LogicalDOC Pricing, Features, Reviews & Comparison of Alternatives

LogicalDOC

Enterprise document management for SMBs

4.72/5 (54 reviews)

LogicalDOC overview

What is LogicalDOC?

LogicalDOC is a document management platform which stores all company documents in a centralized repository and enables teams to create, collaborate on, and manage any number of documents. System features and capabilities include drag-and-drop document upload, optical character recognition (OCR), forms management, barcode recognition, duplicate detection, document archiving, event logging, integrated document workflow, and more.

LogicalDOC includes full-text indexing capabilities, which allows the full content of all documents uploaded into the repository to be automatically indexed. The indexing process is asynchronous, and users can configure the scheduling policy to suit their needs. Multiple different indexing algorithms are built into the system and are applied based on the document language, allowing users to search documents in a range of languages including Spanish, French, German, Italian, Russian, Greek, Chinese, Japanese, Korean, and Arabic. Document content and metadata can be searched using the full-text search, and users can also document tags to find all content which is tagged with a specific keyword.

Users can collaborate on documents stored in LogicalDOC, with check-in and check-out procedures which allow only one user to edit a document at any given time, ensuring that modifications are not overwritten or lost. New document versions are created for every modification, whether that is a check-out/check-in event or changes to the document metadata. The latest document version is always available for current operations, and users can refer to and compare previous versions. Documents can be annotated by users to collaborate or share notes, stamps (or digital watermarks) can be added, and documents can be digitally signed.
www.logicaldoc.com

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Arabic, Chinese (Simplified), Danish, Dutch and 10 other languages, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish
LogicalDOC screenshot: It is possible to preview the document on the right side of the screen or in full screen modeLogicalDOC DMS promoLogicalDOC screenshot: Full-text search results with activated lateral previewLogicalDOC screenshot: Sending a document by e-mail as a download ticket; this is particularly useful for large documentsLogicalDOC screenshot: Security permissions are applicable to the folder against groups and individual usersLogicalDOC screenshot: In the administration area users can see the statistics of the document archiveLogicalDOC screenshot: The integrated workflow designer allows users to model a process in its various states and transitionsLogicalDOC screenshot: LogicalDOC Mobile app on iPhone 6. The application is available for free on iTunesLogicalDOC screenshot: LogicalDOC Mobile app on iPadLogicalDOC screenshot: Preview of the document with page thumbnailsLogicalDOC screenshot: LogicalDOC Microsoft Office Add-in allows users to work on documents directly from Office applications: Word, Excel and PowerPoint, without going through the Web GUILogicalDOC screenshot: LogicalDOC Outlook Addin allows users to store incoming and outgoing emails, or just the attachments. Moreover, thanks to a convenient Active Folder it can automatically archive emails inside the document repository (Watch folder)

LogicalDOC reviews

Value for money
Features
Ease of use
Customer support
  4.7
  4.6
  4.6
  4.7
Gail Pollicita

Easy to implement and use

Used daily for 2+ years
Reviewed 2019-03-19
Review Source: Capterra

Overall, tech support is very good addressing issues when they arise, but we have had very few issues with our installation and we love the product! Since we have a lot of documents and especially emails to file daily by several people, this product fulfills the requirement of being easy to use and maintain. Product support of the technical aspect of the database is always quickly addressed, but I feel there are many more features of the software I could be using but am not able to determine how to use them or in what situation to use them (I am NOT a tech-oriented person!), but that seems typical with many softwares. Since we are a small company, we are unable to spend a lot on individualized product training but I would love to attend a user conference and network with other users. The company has provided some user references to contact but I have not had any luck in having contacts return my calls.

Pros
My co-workers loved that it looks like a typical folder filing system. I personally love the add-ons that allow filing directly to the database from Microsoft products (Outlook, Excel, word etc.) and the "edit with Office" feature. It's very easy to set implement and easy to use. It addresses our concerns for data privacy since we have our own cloud version maintained by LogicalDoc at a VERY affordable price.

Cons
I would like to have the option to file Acrobat pdfs directly to the database similar to Microsoft products. I feel that product documentation could be more robust and I have needed to create my own user initial set-up and training documentation to enable users to utilize the system without my intervention.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nikky Gibson

Great product, exceptional support

Used daily for 1-2 years
Reviewed 2019-01-28
Review Source: Capterra

We have 7 different sites and we had terrible issues with disconnected network shares, and muddled security through active directory. Not to mention documents being lost or overwritten. Nobody knew where to find anything, so we had so many duplicated documents and illogical folder structures. We have rationalised our entire organisational structure, and we use folder templates a lot to ensure we don't get into a mess again. We can pull documents into the repository via email and we can integrate with other systems. Using version control and rebuilding our security model from the ground up has improved efficiency.

Pros
Before we implemented LogicalDOC there was a lot of resistance and opposition to such a big change in working practice. It was only a matter of weeks before users were telling me how happy they were and how easy it was. The interface is very intuitive - users understand immediately what they are looking at. It integrates with Office, so we just carry on using the same tools as before. Remote access is a breeze, and we have integrated it with our staff intranet. Now we have proper version control, we don't have documents being overwritten and we can manage duplication and organisation centrally. Finally, the support provided by LogicalDOC is second to none. I can't stress how important it is to have a skilled, responsive support team to call on in times of need.

