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LogicalDOC Logo

Enterprise document management for SMBs

LogicalDOC Pricing, Features, Reviews and Alternatives

LogicalDOC product overview

What is LogicalDOC?

LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams to create, collaborate on, and manage any number of documents. System features and capabilities include drag-and-drop document upload, optical character recognition (OCR), forms management, barcode recognition, duplicate detection, document archiving, event logging, integrated document workflow, and more.

Key benefits of using LogicalDOC

  • Full contents of all documents stored in the repository are automatically indexed, with different algorithms able to index documents in a range of languages, including French, German, Spanish, Chinese, Arabic, Russian, and more.

  • New document versions are produced each time modifications are made, such as check-out/check-in operations and metadata changes, with the latest version made available for current operations while older versions remain accessible for reference.

  • Users can search for documents anywhere within LogicalDOC, with full-text search of metadata and content, as well as tag search functionality.

  • The optical character recognition (OCR) technology extends to barcode recognition, allowing the automation of data entry in conjunction with document templates by using linear/1D and 2D barcodes to populate document metadata for all attributes, including custom attributes.

  • Document management and routing options can be configured to fit company processes with the integrated workflow, allowing administrators to create and manage complex workflow models with parallel task executions, sequential steps, and assignment of users to tasks.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Chat
    Knowledge Base
    FAQs/Forum

    Training options

    Videos
    Live Online
    Documentation

    LogicalDOC pricing information

    Value for money

    4.5

    /5

    91

    Starting from

    ic-pricetag

    No pricing info

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    LogicalDOC features

    Functionality

    4.3

    /5

    91

    Total features

    128

    12 categories

    Most valued features by users

    Collaboration Tools
    Access Controls/Permissions
    Alerts/Notifications
    Third-Party Integrations
    Search/Filter
    Document Management
    File Sharing
    Document Storage

    Functionality contenders

    LogicalDOC users reviews

    Overall Rating

    4.5

    /5

    91

    Positive reviews

    93

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.44/10
    Rating distribution

    5

    4

    3

    2

    1

    56

    29

    4

    2

    0

    Pros
    Would definitely recommend this to anyone looking for a robust product with an easy to use interface and mobile support. Very happy with our decision.
    The software is very easy to use, and their support is simply the best there is. I feel they are as committed to my successful deployment as I am.
    It was only a matter of weeks before users were telling me how happy they were and how easy it was. The interface is very intuitive - users understand immediately what they are looking at.
    Cons
    Not to mention documents being lost or overwritten. Nobody knew where to find anything, so we had so many duplicated documents and illogical folder structures.
    After sending in the logs from the failed install, I had a tech support representative from LogicalDoc loginto the server and go through some trouble shooting steps.
    If you are in the discovery phase for a new DMS platform, I have no hesitation in recommending LogicalDoc.

    Overall rating contenders

    MG
    AvatarImg

    Matthew G.

    Mining & Metals, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    LogicalDoc - Transition to paperless!

    Reviewed 2 years ago

    Great support when required, very easy to use

    Pros

    We loved how advanced the OCR in logicaldoc is and the fact we can mount external SMB shares

    Cons

    The indexing sometimes stops working and we need to contact support, but this may be due to we are using the appliance install

    JN
    AvatarImg

    James N.

    Information Technology and Services, 11-50 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Logicaldoc is a great document management solution for small and medium enterprises. Very scalable

    Reviewed 7 years ago

    The software has greatly improved business processes within organizations that we have rolled it out. One case in point was an organization that had 800,000 pages scanned from different files. Using Logicaldoc the organization was able to index all these pages and currently they are able to reference all their files with the comprehensive search functionality of the system. The organization has managed to free over 200 square feet of storage space where the file registry was and now all the files have been moved to a remote location. Processes that required referencing of files used to take 2 days but with logicaldoc, clients are served immediately.

    Pros

    I love the ease of use of the software and also the short learning curve. Installation takes utmost 30 minutes for any administrator with basic IT skills. The drag and drop of documents into the drop spot also makes upload of documents very easy for any organization. Logicaldoc also allows easy updates of the software which ensures organization's stay with the latest software. We have had the software in our organization for nearly a year with no regrets of this investment.

