traditional filing cabinets require and that off-line storage area that is no longer required (major cost savings)

    Cons

    I cannot think of any! We have had such great success with the product.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Unhappy customer

    Reviewed 2 years ago

    Finally, the terms and conditions state "LSSP Corporation reserves the right to prorate any refund that is requested for professional services rendered to the client in an effort to resolve any client issue(s).", but if you request a cancellation and prorated refund, they will not give you a refund. Look elsewhere for a document management software solution, there are many better alternatives out there.

    Pros

    The LSSP (Pinpoint) product used to be cost effective, simple and usable. Unfortunately that is no longer the case.

    Cons

    The LSSP (Pinpoint) product has become clunkier and more difficult to use with each "upgrade". The large price tag does not correlate with the functionality of the product. The text search function is virtually unusable. The automatic character recognition and file sorting function does not work, as a large percentage of files are rejected. There is no way to integrate the document management software with my accounting program.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

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    PinPoint Document Management System

    Reviewed 3 years ago

    Overall my experience with Pinpoint is a positive one and I would recommend it to anyone with an extensive filing database that requires consistent activity.

    Pros

    Pinpoint is a great system for managing documents. Its filing system and searchable pdf feature make it easy to track down old docs in our archives. Uploading and updating new docs is simple and fast. There are helpful dashboards that make navigating Pinpoint on a daily basis stress-free.

    Cons

    My biggest complaint with pinpoint is actually that it has too many features. There are several for which our office has no need, but the options can’t be toggled off so they clutter the search fields, the upload window, and the gallery view.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

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    Moved to PinPoint from eDrawer

    Reviewed 6 years ago

    I've been wanting to make some recommendations for changes in PinPoint, so thank you for this opportunity to do so! I have seen some great things come out of your company. Thank you for constantly improving on what you have created, and for giving us the opportunity to have a voice in those changes. We started out with eDrawer and moved to PinPoint. Each software program has it's plus and minuses....

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    Vendor response

    Thank you for performing this review. We will contact you as well as you can export an entire folder or case at one time already.

    PinPoint FAQs and common questions

    Q. What type of pricing plans does PinPoint offer?

    PinPoint has the following pricing plans:
    Starting from: $3.50/month
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of PinPoint?

    PinPoint has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does PinPoint support?

    PinPoint supports the following languages:
    Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian


    Q. Does PinPoint support mobile devices?

    PinPoint supports the following devices:
    Android, iPad, iPhone


    Q. Does PinPoint offer an API?

    Yes, PinPoint has an API available for use.


    Q. What other apps does PinPoint integrate with?

    PinPoint integrates with the following applications:
    Microsoft SharePoint, Dropbox Business, QuickBooks Online Advanced, DocuSign, OneDrive, Google Drive, Salesforce Platform


    Q. What level of support does PinPoint offer?

    PinPoint offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)

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