Cons
As with any "cloud" based technology, reliance on browsers. LogicalDOC used to work very well in Chrome, but we are having issues with that. Easy enough to provide access to alternative browsers, but it does interfere with productivity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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James Ngugi

Logicaldoc is a great document management solution for small and medium enterprises. Very scalable

Used weekly for 1-2 years
Reviewed 2017-07-16
Review Source: Capterra

The software has greatly improved business processes within organizations that we have rolled it out. One case in point was an organization that had 800,000 pages scanned from different files. Using Logicaldoc the organization was able to index all these pages and currently they are able to reference all their files with the comprehensive search functionality of the system. The organization has managed to free over 200 square feet of storage space where the file registry was and now all the files have been moved to a remote location. Processes that required referencing of files used to take 2 days but with logicaldoc, clients are served immediately.

Pros
I love the ease of use of the software and also the short learning curve. Installation takes utmost 30 minutes for any administrator with basic IT skills. The drag and drop of documents into the drop spot also makes upload of documents very easy for any organization. Logicaldoc also allows easy updates of the software which ensures organization's stay with the latest software. We have had the software in our organization for nearly a year with no regrets of this investment.

Cons
The biggest challenge we have had with the software is lack of a backup package with initial installation. Backup addon costs the same as the business license which does not make alot of sense. Handling of duplicates also is a challenge and versioning though this might be a user challenge rather than the software itself.

Response from LogicalDOC


Backup utility is not embedded in the standard product because you might want to use your own backup infrastructure. No one of the known DMS available in the market provide an embedded backup tool and the majority of them nor provide it for payment.

Of course, we provide a professional incremental Backup tool whose price is fixed and independent from the license, since you have a very small installation the price of the Backup tool is comparable with your license price, but in general this is not the case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Diego Pizarro

1 month review

Used daily for less than 6 months
Reviewed 2017-01-24
Review Source: Capterra

I has been a good experience so far, we had some problems with the upload of a large quantity of documents, specially with the time it took with the indexing process. Overall its easy to use and have a lot of features that we appreciate. We hope in the upcoming months to really make the best of the software with the full implementation in our operations.

Pros
Easy to use features, the upload of folders and search engine for the indexed files.

Cons
The time it take to index large quantity of documents at first. It lacks options for tagging large quantity of documents (more than 100).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Gary Harlam

Full Featured Document Management System for a reasonable price

Used weekly for 2+ years
Reviewed 2019-01-09
Review Source: Capterra

At implementation, we expected to put our complete document repository in the system. As stated, based on the functionality a few years ago, we cut back our implementation and only used the system for our accounting data.

Pros
- The basic features of the system work well - When we implemented the system a few years ago, we tried using it to manage our office documents but did not like the workflow required to edit documents. My recollection is documents needed to be downloaded for editing and could not be done right from the interface. This may have changed - I can not comment on the current version as I have not looked at those features recently. - We use the system to store our accounting documents - the system works very well for that - we have no complaints - We store the documents and add tags to them for classification - When I've needed support, they were very helpful in solving my issues. Sometimes, the time zone difference gets in the way of quicker support

Cons
- I've had issues with the search features not returning the expected results - The process to update the application could be easier - We tried to reduce the number of users and were not allowed to do.

Response from LogicalDOC


Thanks for giving us your feedback. LogicalDOC is quite the only document management system that gives you different search types with capability to queue them to better filter your contents. If you do not find the right content with the fulltext, we suggest to try with the parametric search.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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LogicalDOC pricing

Pricing options
Free
Free trial
One time license
Open source
Subscription
View Pricing Plans

Price quotes are available on request.

LogicalDOC features

API
Access Control
Activity Dashboard
Activity Tracking
Automatic Notifications
Chat
Collaboration Tools
Commenting
Customizable Branding
Document Storage
Drag & Drop Interface
File Management
Permission Management
SSL Security
Search Functionality
Third Party Integration
Workflow Management

Collaborative Workspace (180 other apps)
Document Management (148 other apps)
Projections (128 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for LogicalDOC

Key features of LogicalDOC

  • Full text search
  • Automatic import
  • Integrated document workflow
  • Audit trail
  • Online data backup
  • Document sharing & collaboration
  • Version control
  • Full-text indexing
  • Customizable metadata & templates
  • Multi-language support
  • Drag-and-drop document upload
  • Optical character recognition (OCR)
  • Barcode recognition
  • PDF creation
  • Digital signature
  • Digital watermarking
  • Forms management
  • Document annotations
  • Automatic notifications
  • Document ratings
  • RSS feeds
  • Events calendar
  • Internal messaging
  • Task manager
  • Duplicate detection
  • Events log
  • Retention policies
  • Custom reporting
  • Folder search
  • Saved search
  • Bookmarking
  • Multiple workspaces
  • Multiple format conversion
  • Integrated HTML editor
  • Integrated text editor
  • Stamping (digital watermarking)
  • Auto naming & auto folding
  • Folder templates
  • Bulk update & checkout
  • Configurable external call
  • Annotations
  • Internal messaging system
  • Integrated contacts address book
  • Events subscription
  • Document password protection
  • Two-factor authentication
  • Files encryption
  • Events log
  • Clustering
  • Artificial Intelligence
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Benefits

Full contents of all documents stored in the repository are automatically indexed, with different algorithms able to index documents in a range of languages, including French, German, Spanish, Chinese, Arabic, Russian, and more.

New document versions are produced each time modifications are made, such as check-out/check-in operations and metadata changes, with the latest version made available for current operations while older versions remain accessible for reference.

Users can search for documents anywhere within LogicalDOC, with full-text search of metadata and content, as well as tag search functionality.

The optical character recognition (OCR) technology extends to barcode recognition, allowing the automation of data entry in conjunction with document templates by using linear/1D and 2D barcodes to populate document metadata for all attributes, including custom attributes.

Document management and routing options can be configured to fit company processes with the integrated workflow, allowing administrators to create and manage complex workflow models with parallel task executions, sequential steps, and assignment of users to tasks.