    Cons

    The biggest challenge we have had with the software is lack of a backup package with initial installation. Backup addon costs the same as the business license which does not make alot of sense. Handling of duplicates also is a challenge and versioning though this might be a user challenge rather than the software itself.

    Vendor response

    Backup utility is not embedded in the standard product because you might want to use your own backup infrastructure. No one of the known DMS available in the market provide an embedded backup tool and the majority of them nor provide it for payment. Of course, we provide a professional incremental Backup tool whose price is fixed and independent from the license, since you have a very small installation the price of the Backup tool is comparable with your license price, but in general this is not the case.

    AN
    AvatarImg

    Armando N.

    Insurance, 501-1,000 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend2/10

    Share this review:

    Not so beautiful as you could think

    Reviewed 2 years ago

    Not good. we will likely look for other solutions in the next few months.

    Pros

    good system to storage and share corporate documents

    Cons

    OCR does not work properly. Depending on hidden reasons, some documents are ocr recognized, others not. And you don't know what documents are in ocr and what docs are not. A lot of issues with the resizing and painting of the windows, the search has also bugs. So, searching is not trustable. The help desk is useless, it seems that when you detect a bug, you are guilty, you receive inappropriate answers, and the problem keeps unsolved.

    Vendor response

    Sorry for you bad experience. The OCR results highly depend on the nature and quality of your documents, and also the engine you use. LogicalDOC supports a couple of commercial engines while you are now using the free Tesseract OCR that comes as default choice but it is not the best. You may try with the other engines as specified in the documentation: https://docs.logicaldoc.com/en/settings/ocr Before...

    ZH
    AvatarImg

    Zakir Hussain H.

    Computer Software, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    LogicalDoc Experience

    Reviewed 2 years ago

    The Product is Good but the policy for partners in selling product is not as per standard, like they don't refer the cases to partners they directly deal with them where in other partnership every query is referred to Partners from where it comes.

    Pros

    The product is easy to install, use and manage. It has builten workflow module with good features

    Cons

    Input Forms is very simple No GUI interface available. Multi Record Entry is Very difficult as every single cell need to be entered instead of Row.

    MB
    AvatarImg

    Mauro B.

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    An amazing DMS!! Super easy to install and feature rich. I like the document encryption feature!

    Reviewed 7 years ago
    Pros

    Easy to install, very good gui, document encryption. The best DMS that I ever tried (and I tried a lot of them......)

    Cons

    Automation documentation can be improved. Automation code examples will be nice to better understand the advanced automation features available (and are A LOT!)

    Vendor response

    Many thanks for your appreciations. We agree that the Workflow Automation is really powerful and sophisticated and that for these reasosns we should think to publish a library of ready-to-go samples.

    LogicalDOC FAQs

    Q. What type of pricing plans does LogicalDOC offer?

    LogicalDOC has the following pricing plans:
    Pricing model: Open Source
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of LogicalDOC?

    LogicalDOC has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does LogicalDOC support?

    LogicalDOC supports the following languages:
    Norwegian (Bokmal), Arabic, Dutch, Spanish, Russian, Danish, Swedish, Chinese (Simplified), Korean, Italian, English, Portuguese, Japanese, French, German, Greek, Hebrew, Indonesian, Polish, Romanian, Turkish


    Q. Does LogicalDOC support mobile devices?

    LogicalDOC supports the following devices:
    Android, iPad, iPhone


    Q. Does LogicalDOC offer an API?

    Yes, LogicalDOC has an API available for use.


    Q. What other apps does LogicalDOC integrate with?

    LogicalDOC integrates with the following applications:
    Microsoft Outlook, WebDrive, Dropbox Business, Amazon S3, Microsoft PowerPoint, Microsoft Azure, Google Drive, WordPress, Microsoft Project, Okta, Microsoft 365, Google Calendar, Joomla, Docker, ADrive, Microsoft Word, Microsoft Excel


    Q. What level of support does LogicalDOC offer?

    LogicalDOC offers the following support options:
    Email/Help Desk, Chat, Knowledge Base, FAQs/Forum

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