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Enterprise document management for SMBs
LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams to create, collaborate on, and manage any number of documents. System features and capabilities include drag-and-drop document upload, optical character recognition (OCR), forms management, barcode recognition, duplicate detection, document archiving, event logging, integrated document workflow, and more.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
83
Starting from
Free
Value for money contenders
Functionality
4.3
/5
83
Total features
50
3 categories
Functionality contenders
Overall Rating
4.5
/5
83
Positive reviews
51
28
2
2
0
Overall rating contenders
Marco A.
Verified reviewer
Construction, 11-50 employees
Used daily for 2+ years
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Rewarding experience. It solved the problem of in-company file management and process management. is a no-compromise system to ensure everyone is independent in creating and managing files but at the same time being useful for others. The system dictates precise deadlines and workflows that allow an excellent organization of time. The saving of time in the search for information is considerable, as is the sharing of the same. LogicalDOC eliminates the use of mail for file exchange.
- On premise and / or in the cloud. - Ease of implementation -Easy to use. -Speed of the graphical interface. -Security in file management. - Data management associated with files. - Automation for the naming of files, folders and protocols. - Workflow to support the creation, validation and archiving of files. - Generic and customized reports to understand business dynamics and support decisions as well as simplify automation choices. - Fast and simple Android app
- iOS app to improve - Drag and drop always active on the browser.
Henry O.
Insurance, 501-1,000 employees
Used daily for 2+ years
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It is a robust smart system that has kept scaling, steady updating its features to accommodate new technology
Scalability. Open source plug-ins online to handshake with other online tools
Navigation. You need to be trained before you can use LogicalDoc
Baasandorj L.
Mining & Metals, 201-500 employees
Used daily for 2+ years
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Have not been able to fully utilize the system. Not really satisfied with the customer support.
Electronic archive with meta-data registry
Customer support is almost close to none. For deploying updates, we were required by the support team to pay a specific support fee. For a user that has a valid subscription, this is a bit outrageous.
Hi Baasandor, sorry for your experience but the support service extents are quite clear and well described here: https://www.logicaldoc.us/en-us/software-maintenance-terms-and-conditions Basically, the support service can be engaged for error correction only. Update packages are available for free of course and automatically installed. Assistance to apply them and fine tune your system after each update to ensure everything is working properly is offered as professional service.
Eveline B.
Biotechnology, 11-50 employees
Used weekly for 2+ years
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Very satisfied with how easy it is to use for our purposses. for any questions you can refer to the support desk, who always reply very quickly.
The software is customizable to fit your business purpose. It is easy to implement in an office environment and is also easy to use.
To be able to customize LogicalDOC you need a certain level of programming knowledge. The manual vor administrators and developers is not always as clear as can be.
Susan R.
Medical Devices, 11-50 employees
Used daily for 2+ years
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This system is so easy to use and maintain. The price point is excellent since we are a smaller company and need to be mindful of the cost. It provides a lot of features for the price and does exactly what we need at this point in time.
LogicalDoc is very intuitive to use - it can look like the file system used on a PC. However, it has powerful document management tools so that you can exactly who is accessing documents at any time. It is especially easy to preview a document and see the contents without downloading. Another very powerful tool is the "Edit with Office" feature. Any Microsoft office document can be edited directly within the software with using the "checkin - checkout" feature which saves valuable time since downloading and uploading can be avoided and you can go right to work. Document access can easily limit access to documents and the system clearly shows who has accessed documents.
The workflow tool is a little difficult to program, in my opinion. Since I am a non-techie and our company has limited tech support, it was time-consuming for me to set up the workflows we use. The documentation provided is typical for software - it explains how to set up the system but not best practice on using the various features. The LogicalDoc team did provide some companies who were using the system so that I could connect with them. That helped somewhat.
Q. What type of pricing plans does LogicalDOC offer?
LogicalDOC has the following pricing plans:
Pricing model: One Time License, Free, Open Source
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of LogicalDOC?
LogicalDOC has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does LogicalDOC support?
LogicalDOC supports the following languages:
Arabic, Chinese (Simplified), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Portuguese, Russian, Spanish, Swedish
Q. Does LogicalDOC support mobile devices?
LogicalDOC supports the following devices:
Android, iPad, iPhone
Q. Does LogicalDOC offer an API?
Yes, LogicalDOC has an API available for use.
Q. What other apps does LogicalDOC integrate with?
LogicalDOC integrates with the following applications:
Microsoft Outlook, Dropbox Business, Microsoft PowerPoint, Microsoft Azure, Zoho Docs, Google Drive, Citrix ShareFile, WordPress, Microsoft 365, KnowledgeTree, Joomla, Docker, Microsoft Word, Microsoft Excel
Q. What level of support does LogicalDOC offer?
LogicalDOC offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum